I always knew when it was going to happen.
When I was a kid, my family drove from Orange County to Whittier on holidays to visit my grandparents. Since they lived on a busy street, their ten grandkids were forbidden to play in the front yard but besides a swing, there wasn’t much to do in the backyard. As the oldest of all the grandchildren, I learned early on to sit with my grandfather in the den and watch sports – mainly football. That way, he could never yell at me for being disruptive.
But nearly every time all ten cousins congregated at that house, my grandfather would hear the racket the kids were making outside – and the incessant slamming of the kitchen door – and he’d get up, exclaim, “Yee, golly!”, and lock the kids out of the house. It got to the point where I could have gone to the door and locked it for him – he was that predictable.
Trouble occurs in churches at predictable times, too. According to conflict consultant Speed Leas in the book Mastering Conflict and Controversy, there are ten times when conflict is most likely to rear its ugly head in a local fellowship. Let’s do this in typical Top Ten fashion:
Number 10: Increase in church membership (or attendance). Why? Because the addition of new people changes the personality of the congregation.
Let’s say that a church has an average attendance on Sunday morning of 150 people, but over the next year, it swells to 275. That growth will alter its dynamics. Since the church has almost doubled in size, some people who used to enjoy regular access to the pastor will find he no longer has as much time for them – and that may hurt them. In addition, some people who served in two ministries will be asked to serve in only one so a newcomer can serve in the other – and sharing isn’t just difficult for toddlers. When veteran attendees end up in the hospital, they may want the head pastor to visit them, but find he is out-of-town at a conference – so they get the new staff member instead.
As a church grows, it will need to add new worship services, train new leaders, and produce more ministries – and all of this can be disconcerting to those who used to be “big fish in a smaller pond.” While everybody in a church claims they want the church to grow, some will actually sabotage the growth if their own star fades as a result.
The result? Conflict!
Number 9: Loss of church membership (or attendance). Why? Because as the number of people attending the church dwindles, so does the money.
Let’s reverse the attendance figures from the previous section. Suppose a church with an average attendance of 275 plunges to 150 over the course of a year. What will happen? The giving will drop, probably substantially. The leaders will have to institute cuts to ministries. They may have to lay off staff. The church may shift into maintenance mode. And all the while, morale takes a dive as people wonder if they’re on a sinking ship and whether it might be better to grab a lifeboat (and row to another church) while they still can. When a church experiences such drastic changes, some cast around for someone to blame, and their eyes usually rest on … the pastor.
The result? Conflict!
Number 8: Completion of a new building. Why? Because different skill sets are required to build a building as opposed to filling a building.
A little more than five years ago, a church I served as pastor built a new worship center. Before the project was completed, a former pastor quoted a statistic to me that seven out of ten pastors end up leaving their churches within a year of the completion of a building. While that did not happen in my case, I understand why it does.
The construction of any building is an enormous undertaking. While it’s very exciting, it’s also exhausting. You’re on call 24/7. In my case, I had to work with city bureaucracy, hostile neighbors (“We wish you’d go away for good”), the homeowners association, the project manager, the capital campaign leaders, the decorators (“Who chose that color?), the complainers (who thought the building would look differently than it did), the saboteurs (who talked down the capital campaign to others) and angry members (who left the church because they didn’t want to give). And while all this was going on, I was trying to run our normal ministry while everyone constantly tiptoed around the construction site.
In my case, by the time the building was dedicated, I was eligible to take a sabbatical (and needed one desperately), but I delayed it for an entire year because we didn’t want to lose momentum. While our church did grow, it didn’t grow at the rate everyone hoped – including me.
The result? Conflict!
Number 7: Introduction of Baby Boomers into the Church (or any new generation). Why? Because the generation currently in charge of the church must surrender some authority to reach the next generation – and they resist doing so.
The church I attend has a great band that rocks out every Sunday. While some from previous generations may take this style of music for granted, I appreciate it all the more because I was among the many pastors caught in the “worship wars” of the 1980’s.
It’s 1983. I’m the new pastor of a church of 100+ people in the heart of Silicon Valley. On Sunday morning, an older couple gets up to sing – but they really can’t. They warble Out of the Ivory Palaces, not in English, but in Swedish. I am not sure who was blessed, but I know I wasn’t. I wanted to stand up and say, “This isn’t 1950 – this is 1983!” But I didn’t – at least, not in public. (And I could never tell this story in my former church because they had relatives there.)
Two years later, our church had a worship band for our Sunday service. What they lacked in expertise they made up for in energy. We started singing newer praise songs, and before I knew it, twenty percent of the church had left. Guess who led them away? That’s right – the Ivory Palaces couple.
Now, of course, I go to my local CVS store in the 55+ community in which we currently live and they’re playing Bruce Springsteen and Journey songs in the store. And the church we attend has plenty of seniors, some in wheel chairs, and we sing edgy songs by Christian artists who weren’t even born in 1983. My, how times have changed!
While the boomers wanted the builders (the previous generation) to accommodate their tastes, the boomers haven’t been as accommodating to the busters (the next generation). But the churches that don’t reach the busters won’t last past 2025.
The result? Conflict!
Number 6: Changes in the Pastor’s Family. Why? Because alterations in the pastor’s family, health, schedule, and energy will throw some people off-balance.
I served 10 1/2 years at my last church, and during that time, my wife had multiple surgeries and medical procedures. Every time she came home from the hospital, I was not only her primary caregiver but her sole caregiver. Because I had to put my energies into nursing her back to health, I was affected both physically and emotionally and consequently didn’t have as much to give to the church. Whenever a pastor cannot operate at his normal level of energy, it affects the church because people have come to expect him operating at a certain level – and they get anxious when he can’t.
The result? Conflict!
What are some of the other predictable times of conflict in a church? See if you can guess what the Top Five are when I write my next article.
Neutralizing the Church Police
Posted in Church Conflict, Church Health and Conflict, Conflict with Church Antagonists, Fighting Evil, Personal Stories, Please Comment! on December 29, 2010| 3 Comments »
It’s quite a challenge to be a youth pastor in any era, but it was particularly difficult in the late 1970’s. I served in a church that was about ten miles from Calvary Chapel in Costa Mesa, California, and many of our people were drawn to the verse-by-verse teaching of Pastor Chuck Smith as well as the praise choruses emanating from that body. (Contemporary Christian music originated at Calvary.) Some people would attend the Sunday morning service at our church but then sneak over to Calvary for the evening service – and then they would come back to our church and want it to be like Calvary, which it was never going to be.
Our church had a piano, an organ, and a choir (with robes), but Calvary had guitars at several of their evening services during the week and rock bands at their Saturday night concerts. It wasn’t long before that influence crept into our youth group, a development I welcomed. We sang a lot of praise songs – with acoustic guitar accompaniment – but that was as far as we could go.
Until one day, a young man in the church decided to put on a youth musical written by John Fischer. The musical required drums.
One Saturday afternoon, before or after practice (I forget), as the youth were banging on drums and other instruments in the worship center, two retired men walked into the sanctuary and threw everyone out. These men especially expressed their disdain for drums. (Hadn’t they read Psalm 150? Guess not.)
I liked these men personally and always counted them as friends and supporters. But without warning, they assigned themselves the unofficial role of church police.
Suddenly, they were wreaking havoc everywhere they went. They would drive by the church at different hours of the day. If the pastor’s car was missing from its customary space, they assumed he was at home napping or watching television. If my car was missing, they assumed I was out goofing around someplace. The pastor preferred being away from the church building because he liked to visit people in hospitals and their homes. Because I was attending seminary in the mornings, I didn’t arrive at the church until 10:30 am, but even then, my ministry wasn’t confined to the church campus.
Before long, the church police began making all kinds of wild accusations, mostly against the pastor. They believed that because they didn’t see his car parked outside his office all the time, he wasn’t working hard enough for them. They successfully began to find allies who agreed with them. A man walked up to me after a Sunday evening service and told me that if the pastor didn’t start working harder, ten percent of the church was going to leave.
I loved my pastor and tried to do everything I could to defend him against the attacks that were building against him. I went to the governing board and pleaded with them to stand behind their pastor, but they chose to do nothing. Frustrated, I then took a friend with me and we visited the most powerful layman in the church, but only because we knew he supported the pastor whole-heartedly. As we recounted the onslaughts against our pastor, we tried to protect the identity of the troublemakers, but this wise man told us, “Gentlemen, when Paul talked about those who caused him trouble in his ministry, he used names. Who are these people you’re talking about?” Reluctantly, we told him.
As far as I could tell, no action was ever taken against the Destructive Duo.
Then one day, when the pastor was on vacation, I received a phone call. One of the two “church policemen” dropped dead of a heart attack. He was in the process of moving to another state when he collapsed and immediately expired. Since I was the only other pastor on staff, I went to this man’s home to console his shocked widow. His funeral was held a few days later, and I’ll never forget it, because our pastor had to come home from vacation to conduct the service – and he wasn’t very happy about it.
After that pastor retired, another pastor came to the church. After a short while, he was tired of the antics of the second retired guy who complained about everything. After several warnings, this pastor told the complainer to leave the church campus and never come back. It didn’t matter that his wife was a sweet woman, or that they had friends in the church, or that they had been there longer than the pastor. The pastor had had enough, and since nobody was willing to take any action concerning the griper, he took matters into his own hands – and it worked. The church was able to get on with its mission because an internal dissenter had left.
Hear me loud and clear: when people cause trouble in a church – whether they are charter members or have many friends or are politically connected – they need to be informally or officially confronted and warned to stop their complaining, because complaining has a way of growing into church cancer. If they won’t stop, then there are at least four possible scenarios:
First, their complaints spread while more people take up their cause. This is a recipe for a church splinter, split, or coup. Believe me, you do not want this to happen.
Second, their complaints spread and eventually focus on the pastor, who becomes the scapegoat for all that is wrong in the church. These kinds of complaints can easily lead to the pastor’s forced exit and throw the church into chaos.
Third, the official leaders of the church gain some God-given courage and confront the complainers, telling them that they have three choices: (a) come to a board meeting and lay all your complaints out there, (b) then stop the complaining altogether and let the board handle matters, or (c) leave the church without taking anyone with you. Unfortunately, many boards back down at this point because some of the complainers are their friends, and after all, they reason, it’s easier to get a new pastor than it is new friends.
Finally, God strikes somebody dead. “It is a dreadful thing to fall into the hands of the living God” (Hebrews 10:26).
One of the constant themes of this blog is that the people of the church – not just the pastors and the governing board – have the power to stop troublemakers dead in their tracks. Complainers are only permitted to operate because the people of the church listen to their gripes or look the other way even when they are aware that divisive actions are happening all around them.
If you attend a church and know that certain people are engaged in divisive activities, what could you do about it? I’d love to hear your responses.
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