I ran into a little incident outside my bank yesterday that illustrates why some Christians create conflict in their churches.
My wife and I are buying a house, and while it’s a joyful time in some respects, it’s also very stressful.
Suddenly, we have to meet other people’s deadlines: producing bank statements … scanning documents … signing disclosures … scheduling an inspection … paying for an assessment … and figuring out how to turn brown dirt in the front and back yards into something attractive yet low-maintenance.
Yesterday, after several days of waiting, I finally received the go-ahead I needed to complete a financial transaction involving the house. I promised someone I would send her the money by a certain time in the late afternoon, and I drove to the bank to finish the task with a few minutes to spare.
Only when I got to the bank, the teller … whom I have never met … told me in a “you’re stupid” tone that the deadline for completing the transaction had passed several hours before, and that I would have to come back this morning instead.
I felt the stress level rise quickly inside me.
As calmly as I could, I went to my car … called the woman who expected the funds … apologized to her for not sending them … backed up slowly … and began driving out of the parking lot.
As you leave the bank, there’s a lane on the right just past the building where cars can appear out of nowhere. I always approach that small intersection cautiously.
And it’s a good thing I did, because a lady (I use that term loosely) came flying around the corner and nearly hit my car.
I froze … and then got out of my vehicle.
The driver pulled into a space in front of the bank, saw me, pointed right at me, and yelled, “MOVE ON!”
I loudly said, “You almost hit me!”
Then she used a creative combination of vulgar terms and yelled again, “MOVE ON!”
I wanted to move on, but I had to make my point, and I was so upset that the words weren’t coming.
Finally, I blurted out, “When you’re driving through a parking lot, SLOW DOWN!”
She used the creative combination again, and then threatened to call the police on me. I told her, “Go ahead. I’ll tell them what a bad driver you are.”
I got back in my car and drove away, not feeling real good about the encounter I had just experienced.
As I drove toward home, I thought to myself, “That person (she wasn’t a lady) was driving recklessly, and she’s probably had similar near-misses before … and she’s trained herself to act like a bully when she violates other people’s rights.”
Okay, that bit of psychoanalysis made me feel a tiny bit better.
But then I reflected on my own behavior, and I asked myself, “Why did I feel it necessary to confront that bully in the parking lot? Why didn’t I just move on?”
Most of the time, I do. In fact, I’ve trained myself to let most things go on the road. It’s just not worth it.
But I know why I did it: right now, I am on emotional overload … my stress level is super high … and I lack a measure of self-control.
Now let’s think about some Christians in your church.
Let’s take Frank. Frank is in his mid-60s. In the past four months, he has undergone the following experiences:
*He’s been outsized at work and realizes his career is probably over.
*His work problems drove up his blood pressure so he’s now taking medication for that … and the medication has some strong side effects.
*Frank’s wife has recently been having memory problems, and Frank is worried that she might have … you know.
*One of Frank’s daughters recently separated from her husband, and she’s been coming over a lot more … sometimes staying the night.
So when Frank comes to church on Sunday mornings, he longs for an encounter with God. He comes with a spirit in turmoil. He hopes to depart with a spirit of peace.
But what happens instead?
*The music is pounding and seems louder than ever before.
*The announcements drag on and on … and several events are coming that Frank would like to attend, but he doesn’t have the money.
*The pastor’s message contains references to current movies that Frank would never see because he believes they’re immoral … but the pastor seems to love them.
*After the service, Frank hears that two of his best friends have left the church because they don’t like the music or the pastor’s preaching.
And Frank suddenly feels very much alone … in his own congregation.
Frank came to church highly anxious, hoping that God and His people would calm him down … but just the opposite happened.
And right now, Frank can’t handle his emotions. He needs to talk to somebody about how he’s feeling.
He’d like to talk with the pastor, but he hasn’t been there long. Frank doesn’t know him very well, and he’s afraid he’ll blow his top and end up a sermon illustration someday.
He’d like to express his displeasure to the music director, but doesn’t think it would do any good.
He’d like to talk to his wife, but she’s struggling to remember anybody’s names right now.
So when Frank gets home from church, he calls his friends who just left the church.
His friends rattle off a list of complaints … mainly about the pastor … and then Frank shares his grievances with them.
And before anyone knows it, a campaign to force out the pastor has begun.
Because this is where division begins in a church: when people begin to pool their complaints with one another rather than speaking directly with the person they’re upset with.
I’ve never tried to get rid of a pastor before, and I wouldn’t want to be a part of any campaign that had that as its goal. I’d leave the church before I tried to push anyone out.
Yes, like the woman in the bank parking lot, some professing Christians are bullies. They want to run the church their way … or else … and they will use threats and demands (they work well in churches that pride themselves on how loving they are) to intimidate the pastor.
But many churchgoers who end up causing trouble aren’t bullies … or even immature believers … but are ordinary believers who have been undergoing extraordinary stress in their lives.
They bring that stress with them to church, and if something at church adds to their anxiety, they start complaining … usually the first indicator that conflict is about to erupt.
Rather than dealing directly with their behavior, the pastor and/or key leaders might ask such people about their personal, family, and work lives instead:
*How is your husband or wife doing right now?
*How are your children doing?
*How are things at work? How does that affect your career?
*How are you doing spiritually right now? Emotionally? Financially?
*How can we pray for you specifically?
*How can our church family assist you right now?
Many believers who end up creating havoc come to church highly stressed … become even more anxious when church doesn’t alleviate their anxiety … and finally decide to eliminate the source of their “church anxiety” … their pastor.
I don’t excuse it.
I do understand it.
And maybe … just maybe … understanding such anxiety can help church leaders address the concerns of “the anxious among them” in a more caring and compassionate manner.
Jim, this is truly excellent advice that applies in many areas of life, especially work. I have seen many good employees all of a sudden become antagonistic, and we then find out they are having personal problems. Sometimes we can help, with time off, payroll advances, or connecting them with others who can help (i.e. a good attorney). Whatever it is, if the person is open to receiving help then we can help with the real problem, and their work performance returns to what it was before. That person has to ask themselves, won’t my problems get even worse if I don’t have a job-or my church?
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Thanks, Ce Ce , for your wise observations. What often happens to those of us in leadership is that we assume that our agenda is good and that anyone who opposes us is bad. That may be true at times, but much of the time, we’re being opposed by a highly stressed and anxious person who needs some care, not immediate condemnation. And that goes for leaders and pastors as well!
Jim
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