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Archive for the ‘Conflict with the Pastor’ Category

Thirty years ago, Marshall Shelley – then associate editor of Leadership Journal – published his classic work Well-Intentioned Dragons: Ministering to Problem People in the Church.

Until that time, there were very few books on pastor-church conflict that really told the truth.  Shelley’s book weaved real-life encounters with “church dragons” along with timeless insights and broke new ground.

In one section, Shelley listed five kinds of dragons that ministers encounter: the busybody … the sniper … the bookkeeper … the merchant of muck … and the legalist.

Based on my experience … and the experiences of other pastors … I’d like to share my own list of five kinds of churchgoers who create conflict for pastors (although I could mention many more):

First, there’s the Backstage Passer.

Just as some fans are always trying to gain backstage passes to see their favorite band after a concert, so too some churchgoers are constantly trying to “go backstage” and gain inside information about their pastor and church.

These individuals want to know what last week’s attendance was … how it compared to last month/last year … whether or not donations have been meeting the budget … and all manner of statistical realities.

To gain this information, this person may assume a position of trust … try and get a key to the church office … make friends with the office manager … and hang around the church office … especially when nobody is around.

And if they’re able to gain office access, they’ll rifle through as much data as they can, and use that information as needed … leaking some of it to their friends and associates at opportune times.

And if a pastor comes under attack, this person will supply numerical evidence that the church isn’t growing … donations are shrinking … and the pastor needs to go.

For some reason, these individuals want to know everything that is going on at the church.  They especially thrive in smaller churches that need volunteers.  Sometimes the BP and the office manager even combine forces to get rid of the pastor.

Tip: When a pastor detects that he has a Backstage Passer on his hands, he needs to calmly but deliberately take steps to deny this person the very access they desire because that information is rarely used for good.

Second, there’s the Self-Taught Bible Teacher.

During my first pastorate in Silicon Valley, a deacon … I’ll call him Joe … viewed himself as an expert in biblical knowledge.

Whenever I taught … Sunday mornings/evenings, midweek Bible study … I saw the top of his head far more than his face.

What was Joe doing?  Immersing himself in his Scofield Bible.

Rather than listen to his pastor, he’d sit there and read Scofield’s notes on the passage I was discussing … then do cross-reference work throughout the sermon.

In his mind, Joe couldn’t learn anything from me … or anyone else, for that matter … because he was self-taught.

One Wednesday night, another deacon asked me this question: “Why do my prayers sometimes seem like they’re bouncing off the ceiling rather than reaching God?”

I had just been reading the Minor Prophets during my quiet time, and I mentioned that sometimes God hides His face from His people which, of course, He does.

But Joe became unglued.  His face turned red … the veins popped out of his neck … and he quoted Jeremiah 33:3 as if to say, “That ends the matter … and you’re wrong!”

I’d only been a pastor for a few months, and I was already dealing with a volatile board member.

After that night, I located my father’s old Scofield Bible and read all of his notes before I taught so I could preempt any more of Joe’s rantings.

Tip: Be careful about arguing with a STBT.  State your position … listen to theirs … thank them for speaking with you directly … and let God straighten them out.  But pastors need to realize that they are usually threats to the STBT.

Third, there’s the Denominational Loyalist.

I’ve been a big fan of Amazon.com for years.  In fact, I probably buy 90% of my personal items from them.  (Oh, how I wish I’d invested in their stock when they started … it went to almost $550 dollars a share today!)

Anyway, I order from Amazon because they serve me far better than the brick-and-mortar stores do … especially Walmart, where I often have to deal with grumpy checkers and long lines.

I am happy to participate in an organization that serves me well and offers something of value in return … but that has not been my experience with denominations.

The local district wants their pastors to do at least four things:

*show up to periodic meetings.

*donate generously to district coffers.

*publicize district events.

*sit on district committees.

I did everything I was asked by my district for 12 years.  I went to regional and national meetings … contributed financially … promoted events … sat on several committees … and attended 11 consecutive men’s retreats.

And in the end, I concluded that most of it was a colossal waste of time because district stuff diverted time and focus away from my real ministry … and never added anything substantial to our church.

In fact, our church was far better served by a particular Christian organization that provided us with materials … counsel … conferences … with an expertise at a much higher level than our district could ever provide.

But there were 8 people (out of 500) in my last ministry who were denominational loyalists.  Several had attended the denomination’s college … been involved in district events over the years … and wanted me to love the denomination as much as they did.

They didn’t hassle me to my face.  They criticized me behind my back.  And they felt I shouldn’t pastor the church unless I felt the same way about the denomination as they did.

Tip: If you’re in a denomination that provides valuable services to pastors and churches alike, then by all means, get involved.  But if you’re with a group that expects your loyalty, time, energy, and donations … and doesn’t provide anything of value in return … then why bother?  Which biblical command are you violating if you ignore them?

Fourth, there’s the Shadow Pastor.

This is the person who thinks they can lead the church better than their pastor can.

It could be an associate pastor … the board chairman … the church treasurer … or a layman without a formal leadership position.

But this person seizes power … intimidates others … and builds a following right underneath the pastor’s nose.

And when the pastor says or does something that the Shadow Pastor doesn’t like … they spring into action.

A while back, I was contacted by a pastor who was struggling with a female SP.  This woman headed up a committee in the church and had summoned the pastor to a meeting that night … only her committee had no jurisdiction over the pastor’s employment.

As I recall, she had run out several previous pastors, even though she lacked the authority to do so.

Most churches have at least one Shadow Pastor … sometimes more.  These people have convinced themselves … and others … that they know exactly what the church needs to thrive … but nothing can happen unless they are in charge … and unless the pastor becomes a figurehead.

These churchgoers cause more conflict that all the rest of the conflict causers combined.

Tip: The pastor needs to be the undisputed leader of the church.  If he surrenders that leadership to someone else, he needs to leave the church or the SP will make his life … and church … a living hell.  God didn’t call the Shadow Pastor to be the church’s leader … he called the current pastor.

Fifth, there’s the Rightist.

This is the person who insists there is only one way to do things at church … their way.

A pastor will find rightists inside the staff … board … finance team … seniors group … and other key parts of the church.

The rightist is far better at criticizing things than doing things well themselves.  In fact, they live to offer petty flak.

And they rarely … if ever … offer compliments or express appreciation.

If the rightist is in the business world … and many rightists are … they often assume that the way they do things at work is the way the church should do things as well.

Maybe yes … maybe no.

The rightist isn’t concerned about productivity, but methodology … and they’d rather do things their way and not get any results than watch the pastor do things his way and prosper.

If I could, I’d pack up all the rightists in the church and send them away to visit various megachurches over the next six weeks so they could see firsthand that there are many ways to do things in a congregation … not just theirs.

Tip: The rightist usually has attended just one or two churches over the course of his/her lifetime.  This person needs to be exposed to multiple ways of carrying out ministry so they can broaden their mindset.  If a pastor can identify the rightists … and send them out on church field trips (maybe during the summer) … maybe he can enjoy a few weeks of quiet when they’re gone!

What kind of churchgoers have you seen create conflict for pastors?

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Several years ago, I visited a large church where the attendance had been plunging.

A key leader told me that the average Sunday morning attendance had once been 1300 but was now 650 … and yet the same pastor was still there.

The church had declined by 50% over the past few years.

Should that pastor have been allowed to stay … or should he have been let go when the church declined by 10% … or 20% … or 35%?

This makes me wonder: at what point should the pastor of a church that’s steadily shrinking be terminated?

This question makes two assumptions:

*that the pastor of a church is ultimately (not totally) responsible for its success or failure, and …

*that there is a point at which church leaders need to dismiss the pastor to preserve their church.

I confess that I don’t have a ready answer for this question … yet … but I plan on consulting with experts over the next few months to see if I can find a consensus.

In the meantime, let me offer a few observations on this topic:

First, many declines occur because a pastor is experiencing burnout.

When a pastor is stressed out, his body becomes unhealthy because he’s overwhelmed by all the demands upon him.

When a pastor is burned out, his emotions become unhealthy because his caring mechanisms are fried.

You can recover from being stressed out by renegotiating your job description … taking better care of your body … doing more things you enjoy … and taking time off.

You can recover from burnout only by taking extended time off … but even then, it’s usually delaying the inevitable.

One well-known pastor feared he was nearing burnout, so he took more than six months off.  When he returned, he served for a short while and then retired.

Time off will cure distress, but it usually won’t cure burnout.  As Dr. Archibald Hart says, burnout is often the beginning of the end of a ministry.

The burned-out pastor lacks internal motivation.  He can only accomplish minimal tasks, like preaching … attending staff and board meetings … and keeping basic appointments.

He also can’t handle people’s problems like he once did.  They deplete him of badly needed energy.  It’s not that he doesn’t care … he does.  It’s that he’s cared about people’s problems so long that they’ve worn him down … a condition Dr. Hart terms “compassion fatigue.”

But here’s the killer: the burned out pastor doesn’t want to see people.  He just wants to hide from them.  He can’t greet people on Sunday … can’t relate effectively to church leaders anymore … and becomes unpredictable.

And if people don’t feel their pastor cares about them anymore, some may stop attending.

For a church to grow, the pastor needs to be in top shape spiritually, physically, and emotionally.  And when he’s emotionally drained, he’ll need months off to recover … and even then, there’s no guarantee that he’ll return healed.

Here’s the tipoff: if a pastor once led the church to growth … but that same church is now in steep decline … he may be burned out without knowing it. 

There’s only one way to tell: the pastor has to visit a Christian counselor … take some assessments … and receive a diagnosis from that counselor.

I don’t think that Christians should condemn pastors who have experienced burnout.  Sometimes the cause of the burnout is inside that pastor … but other times, it’s found in the way the church functions.  Because the pastor burned out trying to serve the Lord, I believe that the church should pick up the tab for his counseling and treat him with dignity and respect.

And if church leaders decide they can’t wait for the pastor to recover, they should let him take some time to look for a new job … and offer him a generous severance package.

But too many pastors fear that if they are diagnosed with burnout, they will be terminated immediately … so they stay in hopes they will recover … which ensures that the church will continue to decline numerically.

Second, many declines occur because the pastor has to control everything.

I recently attended a church where the pastor announced that there was going to be a barbecue … and that he was going to be cooking the hamburgers.

That might be okay in a church of 25 that’s full of invalids, but this is a church of several thousand.

That pastor may be trying to send the message, “Since my whole ministry is about service, I am not above getting greasy for my congregation.”

But he may also be sending this message: “I’m the only person around here who really knows how to cook good hamburgers.”

I believe that a pastor needs to be “in touch” with every ministry in the church.  He needs to know what’s going on with the children’s ministry … the young couples … the seniors … and the music.  In fact, people expect this.

But many pastors end up sending this message instead: “I know how to do everything at this church, and I can do things better than anyone else.  In fact, if I could just clone myself many times over, this church would grow into the stratosphere.”

Control freak pastors can usually grow a church up to a certain point, and then things start to go south.

The pastor doesn’t trust others … and they can sense it.  He doesn’t believe others are competent … and they feel rejected.

And when the church begins to decline, the pastor doubles down and tries to control things even more … leading to further decline.

Can control freak pastors change?  Maybe … but they have to unlearn some habits first … and learn how to turn over responsibility to others … even if those others aren’t as gifted as their pastor.

And if a pastor doesn’t see the problem … or refuses to change … church leaders need to request his resignation and find somebody who will trust the congregation.

Third, many declines occur because the pastor has no plan to turn things around.

Nearly a year ago, I attended BridgeBuilder training with Dr. Peter Steinke in St. Paul, Minnesota.

I can still hear Dr. Steinke sharing some case studies with the dozen of us in attendance.  He said that many times when he consults with a church in conflict, he keeps asking the same question:

“What’s the plan?”

The pastor has to know the plan … and communicate that plan to the board, staff, and congregation … or the church may start to drift and fall into decline.

If a pastor’s primary gifting is shepherding, he’ll usually find himself in a small church … and be very content.

If a pastor’s primary gifting is teaching, he’ll usually find himself in a medium to large church setting.

If a pastor’s primary gifting is leadership, he’ll usually find himself in a large church or a megachurch.

Some pastors who are great teachers and shepherds can only take a church so far.  They may have learned some leadership skills, but God never gave them leadership gifts.  They may need to step aside so that someone with leadership gifts can take the church to the next level.

However, there are many ways to create a plan for growth:

*the pastor can attend a turnaround conference (preferably with key staff and church leaders)

*the pastor/board can hire a church consultant

*the pastor can solicit ideas from the congregation and key leaders and create a plan that starts from the bottom up

*the pastor can lead the charge to add an additional worship service

*the pastor can find a coach/mentor who will help him improve his skills and boldness

But without a plan … that everybody knows … the church will continue to drift and decline.

And if a pastor can’t … or won’t … create that plan … I believe he needs to go.

Finally, many declines are not the pastor’s fault … but he may need to leave anyway.

Back in the late 1990s, I pastored a church in Silicon Valley.  It was a very exciting, cutting edge church, and in many ways, we were ahead of our time technologically.

But on Mother’s Day in 1997, the owner of the building we were renting told us that he wasn’t going to let us renew our lease.  (This was around the time of the dotcom boom and he could make more money renting to someone other than a church.)

The only building we could find to rent was the cafeteria at Homestead High School in Cupertino (where Steve Jobs from Apple went) … five miles from our previous building.

When we made the move, we lost 1/3 of our people … those who lived in the opposite direction from our previous meeting place … overnight.

That was the end for me.

Nobody asked me to leave.  I just knew it was time.  It took us several years to find and assimilate those people that left … and it would take us several more years to regain the same amount of people.

And I lacked the drive and energy to do that.

The best chance the church had to grow again was for me to leave … and for the church to call a pastor with fresh energy and vision.

_______________

I once attended a conference at a very visible megachurch.  Their attendance had declined by 2,000 per Sunday one year, and they took some steps to turn things around … with the same pastor at the helm.

And since he’s an incredibly gifted leader, they did turn things around.

But I remember having lunch with another megachurch pastor a few years ago.  He told me that when the attendance begins to decline at a church, that pastor needs to leave because the same person who presides over the decline usually can’t turn things around … so he negotiated a separation agreement and resigned.

Two questions for you:

First, how often can a pastor who presides over an attendance decline stay and turn things around?

Second, what’s the magic number (if any) for dismissal: 10% decline … 20% … 50% … or what?

Several months later, I consulted with some top Christian leaders and received their views on this topic.  Here’s that article:

Turning Around a Declinling Church

 

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One Sunday morning many months ago, I received a phone call from a layman who attended a church in another state.  He had read the following blog article discussing whether pastors should preach on controversial issues and he wanted to talk.

Should Pastors Speak on Controversial Issues?

He told me how distressed he was that his pastor didn’t preach on anything controversial and wondered what, if anything, could be done about this problem.

We proceeded to have an impassioned discussion about the reluctance of most pastors to talk about the moral and social issues of our day.

Since the decision to affirm gay marriage in all fifty states by the Supreme Court in late June, I’ve been wondering why so many evangelical pastors have been reluctant to say much … if anything … about this issue.

Weeks ago, I wrote my mentor and asked him if he knew anyone I could speak with about why so few pastors talk about anything controversial anymore.

He directed me to a veteran pastor and former Christian university professor.  When we had lunch several days ago, I shared with him some reasons why I felt pastors were silent, and he told me, “You have an article right there.”

So … why don’t most pastors preach on controversial issues?

Let me give you six primary reasons:

First, most pastors are feelers rather than thinkers.

As I mentioned in my book Church Coup, Dr. Charles Chandler from the Ministering to Ministers Foundation states that on the Myers-Briggs test, 77% of all pastors are feelers, while only 23% are thinkers.

This does not mean that feeling pastors don’t think, nor that thinking pastors don’t feel.

But this statistic indicates that nearly four out of every five pastors are governed more by their feelings than their reasoning.  I would think this applies not only to their leadership and shepherding duties, but also to their preaching.

Here is an example of a scenario that I faced all the time when I was preparing a sermon:

Let’s say that I’m scheduled to preach on the eighth commandment this Sunday, “You shall not steal.”

As I’m preparing my message, I remember that a man in the church was caught embezzling funds at his work … an “investor” cheated another man in the church out of several thousand dollars … and a high school kid was arrested for shoplifting.

While I certainly don’t want to preach at those individuals … and given the announced topic, they might not show up that Sunday anyway … do I pull my verbal punches because I might say something that causes them pain?

My guess is that the “feeler” pastor will pull his punches.  The “thinker” pastor will prepare and preach as if those guilty of theft won’t even show up.

I’m more of a thinker than a feeler … more prophetic than personal … and even though the faces of the “thieves” would flash before my mind during sermon preparation, those faces wouldn’t stop me from saying what I believed God wanted me to say.

But those faces would affect the “feeler” pastor.

Second, most pastors lack the time or motivation to properly research a controversial issue.

I once heard that one of America’s great Bible teachers spent only 6 to 8 hours preparing each sermon.

Rick Warren promised the people of Saddleback in their early days that he would spend a minimum of 15 hours per week in sermon preparation.

We were taught in seminary that a pastor should spend 20 minutes in preparation for every minute in the pulpit.  That’s a minimum of 12 hours of preparation for a typical 35-minute message.  (Some homiletics professors say that a pastor should spend one hour in preparation for each minute in the pulpit, but that seems hopelessly unrealistic to me.)

In my case, I spent an average of 15 hours on every sermon I preached.

But 4 issues each required more than 20 hours of study: abortion, atheism, evolution, and gay marriage.

I studied my brains out for those messages because I needed to:

*know what I was talking about.

*familiarize myself with the various views.

*think through and refine my own position.

*present my material in a biblical and interesting manner.

*address any objections and questions that people might have after the message.

On those rare occasions when I scheduled a sermon on a major issue, I tried to clear my calendar ahead of time so I could devote my best thinking to that message.

Most pastors just won’t … or can’t … do that.

Third, most pastors would rather address spiritual topics than cultural ones.

Last year, I visited a megachurch close to my house.

The pastor was preaching through Ephesians and came to chapter 5, verse 18, which says:

Do not get drunk on wine, which leads to debauchery.  Instead, be filled with the Spirit.

The first thing the pastor said was, “Now I’m not going to talk about alcohol.”

Alarms started going off in my brain.  I might even have said, “What?????” out loud.

If you’re a pastor, you have to talk about alcohol in this verse because Paul’s whole point contrasts alcohol with the Spirit’s filling.  Alcohol is a depressant … the Spirit is a stimulant.  Alcohol abuse leads to wastefulness … the Spirit leads to productivity … and so on.

I sensed this pastor was comfortable talking about the Spirit, but uncomfortable talking about alcohol.

But the passage clearly says “don’t get drunk” … not “you can’t ever drink anything.”

When the pastor came to the end of the chapter … where Paul compares the union of Jesus and His church to a marriage between a husband and wife … the pastor punted on the whole issue of gay marriage as well.

This is pietism, pure and simple … the spiritual view that all that matters in my life is my relationship with God and my relationships with God’s people.

But what about what’s happening out in the culture?

Many years ago, I gave a message on a culturally sensitive issue, and a man at my church … who was an electrician … thanked me profusely for that talk.  He said that now he could speak intelligently with his fellow electricians about that issue.

To me, that’s a major part of what Ephesians 4:12 means by “to prepare [equip] God’s people for works of service” … and I don’t think that service only applies to the four walls of the local church.

In fact, when a believer tries to share his faith in the marketplace, it’s common for an unbeliever to bring up the existence of God … the authority of Scripture … and the latest cultural issue.

If God’s people know how to answer people intelligently (1 Peter 3:15), they’ll be better evangelists.

Fourth, many pastors are afraid they will turn off potential converts by discussing hot topics.

Several years ago, I attended an Easter service where the pastor … who was preaching on Christ’s resurrection … twice criticized the practice of abortion.

That seemed odd to me … especially since there’s nothing in any of those resurrection texts about killing a fetus.

My concern was, “Of all Sundays in the year when you want to focus on Christ alone, this is the one!”  His comments turned me off … and, in the words of Neil Diamond, “I’m a believer.”

I once knew a veteran pastor who espoused this “drop in” technique.  He believed in discussing a hot issue for just a sentence or two … and then moving on to the main issue.

But for me, I’d rather devote an entire message to a controversial issue and “make a case” for the biblical/Christian position.

I would never just spring such a topic on a congregation.  Instead, I’d announce it ahead of time, so that those who didn’t want to hear that message could plan not to attend.

Back in the early 1990s, when I was relearning how to preach, I noticed that Bill Hybels … pastor of Willow Creek Community Church near Chicago, the nation’s largest church at the time … never shied away from anything controversial.

In fact, he did a series called “Our Modern Moral Trifecta,” bringing separate messages on abortion, racism, and homosexuality.

Hybels is primarily an evangelist … by his own admission … but wow, did he ever hit those topics hard … and his church was reaching unbelievers in droves!

I believe that every area of a Christian’s life should be lived under the Lordship of Jesus Christ: your home life … your work life … your financial life … your citizenship … your sex life … your leisure time … your church participation … everything.

If that’s true, then shouldn’t a pastor be willing to preach about anything and everything as well?

As my friend Dr. Donald Shoemaker says, “Preaching that avoids what is timely is unworthy preaching.”

Fifth, many pastors are afraid they will hurt or offend people in their congregations.

Here’s how this thinking goes:

“I don’t want to preach that homosexual behavior is wrong because I’m sure there are some gay people in my congregation and I don’t want to condemn their behavior and turn them off to Christ.”

“I don’t want to preach against adultery because I know people in this church who have had affairs and talking about the issue will only bring them pain.”

My first reaction to this kind of explanation is, “Then why didn’t you become a therapist instead of a preacher?”

I recently heard a Jewish commentator on the radio chastise evangelical pastors for not talking about anything controversial, and I thought to myself, “Christians leaders are farming out these issues to Bill O’Reilly … Rush Limbaugh … Sean Hannity … and Michael Medved because we refuse to address them.”

I believe a pastor has to do two things with any controversial issue that is clearly mentioned in Scripture:

*He has to say, “This is where the Bible comes down on this issue.  Let me tell you what this means … why God said this … and how doing this will help you in your life.”

I believe it’s helpful for unbelievers to hear a pastor talk about sanctification … how to lead a holy life … so he or she knows what God expects of them if they do come to faith in Christ.

Paul loved to preach the gospel … as he did in Romans 1-11 … but then he talked about how to live a Christian life in chapters 12-16.

We can’t do one or the other: we need to do both.

*A pastor also has to say, “If you’ve crossed the line on this issue, and you’ve confessed your sin to God, He will forgive you … each and every time.  But you may also have to repent by changing your behavior.  We’re here to help, and here’s the help we provide.”

If a pastor just rips on people who have violated God’s Word, I agree … that’s counterproductive and harmful preaching.

A pastor also needs to tell people how to be liberated from their sins … and if you do that, you can preach on anything.

Finally, many pastors don’t believe that a sermon is the best place to address issues of controversy.

This was the view of the late Robert Schuller.  For years, he taught that controversial issues should be addressed in a classroom setting so there could be adequate discussion of all sides.

It’s interesting to me that Blll Hybels’ mentor was Schuller … but that Hybels deviated from Schuller’s practice on this.

It’s also interesting to me that the only time I ever heard Schuller preach in person at the Crystal Cathedral … in February 2000 … he preached on “You shall not commit adultery” … and he hit a grand slam with that message.  In fact, it’s probably the best sermon I’ve ever heard on that topic.

So even Schuller … the non-controversial television evangelist … couldn’t always shirk the tough issues!

Here are five brief ways that pastors can wisely address controversial issues in their churches:

*Preach on the ones you feel strongly about.  I’ve preached on abortion once in 36 years of preaching.  While I abhor the practice, it’s not something that has touched my life personally.  But once I preached on the issue, my position became the position of my church, and if anyone asked where we stood, either I or the other leaders could tell them.

*Invite guest speakers to address specific issues.  When I pastored in the San Francisco Bay Area, I invited Dr. Philip Johnson from the University of California at Berkeley to speak on a Sunday.  His specialty was law and logic, which he used to decimate macroevolution in many of his books.  Or if a pastor doesn’t feel comfortable addressing abortion, he could invite a speaker from the local Christian pregnancy center to address his congregation.

*Allow for people to ask you questions in public after you preach.  This was the regular practice of Dr. R. T. Kendall from Westminster Chapel in London.  When he was done preaching, he arranged for microphones to be set up in the aisles, and people would come and make comments or ask questions after the sermon.  I love this approach and wanted to incorporate it in my last ministry, but we could never work out the logistics.  But I think people would learn a lot more from a post-sermon dialogue than they would from an exclusively pastoral monologue.

*Create a small group devoted to discussing hot topics.  I once led a group where we discussed a different issue every week from a biblical viewpoint.   It could be capital punishment one week … Arminianism and Calvinism the next week … and gun control the following week.  I led the discussion, but let group members select the topics.  This kind of group isn’t for everybody, but it provides a much-needed outlet for people who want to delve into issues with more depth.

*The pastor teaches a midweek class on various issues every summer.  For years, I taught a class on Tuesday nights during the summer on hot topics.  The class was usually well-attended … people got to make comments and ask questions … and I even divided people up into smaller groups for more focused discussion.  If there’s a Bible school or seminary professor in your church who could do this instead of the pastor, that’s fine … but I think it’s important to offer these kinds of classes on a regular basis.

I realize this article has been a bit long, but I wanted to deliver my soul on this topic.  Thanks so much for reading!

What are your thoughts on this subject?

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Pastor Mark still couldn’t believe it was really happening.

After twelve years of ministry as senior pastor of Mercy Church, Mark felt pressured to resign.

Many people concluded that Mark quit because he couldn’t get along with the board.  That certainly seemed to be the case over the last few days of his tenure, but the truth was known only by a handful.

It wasn’t initially the church board that did in Mark … it was the associate pastor.

And the scenario I’m about to describe has become increasingly common.

Two years before Mark was forced to leave, he hired an associate pastor named Greg.

The church spent thousands of dollars moving Greg and his family to their community, and someone in the church let Greg rent their second house for a greatly reduced amount.

Greg was hired to do the things that Mark didn’t do well … or didn’t have time to do … and his five overall duties were all spelled out in his written job description.

Greg was responsible for running the small group ministry … overseeing the youth ministry … incorporating newcomers into the church … leading the men’s ministry … and starting several community outreach projects.

Right after Greg’s hiring, he began making plans for each of the five areas.  And over the next eight months, he recruited leaders for those ministries … helped them find volunteers … did some training … and reported everything back to Mark.

So far, so good.

But as time went on, Greg’s ministries didn’t flourish … and three were on life support.

Greg was increasingly unhappy.

Why?

*Greg’s wife told him that he was a much better preacher and leader than Mark … and that he should request and receive a significant raise in the new budget.  When he received a small cost-of-living raise after his first year, he sulked.

*Greg had also made some friends in the church … some of whom told him, “You should be pastor instead of Mark!”  And Greg believed them.

*Greg gradually lost interest in small groups, incorporating newcomers, and community projects.  In all honesty, he didn’t know what to do … chose not to tell Mark the truth … and faked his way along.

*Rather than doing what he was hired for, Greg spent his time goofing around online … talking on the phone with old friends … running errands for his family … and planning a mission trip that hadn’t been authorized.

Meanwhile, Mark was getting reports that the small group ministry was on life support … that only a few guests had returned for a second visit since Greg’s debut … and that the two community projects he started had both died.

Mark called Greg into his office one day and asked him for an honest progress report on each ministry.

Greg fudged … and bluffed … and lied.

Mark was justifiably upset.  The church had invested a lot of time and money in Greg, and he didn’t seem to be working out.  Mark told Greg, “If your performance doesn’t improve, we’re going to have to reevaluate our relationship.”

Greg went home and told his wife what Mark had said … and she hit the roof … and the telephone.

What she should have said was, “Greg, are you working a full week?  Are you giving God and His people your best?  Are you doing what Mark wants you to do?”

But she told him instead, “You are twice the leader Mark will ever be!  You should be the pastor of Mercy Church!  What does Mark know?  I’ve lost all respect for him.”

Greg was visibly upset … afraid for his job … and even his career.

He decided to contact a board member named Phil who had invited him out to lunch twice before.

The two of them met at Chili’s … where Greg told Phil:

“I don’t feel fulfilled right now at Mercy.”

“I’m not sleeping well … eating right … or able to focus on my ministry duties because I’m so upset with Mark.”

“I feel I’ve done a great job at Mercy, but Mark doesn’t agree, and he may be close to firing me.”

“My wife is upset, too, and she’s becoming a basket case.”

“I just want to serve the Lord without interference.”

The entire future of Mercy Church will be determined by what Phil does next.

He should tell Greg, “I’m sorry things aren’t working out, but Mark is your boss, and I support him fully.  Unless Mark is guilty of a major offense (heresy, sexual immorality, criminal behavior, verbal abuse), I’m not going to tell him how to run the staff.  You either need to do what Mark wants you to do or look for another job.”

But all too many board members reply, “Oh, Greg, I’m so sorry that Mark has hurt you.  That’s terrible!  Let me take your concerns to a couple other board members.  We’ll see what we can do to help you.”

Without realizing it, many board members end up sabotaging their pastor’s ministry by:

*siding with the complaining staff member.

*failing to inform the senior pastor of the staff member’s complaint.

*taking responsibility for the staff member’s feelings.

*telling other board members about the complaint.

*neglecting to tell the staff member to shape up or ship out.

Here is what happens all too often:

Phil contacts two other board members and passes on Greg’s complaints.  They listen to Phil … contact Greg and listen to him … never ask Mark for his side … conclude that “we must keep Greg” … and undermine Mark’s authority as staff supervisor.

And once Greg’s complaints are out in the open and unresolved … Phil spreads Greg’s complaints to other board members … some of whom take Greg’s side and add their own complaints against Pastor Mark.

This process can flourish underground for several months until:

*the complaining virus has spread throughout the board … to board member’s wives … and to several key leaders.

*the board reaches critical mass that Mark is a bad guy who has to go.

*the board makes this decision between board meetings … and without Mark’s knowledge.

When the board finally decides to speak with Mark about his tensions with Greg, the pastor:

*claims he isn’t aware of any tensions with Greg.

*feels that everything has been blown out of proportion.

*tells the board they have usurped his authority as staff supervisor.

*feels betrayed by a board that seemed completely loyal to him … until Greg showed up.

*doesn’t realize that the board has already sided with Greg over against their pastor.

Two weeks later, when Pastor Mark stands in front of the congregation and reads his letter of resignation, he probably won’t mention that Greg betrayed him … as did the entire church board.

He’ll trade that resignation letter for a separation package … and ask himself every day for months, “What in the world did I do wrong?”

Under this scenario, the answer is a pronounced, “Pastor, you did nothing wrong … except put too much trust in your associate and board members.”

The real culprits?

*A lazy and rebellious associate pastor.

*His jealous and bitter wife.

*A board member who allowed himself to be triangled (accept responsibility) for a problem that wasn’t his to resolve.

*Several other board members who foolishly sided with their new associate rather than their experienced and proven senior pastor.  (The senior pastor had served the church faithfully and productively for years, unlike the associate.)

*A church system that rewards slothfulness and disloyalty.

In some cases, the board then turns around and asks the associate pastor to become either the interim pastor or to throw his hat into the ring to become senior pastor … and sometimes, that’s exactly what happens.

I once interviewed a pastor who had experienced this exact scenario.

One day, he was leading a megachurch.

The next Sunday, he was out … and his associate became senior pastor.

Why does this happen?

Because the church board … in their anxious, confused state … forget three basic principles:

*God has called the senior pastor to be staff supervisor … not the church board.

*God has called the associate pastor to serve under the senior pastor … not the church board.

*God has called the senior pastor to be accountable to the church board … not the associate pastor.

It all seems so simple on paper, does it not?

Then why don’t some church leaders carry this out in practice?

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During my junior year in gym class, I was assigned to a three-man basketball team along with a guy named Ted.

Ted only knew one thing to do with a basketball: shoot.

If I stole a pass … or got a rebound … or took the ball out of bounds … I would pass the ball to Ted and he’d shoot.  It didn’t matter if I was wide open, or if I beat my man breaking to the basket.

Ted never saw me.

To Ted, the basketball was large, and his teammates were tiny.

It was demoralizing playing with Ted the Ball Hog.  If my friend Steve had been on my team, we would have had a blast passing the ball back and forth … pick-and-rolls, alley oops, no-look passes.

But playing with Ted wasn’t any fun … and I had to do it for nine long weeks.

There are a lot of pastors who are just like Ted.

They run their churches by themselves.  They don’t even notice others around them.  They preach all the sermons … select all the leaders … make all the decisions … and demotivate people in the process.

I once heard Pastor Bill Hybels say that the pastors of large, growing churches have one special skill: they quickly put together ministry teams … give them a charter … and turn them loose.

But thousands of pastors can’t do that.

Why are so many pastors control freaks?

First, pastors are hyper-anxious that things go perfectly at their churches.

There is a direct correlation between being anxious and needing to be in control.

The more anxious you are, the more you’ll insist that the ministry have zero mistakes.

The less anxious you are, the more you’ll do your best and then relax.

I have a “gift” that I wish I didn’t have.

When I was a pastor, and I first walked into the worship center on Sunday morning, I could tell within five seconds if something was wrong inside the room.

If a chair was crooked … if there was trash lying around … if the communion elements weren’t perfectly straight … I felt that it was my duty to quickly and quietly take care of things.

That’s how many pastors manage their churches.

They remain anxious until attendance is up … the giving is meeting budget … every leadership slot is filled … and every problem has been solved.

Which means they are always anxious … and feel like they need to control everything.

But anxiety-ridden pastors are ultimately counterproductive.

Second, pastors feel a tremendous amount of responsibility for their ministries.

Paul told the elders of Ephesus in Acts 20:28:

“Keep watch over yourselves and all the flock of which the Holy Spirit has made you overseers.  Be shepherds of the church of God, which he bought with his own blood.”

Watch the flock … and shepherd the church … because the Spirit of God has selected you as a leader … and Jesus died for His people.

What a solemn duty!

Maybe this is why many pastors assume responsibility for every service … every leader … every ministry … and every unresolved problem in their churches.

And at times, that responsibility feels absolutely overwhelming.

If a leader falls into sin … if a couple announces they’re divorcing … if a small group implodes … many pastors say to themselves, “I should have seen that coming.  I should have prevented that from happening.”

And if they can’t prevent a problem, they’ll create a plan to minimize the damage.

It’s been nearly six years since my last day as a pastor.

I don’t miss the responsibility one bit.  It’s too much for any one person.

But the more responsible a pastor feels about his church, the more control he’ll wield over it.

Third, pastors try to avoid replicating bad experiences from their past.

I once hired a staff member who claimed on his resume that he was just a few units short of earning his degree.  The church board asked him to finish his degree if we hired him, and he agreed.

A year later, through a series of circumstances, I discovered from the registrar at his college that this staff member lied about his education on his resume.

I felt stupid that I hired him.

A navy chaplain was attending our church at the time, and when I mentioned the situation to him, he encouraged me to ask every future job applicant to supply a transcript of their completed classes directly from each school they’d attended.

Because we’ve been burned in the past … by Christians, no less … many pastors add extra requirements when they hire staff … select board members … allow people to teach … or approve people to handle money.

Sometimes these extra requirements feel like unnecessary control, but pastors want to minimize the chance they’ll make a mistake that might harm the ministry … a mistake that their critics will blame them for.

But these added steps often seem like additional control.

Fourth, pastors view themselves as professionals … and most others as amateurs.

Because they’ve been called to ministry … attended Bible college and/or seminary … and have more experience serving in churches than 90% of the people who attend their congregations … many pastors see themselves as professionals who know everything about church life.

They know the right style of music during worship … the right colors to paint the youth room … the right way to share Christ with an unbeliever … and the right way to raise money.

And even when someone more gifted comes along, a pastor may still insist that his way is the right way.

I have been through two church building programs as a pastor.  I learned a lot going through those experiences … but that doesn’t mean that I know everything about constructing facilities.

I don’t.

In fact, some of my construction ideas were dumb … but some were extremely helpful, too.

During my last pastorate, our church built a new worship center.  I chose the initial building team, and gave them my ideas, and stayed in touch with the leader, but I let the team make their own decisions.

Most of them were wise … a handful unwise … but it wasn’t my church: it was our church.

When a pastor becomes a control freak:

*It becomes harder and harder to recruit volunteers.

*Existing volunteers feel uncertain … disempowered … and demotivated.

*Some volunteers will suddenly quit and leave the church because they feel unvalued.

*The pastor sends the message, “I am the body of Christ.”

*The church will shrink numerically.

During my first ten years of church ministry, the churches I led did not do well … largely because I exercised too much control over everything.

During my next twenty years of ministry, though, the churches I led did very well … largely because I learned to select good leaders … give them a charter … grant them both authority and responsibility … and trust them to do the job.

I’d love to play three-man basketball again, especially with teammates who would pass the ball around until one of us was open for a good shot.

But I refuse to play with someone like Ted who hogs the ball and doesn’t value his teammates.

Churchgoers don’t want to work with a pastor like Ted, either.

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Let’s imagine that you attend a church where you don’t like your pastor.

You don’t like his appearance … his manner … his family … or his preaching.

In fact, you’d prefer that he resigned and went far away so your church could hire a pastor you do like.

If you had a chance to push out your pastor, would you take it?

And if so, to what lengths would you go to get your way?

*Would you make up stories about him?

*Would you distort something he said?

*Would you spread a nasty rumor about his wife?

*Would you tell others that you saw him do something terribly wrong?

In other words, would you lie to get rid of him?

I’ve been hearing more and more stories about board members, staff members, and churchgoers who dislike their pastor so much that they’re willing to lie to force him to resign.

Since Christians believe that God’s Word is truth … and that Jesus is the truth … and that God’s people should only speak truth with each other … such lying is clearly wrong and out of place inside God’s covenant community.

But when people can’t push out their pastor using truth, they often resort to falsehoods … just as the Jewish leaders invented allegations about Jesus to destroy Him.

The lying is bad enough.  It’s a negation of all that God wants His people to be and do.

But these same pastors tell me that when they finally become aware of the false allegations, they are not given any kind of a forum where they can respond to the lies.

In fact, sometimes they’re encouraged to resign … leaving their reputation in tatters.

Let me share an example.

Imagine that Clark has been the pastor at Harmony Church for twelve years.  Lately, his wife has been feeling neglected … and she shares her feelings with a church friend named Donna.

In a weak moment, Donna shares that information with a friend from her small group named Betty … but Betty mixes up what Donna shares with something she heard from another friend … and Betty tells a couple of friends that the pastor and his wife may be headed for divorce.

Over the next three months, that allegation slowly makes its way throughout the church, where the charge is embellished … and now the pastor and his wife are divorcing because he’s having an affair.

The wife of a staff member hears it.  The children of two board members hear it.  Then a major church gossip hears it.

But the pastor and his wife don’t hear it … and remain unaware of what is being said about them … until the charge reaches critical mass … and comes to the attention of the church board.

Before the next board meeting, the chairman stops by Pastor Clark’s office … says that he suspects that Clark’s marriage is over … and that it would be best for the church if he would resign immediately.

Dumbfounded, Clark can’t believe what he’s hearing.  He tells the chairman, “My marriage is just fine.  Things have been a little strained at home because our daughter has been struggling with asthma … my wife’s brother has been ill … and the search for a new worship leader here at church has taken longer than expected.  But I assure you, our marriage is great!”

But the chairman responds, “Look, Clark, it’s all over the church that you’re having an affair, and that’s the real reason why your marriage is ending.  Why don’t you just stop playing games and admit it?  Or would you rather force the board to fire you?”

You might think that the story I’ve just described is rather farfetched, but I assure you, it’s not.

And what Pastor Clark doesn’t know is that several people have added their own charges to the circulating charge of adultery.

It’s been going around that Clark mistreats staff … mismanages church funds … doesn’t work a full 40-hour week … and that his son is on drugs.

But not one of the charges made against him is true.

At this juncture, what can Pastor Clark do to correct the lies?

Here are five possibilities:

*The pastor can choose to say nothing … relying on God to defend his reputation and position.

Over the years, I have heard many Christian leaders advocate this approach.  They say, “You don’t need to defend yourself.  God will defend you.”

This approach … which certainly sounds spiritual … is the way that Jesus handled the accusations against Him before He went to the cross.  1 Peter 2:23 says about Jesus, “When they hurled their insults at him, he did not retaliate; when he suffered, he made no threats.  Instead, he entrusted himself to him who judges justly.”

Pastors should follow Jesus’ example and not retaliate or make threats against their accusers.  And they should entrust themselves to God the Father, who does judge justly.

But throughout His ministry, Jesus did defend Himself against various charges, as even a cursory reading of John 5-9 will make clear.  The only time He didn’t defend Himself is when He knew it was His time to go to the cross.

And Paul defended himself as well against charges that he wasn’t a legitimate apostle in 2 Corinthians.

No, a pastor doesn’t need to respond to every little criticism that someone might be saying about him.  The great British preacher Charles Spurgeon says that in such cases, a pastor needs to use “the blind eye and the deaf ear.”

But when public charges are going around about a pastor, if he doesn’t respond to them … clearly and quickly … his detractors will interpret his silence as proof that he’s guilty as charged.

In fact, the longer a pastor waits to respond to the charges, the more widespread they become … and the more people believe them.

*The pastor can call an emergency board meeting and respond to each allegation made against him.

But at this point, Clark only knows about the marriage/affair allegation.  Even if he successfully knocks that one down, he isn’t aware that there are other allegations waiting for him.

The problem is that the board has already judged Pastor Clark as guilty as evidenced by their asking for his resignation.  And once people take the position that their pastor needs to leave, they almost never reverse their position.

It might be wise for Clark to reach out to several board members that he knows personally to gauge how things look for him.  Maybe he’ll find a sympathetic ear and that person can lobby the rest of the board on his behalf.

But at the very least, the board should meet with Clark and hear him out … with an open mind.

*The pastor can call a special congregational meeting and answer the allegations in public.

At first glance, this seems like a good idea.  The pastor can speak directly to the congregation that he’s served for many years … hoping that his integrity and love will carry him through.

But the problem with this approach is that people who have never heard any of the allegations will now hear them for the first time … and some may believe them, regardless of how well Clark is able to defend himself.

In addition, if some people have convinced themselves that Clark needs to go, they may create more allegations during the meeting and throw them Clark’s way … even in an accusatory fashion.

And from the reports I’ve received, sometimes people won’t let the pastor defend himself.  They either yell at him or boo him when he tries to speak.  All some want to hear from him is, “I resign.”

I know one case where this approach worked … and I’m sure it’s worked in other situations.  If a pastor still has the support of most of the congregation, it might be worth trying … but the pastor has to know going in that he’s going to be treated fairly … and if the congregation morphs into a mob, it will damage the pastor and the church for years.

*The pastor can write a document that lists each allegation along with his response.

This approach is helpful for two specific parties: the pastor and his supporters.

It can be therapeutic for a pastor to respond in writing to each allegation made against him.  It can feel empowering … cleansing … and vindicating.

If the pastor then gives that document to his supporters, they will have the pastor’s defense in his own language.  If it’s well-written and makes sense, that document will give the pastor’s supporters greater confidence in him … and may allow them to persuade people in their network that the pastor is innocent of the charges.

*The pastor can email his response to a few trusted supporters … confident that they will use it as needed.

*The pastor can email his response to the entire congregation … although his detractors will deconstruct, parse, and challenge every word … and even circulate their own responses.

*The pastor can send the document to the entire congregation via snail mail … where everyone will receive his letter at the same time … and it’s much more difficult to respond quickly to a letter than an email.

The disadvantage of this approach, though, is that almost nothing the pastor writes will convince the pastor’s detractors that he is innocent, because if he’s innocent, then they’re guilty of gossip … hatred … lying … and acting in an ungodly manner.

In other words, every time he’s proven right, they’re proven wrong.

There is one circumstance where I think this approach has merit: after a pastor has decided to resign.

In many cases, after a pastor’s last Sunday, people come out of the woodwork to trash his reputation.  People feel free to hurl accusations at their former pastor … even though they never made those accusations to his face.

The pastor might give a defense of his ministry to some of his supporters and let them defend him after his absence.

*The pastor can insist that the board use a biblical process … either to accuse him or to clear his name.

Whenever allegations are flying around a church about a pastor, the anxiety in the congregation grows exponentially.  In fact, people become so anxious that they spread the charges around almost without thinking.

The congregation then becomes a kangaroo court … charging and convicting the pastor without a shred of evidence.

Some people even engage in the wicked practice of “mobbing” a pastor … piling on false accusations until he quits.

This raises the question:

When allegations are being made about a pastor: does the pastor need to prove that he’s innocent … or does the board need to prove that he’s guilty?

I think the board needs to prove that he’s guilty.

So here’s a suggestion.  Under such circumstances, the pastor might tell the board:

“I will not resign unless you use a biblical process to either convict or exonerate me.  Since members of the board seem to think I’m guilty … and aren’t inclined to treat me impartially … I ask that the board and I select a team of five people from within the congregation to examine the charges against me.  These people need to be spiritually mature, objective, and fairminded.

“I will take a leave of absence of two months.  During that time, this Conflict Resolution Group will conduct an investigation into the charges made against me.  They will interview those who have made those charges, and they will bring every charge to my attention so I can respond to each one.

“When their investigation is done, they will state whether I’m innocent or guilty of each charge made against me.

“If I’m guilty of any charge, I will admit wrongdoing and ask forgiveness.  If I’m guilty of a major offense … such as heresy, adultery, or criminal behavior … I will resign.

“But if it turns out that I’m innocent of all charges, then I will be given the option of staying at the church or resigning with my head held high.

“Either way, I want this church to learn how to handle such charges in a biblical, loving, and just manner.”

I know Christian leaders who would conclude, “The pastor should just resign.  Why prolong the pain?  He’s toast and should just quit.”

But I would ask this question instead:

How will a church ever learn how to handle charges against their pastor in a spiritual rather than a political manner if a pastor is forced to resign every time false allegations reach critical mass? 

The ball is in your court.  How do you feel about what I’ve just written?

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Many years ago, I became friends with a pastor in my denominational district who led a medium-sized church.

We had lunch together … saw each other at district meetings … and spent some time in conversation.

Then one day, my pastor friend … let’s call him Keith … was forced to resign after nearly a decade of ministry.

When I asked what happened, Keith told me that drugs were discovered inside his daughter’s suitcase at camp.

Even though she insisted that the drugs weren’t hers, a lynch mob from church formed, demanding that she repent in front of the congregation … and accusing her father of not managing his family well.

Choosing to believe his daughter, Keith resigned rather than subject her to public humiliation.

He was treated horribly, receiving only a small severance package and losing his medical insurance virtually overnight … ultimately a form of retribution.

After Keith quit, I invited him to lunch, and he poured out his heart to me.  I was the only pastor in the district to hear his story.

Everybody else forsook him … and believed the story that was going around … that Keith’s daughter tried smuggling drugs to camp.

Only she didn’t.

Sometime later, a high school girl confessed to church leaders that the drugs were hers.  Afraid that her suitcase would be searched, she placed the drugs in the suitcase of the pastor’s daughter … and sat silently by while the pastor’s family was run out of the church.

When anxiety grips a congregation … as it did in Keith’s case … some people become highly irrational, overreact emotionally, and seek to eliminate the cause of that anxiety: their pastor.

On a human scale, who usually keeps a congregation calm?

That’s right … the pastor.

But when the pastor is under attack, his own anxiety level skyrockets, and he’s in no position to calm anybody down.

This leaves two possibilities for alleviating congregational anxiety:

First, anxiety may be relieved if another leader … like the associate pastor, the board chairman, or a widely-respected individual … takes control of the situation and institutes a just and fair process to deal with people’s concerns about the pastor.

The problem is that most churches don’t have anybody like this … and even if they do, they don’t know how to do it.

*The associate pastor may be glad that the pastor is under attack, hoping to take his job.

*The board chairman may be leading the charge against the pastor.

*And those respected individuals may be ignored, avoided, or devalued by those who want to keep the anxiety level high.  (Their adage is, “Never let a crisis go to waste.”)

Second, anxiety may be relieved if the pastor resigns.

And when anxiety hits a certain level in most churches, this is the quickest way to stabilize the congregation and lessen tensions.

But in the process, the pastor is judged as guilty … and never given the opportunity to tell his side of the story.

In Keith’s case, his reputation as a father … as well as his daughter’s reputation … were both smeared for months.

Fortunately, after matters calmed down, the church called a new pastor … someone I got to know a little bit.

And soon after he came, that new pastor discovered the truth about the drugs and Keith’s departure.

*Some pastors would have sided with Keith’s opponents just to gain their favor.

*Some pastors would have ignored the truth so they didn’t have to live in Keith’s shadow (small as it had become).

*Some pastors would have said, “Well, that’s water under the bridge … let’s move on.”

*Some pastors would have said, “Some people liked the pastor … some didn’t.  I don’t want to take sides and alienate anyone.”

But the new pastor sought to pursue righteousness … even though it made some leaders/people in the church look bad.

The new pastor invited Keith and his family back to the church, where that pastor presided over a meeting where the congregation apologized to Keith and his family for the way they had wounded them.

For a while, I lost track of Keith … and then opened the major newspaper in our area one day and read a front-page article about him.

Keith had become a hospital chaplain and pioneered an approach to ministering to a certain class of patients with God’s mercy and grace … and was receiving nationwide attention for his efforts.

Could he have become that successful if his former church had not pursued reconciliation?

Because Keith’s former church was able to resolve their differences with him, they weren’t plagued by guilt and paralyzed by bitterness as happens in most churches.

That new pastor wisely understood that a congregation that has mistreated a pastor from the past cannot fully heal until there is an admission that the pastor was wronged and there is an attempt to reconcile with him.

After all, if God’s people can’t reconcile with a previous pastor, what hope do they have of reconciling a lost world to Jesus?

In their book Extreme Church Makeover, Neil Anderson and Charles Mylander tell the story of a pastor named John who discovered that “the church had not dealt fairly with their previous pastors …”

The authors write:

“John shared his observations with the current church board.  Although the primary players were no longer in the church, the same pathology seemed to continue – which is almost always the case.  Getting rid of a pastor or ungodly lay leaders doesn’t solve the problem by itself … it was obvious that past issues had only been covered up and not resolved.”

Pastor John “encouraged the board to contact Jerry, the previous pastor, and ask him if he would be willing to come back to the church for a special service of reconciliation.  They discovered that Jerry was still hurting from the devastating experience and had not returned to the ministry.”

When Jerry stood before the church body, the board read a list of offenses the church had committed against him and asked for his forgiveness … and after he forgave them, Jerry later returned to the ministry.

I know many pastors who were abused and then forced out of their positions.  These are good men who wish they could heal.

Some healing takes place when they unilaterally forgive their detractors … but complete reconciliation can only take place when a church and its leaders take responsibility for the way they treated their previous pastor … and let him know that they’re sorry for the way they mistreated him.

If you know of any churches that have pursued reconciliation with a previous pastor that underwent termination, I’d like to know about it.  Please write me at jim@restoringkingdombuilders.org with the details.

But sadly, this kind of reconciliation happens all too rarely … probably less than 1% of the time.

Why do you think that is?

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He must not be a recent convert, or he may become conceited and fall under the same judgment as the devil.  1 Timothy 3:6

When a church is looking for governing leaders … whether they’re called elders, deacons, trustees, the Church Council, or something else … the apostle Paul says it’s unwise to choose “a recent convert.”

Why?

Because, Paul tells Timothy, “he may become conceited” and start thinking that he’s arrived … that he’s more spiritual than his peers … and that his judgment and decisions are always correct.

Over my career, I’ve noticed another kind of governing leader that often causes trouble in churches: the leader who has only attended one church in his/her entire life.

This includes:

*a person who is elevated to board status after having been saved, baptized, and trained in your church.

*a person who has spent his entire Christian life in just one other church.

*a person who attended a megachurch in another state and now attends your church.

Let me share two examples of why such people can be dangerous.

I once hired a staff member who had spent his entire Christian life in one church.  In his mind, the way that church did things was right, and the way our church did things was wrong.

It didn’t seem to matter what the issue was.

Over the course of my pastoral career, I had served in eight different churches.  I knew all kinds of ways to plan a worship service … preach a sermon … manage church funds … run an event … manage a staff … and lead a church.

Wouldn’t you think that my broad experience was invaluable to that church?

But because I didn’t do things exactly the way the staff member’s previous church did things, I wasn’t just unwise … in his eyes, I was wrong.

You can see how such an attitude would breed conflict … and it did.

It started his first week on the job when he wanted to overhaul an aspect of church finances … even though we didn’t hire him for that reason.  And that attitude continued during his entire tenure with us … even though I asked him to stop saying, “At my former church, this is how we did things.”

I always wanted to be flexible enough to learn from any church and from any one … but the message I constantly received was, “You don’t do things the right way … like my former church.”

He began undermining me … lobbying for his positions with other church leaders … and questioning decisions that were made years before he came to the church.

In other words, if everyone … including me as pastor … would do church the way his previous church had done them… our church would have been much more successful.

Doesn’t that sound like someone who “may become conceited” … and who prefers to run the church himself?

(This reminds me of the story that Rick Warren tells about the early days at Saddleback Church.  At a meeting one night … with only around 15 people in attendance … someone kept talking about the way his old church used to do things.  Finally, Rick told him, “If you like that church so much, then why don’t you go back there?”  He did.)

Another time, I was pastoring a church that was trying to reach unchurched people for Christ.

A couple had just moved into our community and began attending our church.  In their previous community, they had attended the largest church in the United States.

This couple invited my wife and me over to their house for dinner.  That went fine.

But after dinner, the husband gave me a piece of paper on which he had rated me and every staff member in a number of different categories … including appearance and work ethic!

He was trying to remake our church into his former church … and that was never going to work.

Instead of making him a leader … which some pastors might have done … I realized that his approach would just alienate everybody.  When I let him know that I wasn’t going to follow his suggestions, he and his wife stopped coming.

I hear stories from pastors who have been sabotaged from inside their congregation, and a common thread is that the pastor’s primary antagonists have spent most … if not all … of their lives in that one church.

If the pastor has experience in several different churches, he undoubtedly has many options to choose from when it comes to instituting change.  He can say, “I’ve seen this work … and I’ve seen this fail … and I’ve seen this be a hit.”

But if the pastor has leaders who have never seen a specific idea work … because they have limited experience … it’s going to be much harder for him to sell his approach to them.

This is why I believe so strongly that whenever a pastor attends a conference or a seminar designed to help his church grow, he should invite along as many church leaders as possible so they hear what he hears at the same time.

Lyle Schaller is generally considered to be the foremost expert in how churches function in the United States.  I once read an interview with him where he confessed that for years, he would offer learning opportunities for pastors … who would try to implement what they learned in their home church … but would meet resistance from governing leaders nearly every time.

Schaller said that pastors need events where they can bring along their leaders.  Then when the learning event is over, the pastor and his leaders can discuss what they’ve heard from an outside expert … who knows what dozens of churches all over the country are doing to reach their communities.

The couple from the megachurch may have been an annoyance, but because I didn’t let them into leadership, our church didn’t suffer much from their inexperience.

But the staff member who undermined me created a lot of conflict … and when the conflict surfaced … he cleaned out his office and suddenly quit.

It isn’t always possible for a pastor to work with church leaders who have experience in three or four other churches.

Pastors usually inherit boards … and sometimes those boards are filled with leaders who have had limited church experience.  That isn’t anybody’s fault.

Pastors inherit staff members, too … and sometimes their only experience is in that one setting.

But pastors need to be aware that those who think narrowly … who think there’s only one way to do things … can often cause a disproportionate amount of trouble.

We might call them legalists.  A Christian leader I knew termed them rightists.

There’s only one way to heaven … but there are many ways to get people there.

And the more flexible church leadership is, the more people they will win for Christ … and the more they will enjoy the ride.

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Of the 450 or so blog posts that I’ve written, this is one of my favorites.  It’s based on the film High Noon starring Gary Cooper and Grace Kelly and is considered to be one of the greatest films ever made.  If you’ve never seen it, I encourage you to check it out … I saw it offered on Netflix the other night … and to ponder its relevance for the Christian church.

Toward the end of the last millennium, the American Film Institute produced a list of the Top 100 Films of All-Time.  Since I was unfamiliar with most of them, I systematically visited the local video store and checked out as many as I could.

One of those films was High Noon – now listed by the Institute as the 27th greatest film ever.

Last night, through the magic of Roku, my wife and I watched the film again.

Gary Cooper stars as Marshal Will Kane.  (My brother John has lived for years in Montana on land once owned by Gary Cooper.)  As the film opens, it’s Kane’s wedding day.  He’s marrying Amy (played by Grace Kelly).

But as they’re ready to leave on their honeymoon, Kane and his wife learn that the dreaded Frank Miller has been released from prison … and is coming to town on the noontime train … to wreak vengeance on the marshal who put him behind bars.

As evidence of this fact, Miller’s brother and two cohorts ride through the middle of town toward the train depot while all the townspeople scatter.

Marshal Kane is advised to hightail it out of town with his bride and not look back.  After all, a new marshal is scheduled to take over the next day.  Let him handle the Ferocious Four.

Kane is torn.  On the one hand, everybody’s telling him to leave town with Amy … so that’s what he does.  But five minutes outside town, he turns around and goes back, telling Amy that they’ll never be safe if he doesn’t confront Frank Miller and his boys now.

As I watched the film with fascination, I saw many parallels between the way people reacted to the conflict inside their town and the way churchgoers respond to open conflict at their church:

First, everyone feels anxious when a group’s leader experiences an attack.

The opening scenes of High Noon show a town that’s been rejuvenated.  The people of the town are having fun and laughing.

But when Ben Miller (Frank’s younger brother) and his two buddies ride through town, everybody gets off the street and hides.

The town became a happy place because of the work done by Marshal Kane.  He’s the one who cleaned up the streets and made the place safe for women and children.

But as anxiety rises in the town, people begin to engage in self-preservation.

When a group – and it’s always a group – attacks a pastor, the entire church senses something is wrong.

Sometimes people can tell a pastor is under attack because he’s no longer himself.  He lowers his head, doesn’t smile, and seems jittery.

Other times, people start to hear rumors about the pastor – or charges by people who don’t like him.

And as anxiety begins to spread around the church, people start heading for the tall grass.

Second, a leader under attack needs reinforcements.

Marshal Kane was a tall, strong man who knew how to handle a gun.  But would he prevail in a showdown with four experienced gunmen?

Probably not – so Kane began asking the townspeople for help.  He asked men whom he had once deputized.  He asked the guys in the local saloon.  He even interrupted a church service and asked the congregation if a few men would volunteer to assist him.

After all, if 8 or 10 men stood shoulder-to-shoulder next to Kane, then maybe Frank Miller and his gang would see they were outnumbered and just ride out of town.

No pastor attacked by a group in a church can survive unless he has reinforcements.

Maybe some staff members are willing to stand with him … or the entire governing board … or some former leaders … or a group of longtime friends.

If the associate pastor stands with the pastor … along with the board chairman … and a few other key leaders, the pastor may have enough support to turn back the Gang of Gunmen.

But without that support, the pastor … and possibly the church … are toast.

Third, most people bail on their leader when he needs them the most.

This is the heart of the film.

Amy, the marshal’s new bride, runs away from her husband when they return to town because she’s a Quaker and doesn’t want to see any killing.

The guys in the saloon prove worthless.

The people in the church discuss helping their marshal … then decide against doing anything at all.  (The pastor says he doesn’t know what to do.)

And Marshal Kane can’t convince any of his deputies to help him.  One who said he’d stand by his leader runs when he discovers nobody else will help the marshal, and the current deputy is angry with Kane because he wasn’t selected to be marshal after Kane’s tenure.

Kane even goes to see a former girlfriend … and she announces she’s leaving town, too.

Over 25 years as a solo or senior pastor, there were attempts to get rid of me on three separate occasions.

The first two times, the board stood with me.

The last time, most of the staff and a group of current and former leaders stood with me.

But when most pastors are threatened, everybody bails on them.

Why is this?

Because people aren’t informed?  Because it’s not their fight?

No, it’s usually because those who stand beside their pastor when he’s under attack end up enduring the same vilification that the pastor receives … and few are willing to suffer like that.

Finally, the only way to defeat the attackers is to stand strong.

After Frank Miller came in on the noon train, he and his boys left for town to carry out their plan: kill Marshal Kane.

At the same time, Kane’s former girlfriend climbed onto the train … along with his wife Amy.

When Amy hears shots, she instinctively bolts off the train and heads for town.

When she gets there, her husband has already killed two of the four gunmen.

While the drunks in the saloon nervously wait … and Kane’s friends hide in their homes … and the congregation down the road prays … Amy, of all people, defends her husband.

And in so doing, she saves his life … and their future together.

When a group attacks a pastor, they have one of two goals in mind: defeat him (by forcing him to leave) or destroy him (by ruining his reputation and damaging his career).

Because most pastors are tender souls, he usually has just two chances to emerge victorious after such a showdown: slim and none.

Even if the pastor wilts while attacked … and most do … the attackers can be driven away – and even eradicated – if the pastor has just a few Amys on his side.

While we have several incidents in the New Testament where a spiritual leader is corrected (Paul opposed Peter to his face in Galatians; Aquila and Priscilla instructed Apollos in Acts 18), we don’t have any incidents in the New Testament where a group of believers tries to destroy their spiritual leader.

So let’s do our best to eliminate this ecclesiastical plague in the 21st century.

With the Gang of Four lying motionless on the town’s streets, the townspeople come outside and cheer Amy and Marshal Kane … who drops his badge onto the street and leaves town for the final time.

Once upon a time, pastors would endure an attack in one church … then go to another church, where they’d be attacked again … then do the same thing several more times.

In our day, most pastors are leaving ministry after the first attack.

If High Noon ever comes to your church, don’t just talk or pray.  If your pastor is being unfairly accused, be willing to fight with him.

Because if he leaves town, the Gang of Four will end up in charge.

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On May 21, I wrote an article called Five Tough Questions about Pastoral Termination.  In that blog post, I answered four questions that a forced-out pastor asked me several weeks ago.

But I didn’t answer this question:

What steps can the family take who has been affected by the trauma [of forced termination]? (My wife is having a hard time considering being back into a ministry position…she does not want to allow herself to be vulnerable again).

Why didn’t I answer this question?

Because the answer is complex and I needed time to think about my response.

If you’ve ever been fired from a job, then you know how humiliating the experience is … how difficult it is to explain to others … and how anxious you feel about finding a new job and being able to provide financially for your family.

But you still have your friends … your church family … your house … and your life.

However, when a pastor is forced out of office, his family usually loses nearly all their church friends … their church … sometimes their house (and credit rating) … and their life as they know it.

And the kicker is that all these losses are inflicted … often with malice and glee … by the hands of professing Christians.

So how does a pastor’s family heal after termination?

Let me offer seven brief ideas:

First, the pastor and his wife need to find several trusting friends they can confide in.

These friends need to be good listeners … empathetic … compassionate … wise … and very, very safe.

It doesn’t matter if they’re inside or outside the church.  What matters most is that they’re trustworthy.

In my case, I confided in two former board chairmen, several pastoral colleagues, and a few other friends.  To my knowledge, nobody turned on me.

My wife had several church friends that came and ministered to her … but she also confided in a few people who later turned on her … to the point that someone once told me, “So-and-So is not your friend.”

If the pastor and his wife discover that someone has definitely sold them out, the most prudent thing to do is to cut off all contact with them immediately… including Facebook and LinkedIn … and this is not an easy step to take.  It feels so final.

Second, the pastor and his wife need to locate a Christian counselor who specializes in counseling Christian leaders.

Most major population centers have plenty of Christian counselors … licensed psychologists and psychiatrists whose primary focus is the local Christian world.

And within that counseling community are counselors who specialize in listening to and advising pastors, missionaries, the leaders of other Christian organizations … and their wives.

I was blessed to have a long-term personal and professional relationship with a counselor who was so valued that some Christian leaders flew into town just to see him.

Why see a counselor?

For three main reasons:

*To properly assess responsibility for your departure: how much was yours and how much was the church’s.

*To express your pain to someone who can interpret it and offer ideas for healing.

*To create a game plan for your future.

How do you find counselors with this kind of experience?

*Ask the pastors who live in your area.

*Ask other Christian counselors that you know.

*Call your Bible college/seminary and ask for referrals.

*Call several megachurches in your area and ask for referrals.

*Contact several counselors and see who can make room for you.

While our conflict was ongoing, my wife and I were extremely blessed to be referred to a Christian counselor in a nearby city.  She had been a pastor’s wife for thirty years and understood both church conflict and spiritual warfare.

And when we moved to another state, we found another counselor who met with us both separately and together.

My research indicates that only twenty percent of all pastors who undergo forced termination seek a Christian counselor for healing.  This means that four out of five pastors try to heal without the compassion and insights gleaned from someone who is trained to help hurting leaders.

How do you pay for this counseling?

In our case, we used our tithe.  Since we no longer had a home church, we designated those funds for “kingdom ministry.”

Faced with the same set of circumstances, I’d do it again.

Third, speak appropriately with family members about your feelings.

Here’s what I mean by “appropriately”:

There are times when it’s fitting for a pastor, his wife, and their children to discuss how they feel about being forced to leave their church.

Such times differ from family to family.

For example, some children may need to discuss their father’s dismissal on a regular basis.  They may need reassurance that God still loves them or that God will provide for their family financially.

But other children may not want to know anything about their dad’s departure.  It’s too traumatic.

So rather than just launching into a tirade unannounced … and we’ve all been there … it might be wiser to ask your family, “I feel a need to discuss how I’m feeling right now.  Is anyone open to hearing my feelings?”

If someone is, speak with them privately.  If they’re not open, then don’t force them to listen.

Although it’s not easy to do, most emotional “dumping” should be done with a friend or a Christian counselor.

On the one hand, it’s toxic to a family’s well-being to discuss the termination all the time.

On the other hand, it’s dysfunctional not to acknowledge the pain involved on occasion.

The general rule of thumb is that the children heal before their parents … and that it can take a terminated pastor one to three years to heal.

I beg of the pastor’s family: give him plenty of room to be human … and don’t expect him to heal overnight.

The older he is, and the longer he was in a church, the more time he’ll need to heal.

Fourth, take some trips/vacations as soon as possible.

After the trauma of termination, a pastor’s family needs to have some fun.

If they don’t have much money, they might take a few weekends off … stay with family or friends in other locales … go camping together … or enjoy a staycation at home.

If they do have some money saved … or if the pastor received a good separation package … then the pastor’s family should take a week and go somewhere that will lift everyone’s spirits.

The time away will help the pastor and his family to feel safe … to regain perspective … and to reconnect with family.

In our case, my wife visited family in Texas, and then we went to the East Coast for a vacation.  (Someone gave us their time share in Virginia.)

You might not have this time again for a while … so take advantage of it.

Make some good memories.

Fifth, the pastor and his wife can benefit from a Wellness Retreat.

About a month after we left our last church, we flew to Tennessee for a five-day, four-night Wellness Retreat sponsored by a Christian organization that specializes in helping pastors who have experienced forced termination.

The retreat was a place to make new friends … tell our individual stories … express our pain … receive encouragement and guidance … and leave feeling inspired.

As I recall, there were about twelve of us attending the retreat, and my wife and I thoroughly enjoyed our time there.

We learned why forced terminations occur in general … received insights into our own situations … and had plenty of time to ask questions and trade ideas.

The retreat is offered on a scholarship basis.  The only cost to the pastoral couple is transportation.

I highly recommend this retreat.  If you’d like to receive more information, please email me at jim@restoringkingdombuilders.org and I’ll be glad to put you in touch with the retreat’s organizer.

Sixth, consider attending church somewhere but avoid getting involved until you’re nearly healed.

Every pastoral couple has several options when it comes to church attendance after a termination:

*Avoid church altogether.  There were Sundays when we didn’t have the strength to get up and go to church (giving us insight as to why some Christians in our ministries missed church!), but we went most of the time.  But when we didn’t go, we didn’t feel guilty and viewed it as part of the healing process.

*Visit many kinds of churches.  This might be a good time to visit churches that you wouldn’t normally visit: mainline churches … charismatic churches … new church starts … smaller churches in your community … and churches where you know the pastor.

*Visit churches so you can find a church home.  In our case, it took six months to find a church home … and we ended up returning to a church we had already rejected and loving it.

*Visit a megachurch and just veg.  Find a good church nearby and just take it all in.  Sit in the back row.  Come a little late.  Leave when the service closes.  Get involved if you want to but don’t feel like you have to serve every Sunday.

*Find a church where you can serve.  During the first year, you’re still wounded … and tender … and emotional.  If you try and serve as a volunteer too soon, all those negative feelings may come pouring back into your mind and spirit whenever something goes wrong.

My wife and I have learned to avoid (a) new church plants; (b) churches that meet in schools; and (c) small churches.  The larger the church, the better … at least for the first year …  and maybe longer.

Finally, unilaterally forgive those who have hurt you without expecting reconciliation.

One year after a pastor and his wife leave a church, my guess is that those who “got rid of the pastor” feel exactly the same way.  They haven’t “seen the light” … haven’t repented of any wrongdoing … and have only hardened their position.

So reconciliation … enemies becoming friends once again … is almost impossible for you to achieve.

Since you can’t meet with those who hurt you … to hear their side, to ask forgiveness, and to express your pain to them … the best you can do is to forgive your detractors unilaterally.

This transaction happens between you and God.  You either:

*ask God to forgive them, or

*tell God that you have forgiven them.

Ask God when and how you should do it … but realize that your healing will be delayed until you take this step.

_______________

It’s been five-and-a-half years since my wife and I left our last church.  In my case:

*I think about our former ministry nearly every day.

*My wife and I still talk about that church from time-to-time.

*I know I will never be a pastor again.

*I still miss certain friends from that church.

*I am grateful for all that God did through us during the ten-and-a-half years we were there.

*I believe that God’s timing in rushing us out of the church was perfect … I just didn’t like His methodology.

I have accepted the fact that I will always be wounded … but that doesn’t mean that I’m bitter.

You may be wounded for the rest of your days as well, but so was Moses … so was Jesus … and so was Paul … and they were all used by God in a greater way because of their wounds.

I recall a quote from A.W. Tozer that went something like this: “God only greatly uses those whom He has crushed.”

If you’ve been crushed as I have, it’s entirely possible that your best ministry isn’t the last one you left … it’s the next one that God has in store for you.

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