Out of all the types of conflict I endured during my 36 years in church ministry, I had more trouble with paid youth leaders than anyone else.
Whether they were called youth ministers … pastors … directors … or student ministry directors, I often struggled in my working relationship with them.
Did I try and micromanage them?
No. I served three pastors as a youth pastor, and none of them micromanaged me, so I made sure to give them plenty of space to develop their own ministries.
Did I insist they work unreasonable hours?
No. I expected that they would work a minimal number of hours, but I’ve never been a workaholic, and didn’t expect staff members to outwork me.
Did I yell at them in anger?
No. I never yelled at any staff member. There were times I felt like screaming, but by the grace of God, I kept it together.
Did I confront them unreasonably?
No. Most of the time, if I had a concern or a question about their ministry, I’d walk down the hall and speak with them personally and directly in their office.
I tried to convey several basic expectations whenever I worked with a paid youth leader:
*I expect you to carry out our church’s mission and vision statements.
*I expect you and your adult leaders to attend at least one worship service on Sundays.
*I expect you to be present during office hours … which you set.
*I expect you to be present during staff meetings.
*I expect you to let me know what you’re doing in your ministry.
*I expect you to let me know of any potential problems with youth or their parents. If you inform me right away about any possible blowback, I will back you to the hilt.
*I expect you to fight for your viewpoint on any area where we disagree, but once I’ve made a decision, I expect that you will abide by it.
Those seem like simple guidelines, don’t they?
Yet I was amazed at how often they were violated.
Most of the time, conflict occurred because the youth leader viewed himself as a pastor equal in authority to the lead pastor.
*The youth leader had his own congregation: the youth group.
*The youth leader had his own staff: adult volunteers.
*The youth leader had his own office and computer.
*The youth leader carried out ministry in specific church rooms.
*The youth leader ran his own budget and planned his own events.
*The youth leader was viewed as “our pastor” by his adult volunteers and young people.
But the youth leader didn’t like having to be accountable to anyone … much less the lead pastor.
I saw this latter point demonstrated over and over again.
*One youth leader went on vacation for two weeks without asking my permission. He had only been on the job for two months.
*One youth leader told me he no longer believed in our church’s mission/vision.
*One youth leader not only let his adult volunteers skip worship services, but started a home church with them without telling me.
*One youth leader purchased expensive equipment for youth ministry … then kept the equipment at his house.
*One youth leader shared a large room with other ministries, but refused to clean up after using it … even when I asked him to do so repeatedly … upsetting the rest of the staff.
I could go on and on, but you get the idea.
Over time, paid youth leaders created a big headache for me.
On the one hand, everyone expected us to have a thriving youth ministry … especially the parents of middle school and high school parents.
On the other hand, I had to restrain myself from firing several leaders … even though they deserved it … because it takes a long time to find another one.
One time, we had a youth leader whom I really liked. He was getting ready to graduate from seminary, and I offered him a job after graduation. The youth group wasn’t big enough to support a full-time person, so I asked him to lead the youth and do some teaching for adults (teaching was his primary spiritual gift), but he refused.
Either he was going to work exclusively with the youth, or he wasn’t going to work at all.
I suspected that he didn’t want to be accountable to me as his supervisor, so I let him walk.
But after he left, boy, did I hear about it!
One parent … with whom I had always gotten along … raked me over the coals in an email, telling me that something was wrong with our church because we couldn’t seem to hold onto youth leaders.
The ensuing search took about a year. After reviewing nearly 200 resumes, we brought eight different candidates to the church.
Either the youth didn’t think they were cool enough … or they made a bad impression on the staff … or they lacked solid character … or something wasn’t right.
Under pressure, we finally hired someone the kids thought was cool … but one of the adult volunteers came to me a year later and poured out instance after instance of unethical behavior … right at the beginning of the summer.
I took two days to investigate the charges.
Evidence in hand, I confronted the youth leader … who didn’t see anything wrong with anything he had done. In fact, he later told me that I was the problem.
The youth leader deserved to be fired. Immediately. I asked pastor after pastor, “If this person did these things at your church, what would you do?”
Everyone said, “Fire him.”
But that meant that all the events the youth had planned for the summer would be cancelled because we didn’t have anyone else available who could step in.
Against my better judgment, I let him stay … and he ripped me to shreds in private … and a few months later, he finally resigned and left the church.
When I was a pastor, I suffered more sleepless nights over staff issues than anything else … and the majority of those times involved paid youth leaders.
Let me share four conclusions I’ve reached about lead pastors working with paid youth leaders:
First, most young spiritual leaders do not share the values of their pastor/supervisor.
A professor from my seminary told me that since many new students come to the school without a basic sense of morality or ethical behavior, the school puts them through a morality/ethics orientation class when they first arrive.
A Christian counselor told me that our culture is raising a generation of sociopaths who can’t distinguish right from wrong.
I noticed a pattern among several of the youth leaders I supervised: it was okay for them to cut ethical corners as long as they got the job done.
In their world, the ends did indeed justify the means … but not in my world. (Is it okay for a youth pastor to use four-letter words on youth outings … or to drive well over the speed limit with youth in the car … or to trade equipment bought by the church without anyone’s permission?)
These scenarios raise a key question: should the pastor/supervisor adjust himself to his staff members, or should the staff members adjust themselves to their supervisor?
I stand in the latter camp, but my guess is that most young leaders are in the first camp.
Second, many in the Buster Generation act like they already know everything.
I believe that the Boomer Generation (those born between 1946 and 1964) were willing to learn from the previous generation (the Builders).
For example, Rick Warren (a Boomer) considered W. A. Criswell (a Builder) to be his father in the faith.
And when I was a youth pastor, I certainly obeyed my Builder pastors and submitted to their authority.
Maybe I’m wrong … or overgeneralizing … but I just haven’t seen the Buster Generation (those born between 1965 and 1983) wanting to learn nearly as much from the Boomers.
In fact, I’ve often said that the Busters act like world history began the day they were born.
I saw this attitude most often during staff meetings. When a ministry dilemma came up, I’d share with the staff what I’d learned about an issue over the years, including mistakes I’d made.
The other staff members were usually appreciative, but many times, I watched the youth leaders roll their eyes and act like, “I don’t need to hear this from you.”
My kids are both Busters, and they’ve told me, “Dad, not everyone in our generation is like that.” But sadly, all too many are.
I remember reading an article in a Christian magazine about ten years ago where the children of Boomer parents who attended my university severely criticized the way their parents’ generation did ministry … and these were kids in their early twenties.
Paid youth leaders can bring that same mindset into their relationship with their pastor.
Third, many in the Buster Generation hate the institutional church.
I can’t speak for Millennials here .. just for Busters.
Most of the youth leaders I knew did not like the structure of a local church.
They were happy to collect a salary from their church … while inwardly rebelling against it.
There are things that I don’t like about the institutional church as well. Sometimes we’ve adopted a business model and superimposed it over the local church … and then tell people they have to support the institution with their attendance, time, and money.
That kind of mentality can drain the life out of a local church.
But I had one youth leader tell me that he didn’t believe in the institutional church anymore and that he was looking at other models instead.
That’s fine with me if you accompany that statement with your resignation … but not if you stay inside the church and undermine what we’re doing … which he did.
This disdain for structure and organization may explain why so many younger people choose missions over local church ministry.
I finally began telling rebellious youth leaders, “Look, if you just want to hang out with the youth, and you want nothing to do with the church as a whole, then take an offering every week among the youth, and whatever they put in will be your salary. But as long as this church is paying your salary, you need to have some connection with the church as a whole.”
Finally, a church that finds a good youth leader should hold onto him for dear life.
I once asked a veteran youth pastor, “What should I look for in a potential youth person?”
He replied, “They have to love the Lord … and they have to love kids.”
I once knew a man who led the youth ministry at one of Orange County’s top churches. As I recall, he was there for several decades … well into his fifties.
For a long time, I wondered, “How can the church employ someone that old?”
But he worked hard … he loved the kids … and his character was solid.
I don’t know the average tenure of a youth leader anymore, but it’s probably still less than a year.
Yet I subscribe to the axiom, “It is better to have no one than the wrong person.”
It’s tough being a youth leader. You have to account to more people than anybody else in the church.
In one church where I worked with youth, I was accountable to the senior pastor … the Christian Education Committee chairman … the committee as a whole … the parents of the youth … and anybody who wanted to take a potshot at me.
With a youth group of 100 kids, I was out every Sunday night … every Wednesday night … most Friday or Saturday nights … and all while I was writing a seminary thesis … finishing work for my degree … trying to pay attention to my wife … and caring for our newborn son.
One December, I was out fifteen straight nights. In the end, I couldn’t keep the pace, and longed to be a pastor somewhere … anywhere … with much less to do.
In my case, I was using youth ministry as a steppingstone to becoming a senior pastor … and I was very upfront about it.
But if you can find someone called to youth ministry who loves Jesus … loves kids … has a solid character … and willingly submits to one supervisor (usually the lead pastor) … then grab him … keep him happy … and never let him go.
Based on the way I was trained, I don’t know what I could have done differently with the various youth leaders I worked with.
I liked them personally. I tried to spend time with them. I listened to them. I fought for them to be treated well.
And yet in the end, my efforts were never reciprocated … and I was often undermined.
My wife told me, “Jim, you’re too nice, and they’re taking advantage of your niceness. You need to be tougher with them.”
Maybe she was right.
But I also have reason to believe that I was a father figure to most youth leaders, that they had trouble getting along with their own fathers, and that they projected those troubles onto me.
A former missionary once told me, “We could win the world for Christ if missionaries could just get along.”
A corollary might be, “We could have far healthier and better churches if pastors and their staff members could just get along.”
And in my case, that refers specifically to youth leaders.
Read Full Post »
Why Have God’s People Forgotten Me?
Posted in Conflict with Church Staff, Conflict with the Pastor, Healing After Leaving a Church, Pastoral Termination, Please Comment!, tagged leaving a church; resigning from a church; the aftermath of leaving a church; what happens after a pastor leaves a church; what happens after a staff member leaves a church on April 27, 2017| 1 Comment »
When a pastor or staff member leaves a church under duress, they usually discover – weeks or months later – that most churchgoers from their former congregation seem to have forgotten that the leader ever existed.
More than 90% of the congregation never contacts the leader again – not via phone, email, Facebook, Twitter, or any other means of communication.
The leader is left wondering, “What happened to all my friends and colleagues? Why aren’t they reaching out to see how I’m doing? Did I mean so little to them?”
I felt this way when I left my last position as senior pastor 7 1/2 years ago. Thankfully, there were a few churchgoers who kept in contact with me, but I never heard from most of them again.
After devoting myself completely to that church for more than a decade, it hurt to think that so many people – whom I considered good friends – would abandon me so quickly.
But maybe there are good reasons why God’s people don’t contact their former leaders again.
Here are seven possibilities:
First, most of us gradually forget about people – even friends – that we no longer see.
Mrs. Coleman was the first great teacher I ever had. She taught me in third grade. After that year, I never saw her again.
Darryl was my youth pastor in my late teens. He helped me love and know Scripture. He moved to Colorado, then to Texas. I haven’t seen him in 40 years.
My father-in-law mentored me in church ministry for decades. I last saw him five years ago.
I know a handful of people who seem to stay in contact with everyone they’ve ever known, but most of us aren’t that way. People come and go in our lives.
That’s just the way life is.
I’m appreciative of the influence that Mrs. Coleman, Darryl, and my father-in-law had in my life. I think of them fondly. But since we are no longer in proximity to one another, we’ve all moved on. (And I think Mrs. Coleman died a long time ago.)
It’s just something we have to accept.
Second, many Christians are used to pastors/staffers coming and going.
The longer a person has attended church, the more transitions they’ve witnessed.
Before I entered my teens, my family attended a church where the senior pastor resigned … the Christian Education director was fired … and the next pastor was forced to resign prematurely.
At the next church I attended, the founding pastor resigned … the youth pastor left … an interim pastor came and went … another youth pastor left … the church called a new pastor … another youth pastor left (me) … an associate was hired … and then he resigned.
If you’re a veteran Christian, you might get worked up about one or two of those departures, but if you make a federal case about each one, you’ll die of a heart attack.
In baseball, there’s an adage that managers are hired to be fired. Many baseball fans express outrage after a well-loved manager is released, but their anger soon dies down, and fans come to accept things as they are.
The same thing happens in Christian circles.
And after a while, each succeeding departure is just par for the course.
Third, many Christians relate to paid church leaders as short-term friends.
I learned this one the hard way.
At my last church, I became friends with a man roughly my age. He had been a professional athlete with one of my favorite teams. We went to several ballgames together and had a great time.
Every Sunday, he’d give me a big smile and come over and shake my hand during the greeting time. After I preached, he’d hang around and let me know I hit a home run.
Before I moved away, I went to visit him one last time at home. Several nights later, he sent me an encouraging text.
Two years later, I contacted him, told him I was going to be in the area, and asked him out to breakfast.
It turned out to be one of the most awkward hours of my entire life.
He never asked me one time how I was doing. Instead, he talked all about his family and the church’s new pastor. (Shortly afterward, my friend and his family left the church.)
I thought our friendship would last for years, but in the intervening months, it had gradually died.
While it hurt me at the time, looking back, I didn’t nurture that friendship because I didn’t want to hear how the church was doing without me.
I’ve learned that while pastors and staffers view some churchgoers as friends, those same people probably view their leaders not as lasting friends, but as short-termers.
Fourth, some Christians no longer feel responsible for a pastor/staffer who has left.
Their attitude is, “As long as Pastor Joe or Youth Pastor Steve is paid by this church, I am duty bound to support them, pray for them, encourage them, and befriend them. But if they take off, they are no longer our responsibility. Now it’s up to their new church or their new boss to watch over them.”
When you’ve given so much of yourself to a congregation, this attitude can seem a little cynical. But in the long run, it’s probably healthy.
For example, over the course of my 36-year ministry career, I probably had 25 or so staff members serve under my leadership. Although we were on good terms when we parted, in most cases, I’ve lost contact with them … and they’ve lost contact with me.
When Judas left the Twelve, Jesus still loved Him … He just didn’t feel responsible for him anymore. I am not comparing departing pastors/staffers to Judas the turncoat, but I am comparing Jesus – the Ultimate Caregiver – to many churchgoers today.
Once a church leader has resigned, the majority of Christians won’t initiate contact anymore.
Fifth, some Christians have bought into negative rumors about the departing leader.
I think it’s despicable to spread half-truths and malicious gossip about a former pastor/staffer after they’ve left a church, but it’s done all the time.
The template goes like this:
“I wonder why So-and-So really resigned?”
“Well, I’ve heard that they mismanaged funds … were having an affair … could no longer recruit volunteers … lost the confidence of the church board … upset other staff members … weren’t working very hard …”
And the list goes on and on.
Here’s the problem: if you think that a former pastor/staffer really did mismanage funds or have an affair, are you going to reach out to them or write them off?
You’re probably going to write them off as some kind of defective Christian leader.
I don’t think I’ve told this story before, but several years after I left my last ministry, I was talking with a friend who had left the church (on good terms) before I did.
Eight months after my departure, this friend flew to the new area where my wife and I lived and spent a few days with us. This friend posted some photos on Facebook of us together … and was instantly unfriended by more than 40 people from our former church.
Why did that happen? Maybe it has to do with the next possibility:
Sixth, some church leaders either spread negative rumors or fail to correct them.
Imagine that you’re an average interim pastor. Your ministry as a pastor was never all that successful, but you’ve been called to a church where the previous pastor’s ministry was very effective.
You ask around, “Why did the previous pastor leave?”
If you’re a secure individual, you’ll try and hear all sides.
If you’re insecure – or feel inferior to the previous pastor in some way – you may covertly rejoice in anything negative you hear.
So when people come to the interim and ask, “Do you know why the previous pastor left?”, the insecure interim will respond, “I’ve heard that …”
And after the interim leaves, the next pastor may do the same.
In addition, as rumors circulate among the saints as to why the previous pastor left, even if the interim knows the truth, he will often do nothing to correct them.
Why not?
Because he wants the congregation to forget about the previous pastor altogether so he can look good by comparison. He wants to loosen the bonds between the previous pastor and the people so he can influence them instead.
Does this stuff really happen in supposedly godly local churches?
Yes … all the time.
And sadly, since this information comes from a “man of God,” many people believe whatever he says … hook, line, and sinker.
Finally, some churchgoers feel rejected when their pastor or a staffer leaves.
When a pastor/staffer leaves a church, some people assume that the leader left of their own free will.
Maybe yes, maybe no.
My guess is that many churchgoers … especially new believers and those on the fringe … don’t know how churches operate, so when they hear that a leader has departed, they assume that the leader wanted to leave … and this makes them feel abandoned at some level.
Although I sensed that I needed to leave my last ministry, I was told that I could have stayed. Since I chose to leave, is it possible that some churchgoers felt that I had abandoned them?
Of course.
A few years ago, I had breakfast with the president of a seminary overseas and he told me, “We Christians don’t handle transitions very well. We need to do a better job.”
What’s hard for many of us is that when a church hires us, they act very Christian. But when they let us go, they almost seem satanic.
I long for the day when God’s people act like Christians whether they’re hiring or firing leaders.
Share this:
Read Full Post »