Christian leader Thom Rainer recently wrote a blog post lamenting the “epidemic” of pastoral terminations. I offered comments about some of his points in my last article:
One church board member wrote the following in the “Comments” section:
“I appreciate this advice. I have had to be part of a firing and it was not easy. I wish I had these guidelines then.”
Let me tell you a story as to why church boards need such guidelines desperately.
During my first decade as a pastor, I met another pastor whose church was a half hour away from mine. Whenever we had pastor’s lunches in our district, we would hang around afterwards and talk. This pastor – I’ll call him Gene – became my friend.
Several years later, after preaching at his church one Easter, Gene got in his car and began a trip designed to interview prospective staff members the following day … but he never made it.
Instead, on a stretch of highway called “Blood Alley,” Gene’s vehicle was hit head on by a truck. Gene was helicoptered to the county hospital. The next day, I went to visit him.
His face was completely bandaged. He could hardly speak, but at one point, he motioned for me to come closer, and he whispered, “Pray that I will preach again.”
Gene’s recuperation took a long time. The glass from his windshield had penetrated his skin, and his face had to be surgically rebuilt.
Not long afterwards … and I can’t remember precisely how long … drugs were found inside his daughter’s suitcase at camp. She vehemently denied that the drugs were hers, and Gene stood with her, but the church board claimed she was guilty, and demanded that she confess her sin publicly. Gene chose to resign instead.
When I heard that Gene had quit after nine years as pastor, I called him right away.
I asked Gene what kind of severance he received, and he said that he received two weeks pay and a plaque. After one month, his medical insurance would be canceled.
A short while later, the truth came out: the drugs did not belong to Gene’s daughter. They belonged to another girl, who was afraid she would be caught with them and sent home … so she hid them in somebody else’s suitcase.
A year later, Gene and I met for lunch. When I asked him why the board had pushed him out, he still had no idea. I gave him a new book on pastoral termination, and after reading it, Gene felt he finally understood why he had been removed.
The church called a new pastor … someone I later got to know … and that pastor invited Gene back to the church and arranged for the congregation to apologize to Gene for the way he and his family were treated … a rare occurrence in Christian circles.
The Lord went on to bless Gene abundantly as he did pioneer work in a field not usually associated with Christians.
Let me make five observations about conflict training for boards from this story:
First, every church board needs to operate by a predetermined set of written guidelines before they even discuss their pastor’s future.
But many churches don’t have them.
If you’re a pastor, and your church doesn’t have those guidelines in place, and you’re under attack, it’s like going to court in a third world country. You know going in you’re not going to be treated fairly.
Such guidelines are best written when people are thinking clearly because when even a few board members … who are supposedly selected for their spiritual lives … become irrational, they can harm their church … and their pastor … for years.
A board can’t create those guidelines when someone starts becoming upset with their pastor. Their anxiety will cause them to ignore them completely.
Those guidelines should be found in two primary places: church bylaws … which should have a section specifying how to dismiss a pastor … and a special document that might be found in a church/board policy handbook.
However, in the case of Gene’s board, they didn’t have any such guidelines … and the outcome ended tragically.
Second, even when those documents are in place, many boards determine the result they want, and then choose the quickest pathway to achieving it.
Gene told me about a board member I’ll call Don who had undue influence with the board. Don had money and was a district trustee. Gene suspected that Don was behind his ouster … and he was probably right.
From what I know, Don used the situation with Gene’s daughter as a pretext to force Gene out. (But didn’t Don even consider how much harm he would cause Gene’s daughter?) At the very least, Don had to sign off on removing Gene from office.
And this is why many boards don’t use or want any written guidelines: they have a powerful board member whose influence supersedes any guidelines.
Such a person might ask, “Why use guidelines when you have me?”
In my third pastorate, the elders used to joke that each of them had one vote, but that I as pastor had five votes.
But the Dons who run church boards … even when they’re not the chairman … have ten votes … not because they’ve earned such power, but because the other board members won’t stand up to them.
Christians rightly lament the way that Jesus was mistreated when He stood before the Sanhedrin, Pilate and Herod before He was crucified, and yet He was at least allowed to speak in His own defense. Many pastors aren’t even accorded that privilege.
Third, the pastor is the only logical person to teach the board how to handle potential conflicts that concern him … but most won’t do it.
The pastor theoretically has more influence over individual board members than anyone else … and yet, when it comes to managing conflict, most pastors choose not to use that influence.
Years ago, when I served on a church staff, a couple of men in the church began to attack my pastor. I went to a board meeting, told them what was happening, and asked for their help in stopping the verbal attacks.
The board voted 5-2 to do something … but the pastor was one of the “no” votes. He was afraid that taking on the bullies would make things even worse.
Some pastors might have said, “Men, here’s what Scripture says about how to handle this situation … and here’s what our governing documents say … and I’d like you to read this book and discuss it at our next meeting. Then we’ll create an action plan and deal with this biblically and courageously.”
But most pastors feel that it’s self-serving to make such suggestions … but I believe they’re wrong.
Whenever the pastor is under attack, the pastor needs to define the process that the board should use. If he doesn’t, the board will make up their own process, and much of the time, they will blow their church sky high.
It’s right for a pastor to say, “This is how we do conflict around here.” In fact, church boards are looking for that kind of leadership from their shepherd. Yes, he can leave the outcome with them … but not the process.
And I believe if the board ignores that process, or short-circuits it altogether, the pastor has the responsibility to blow the whistle on them because the process will determine the product.
I believe all pastors must do the following three things to prepare their leaders for conflict:
First, the pastor must preach on biblical conflict management and resolution annually.
When Paul writes to the church in Rome … or Corinth … or Thessalonica … and he specifies how to address conflicts … he’s addressing those entire congregations. It is the responsibility of every believer to become a church conflict practitioner.
Second, the pastor must train the official board and staff on biblical conflict management at least annually.
He can do this before or during a board meeting annually. Or he can do this as part of a regular retreat.
The pastor could even invite a church conflict expert to do that training.
But if the pastor doesn’t take the initiative, it will never happen.
Finally, the pastor needs to make sure that every board member owns a copy of a great book on church conflict … and that they consult it on occasion.
These are the five books that I most recommend:
When the board gets stuck on a conflict during the year … presumably one that doesn’t involve the pastor … the pastor could ask, “What does Leas … or Steinke … or Haugk say about this?”
The problem is that when church leaders become anxious, they look for shortcuts. The pastor has to teach his leaders, “Let’s look for the best long-term solution, not the quickest short-term one. These books will help us do just that.”
Fourth, board members need to seek outside counsel when it comes to offering a departing pastor a severance package.
My friend Gene was given two weeks salary and a plaque as his reward for nine years of committed service.
That’s not just heartless … that’s evil.
But where could the board turn for counsel?
I discovered that in Gene’s case, the district knew about the false accusation against his daughter, but chose to do nothing. They could have insisted that the pastor receive a generous and just severance package, but it wasn’t their practice to interfere in pastor-church conflicts … or so they claimed.
So where can church boards turn for information about pastoral severance?
A few years ago, sensing there is almost nothing about this topic in print, I decided to write an article about severance packages for pastors. It’s now become my second most viewed article concerning pastoral termination:
I have heard stories how my article has expanded the thinking of church boards, and for that, I am grateful.
In fact, sometimes I’ll notice that the article has been viewed 20 or 30 times in a day, an indication that it may be circulating among board members.
I commend every church board member who reads the article because they’re trying to learn what to do … unlike Gene’s board, which treated their pastor with utter contempt.
As the board member quoted at the beginning of this article admitted in the fuller comment I quoted in my last post, church boards usually treat their pastor the way they treat others in the business world.
What they forget is that God called their pastor to their church.
Finally, church boards often want guidance, but don’t know where to find it.
Several months ago, I had the privilege of consulting with three different church boards about their pastors.
I was referred to each board by the same Christian leader.
One board really listened to me and took my counsel to heart. They made a change and secured an intentional interim pastor who later wrote me and thanked me for my counsel. Things were looking up for them.
Another board chairman contacted me but didn’t agree with my counsel. The last I heard, trouble was looking for his church.
While I don’t claim to be infallible, people like me …. who serve as outside consultants … can save a church time, money, and heartache just by considering another perspective.
Last year, I helped a pastor on the East Coast face down the bullies in his church. He told me, “Jim, you have the best stuff on pastor-church conflict on the internet.”
I don’t know how to evaluate his observation, but I do know this: most church boards who struggle with their pastor need someone to listen to them … to guide them … and to advise them … and if they have to turn online for help, I hope my writings prove beneficial.
The boards that go it alone are the ones who cause the most damage to their church and pastor.
The boards that seek conflict training and outside expertise are the ones who cause the least damage.
How well trained is your church’s board in conflict resolution?
An Open Letter to Pastor Terminators
Posted in Conflict with Church Board, Conflict with the Pastor, Pastoral Termination, Please Comment!, tagged church board firing a pastor, firing a pastor, pastor responding to termination, pastoral termination on September 29, 2017| Leave a Comment »
Imagine that the following letter was written to the church board by a pastor who was unfairly terminated five years before …
September 29, 2017
Dear Board Member,
You probably hoped that you would never hear from me again, but I’m asking you, as a fellow member of God’s family, to read my letter below.
I will never forget the day you terminated me as pastor of Christ Church after twelve years of ministry. It was the last Sunday in September 2012.
We had started a new series on the Sermon on the Mount. My text that morning was Matthew 5:11-12:
“Blessed are you when people insult you, persecute you and falsely say all kinds of evil against you because of me. Rejoice and be glad, because great is your reward in heaven, for in the same way they persecuted the prophets who were before you.”
How ironic that after that particular service, you would ask to meet with me in my study and announce that I was being terminated immediately!
Since that meeting, I’ve had five years to reflect on what you did … and why … and I’d like to ask you five questions. I’d welcome an answer … either through email or a letter … so we can all obtain some closure.
Here are my questions:
First, why was my termination so abrupt?
If you were unhappy with me or my ministry, why didn’t you ever talk to me about it directly?
If someone on the board had said to me, “Pastor, we think your preaching is unbiblical or unhelpful,” we could have discussed it openly.
If someone felt that the church wasn’t growing at the rate it should, we could have benefited from an honest dialogue.
If someone believed that I wasn’t the best fit for the future, you could have told me and I would have started looking for another ministry.
But when you fired me without warning … after I had just preached my heart out in two services … you not only damaged me and my family, but the entire congregation.
We could have resolved any issues as long as we did so together. When you decided to deliberate in secret without ever seeking my input, you crossed a line.
How was I a threat to you or the congregation? What danger did I pose?
Second, why didn’t you follow Jesus’ steps for correction in Matthew 18:15-17?
Jesus said in Matthew 18:15, “If your brother sins against you, go and show him his fault, just between the two of you.”
You never did that.
Then Jesus recommends adding one or two witnesses if His directive in verse 15 doesn’t work.
You never did that, either.
Then He said in verse 17, “If he refuses to listen to them, tell it to the church; and if he refuses to listen even to the church, treat him as you would a pagan or a tax collector.”
You did do that.
You announced to the church that I had been dismissed as pastor, but you never followed Jesus’ directives in verses 15 and 16 about having private meetings first.
Even if I had committed adultery or stolen funds from the offering plate, you still should have worked the steps that Jesus outlined.
The church bylaws specified that was the process, not only for correcting the pastor, but also for correcting staff members, board members, and church members.
We used Matthew 18:15-17 when we corrected Steve, our associate pastor, in 2008. We used it again when we corrected Bill, our fellow board member, in 2011.
Why did you feel that I was the exception to that longstanding guideline?
If you had followed our Savior’s directives, I might have sensed that something was wrong, and taken steps either to resolve the issues, or find another ministry.
But you never did.
Jesus says that when the steps are followed, you have “won your brother over.”
But when you don’t follow His steps, everyone loses.
Maybe I’m wrong, but I’ve often wondered if you were exacting revenge on me for some mistake on my part.
If not, why did you blindside me?
Third, what did I do that deserved termination?
To this day, I still don’t know.
Our church was growing numerically. Our giving improved five percent from the year before. We had more small groups than at any time in the church’s history.
I thought we were doing well, and more importantly, I thought you thought we were doing well.
People were coming to faith in Christ. We baptized five to ten people every quarter. Many people told their family and friends about our church.
You never told me, “We should be growing at a more rapid rate,” or “We need more money to pay our bills.” When the statistical reports were given at the monthly board meeting, not one board member ever said, “We should be doing better than this.”
Eighty to eighty-five percent of all churches aren’t growing, but Christ Church was in the top fifteen to twenty percent of churches nationwide as far as growth.
I don’t really know what else I could have done. I worked fifty to sixty hours every week. I gave the church my heart and soul.
When you announced my firing, I asked you what I had done wrong … but you didn’t tell me … at least, not to my face.
Five years later, I still wake up in the middle of the night, wondering what I did wrong … and how I could have avoided termination.
As hard as it might have been on you, I’d sleep much better today if you’d been honest with me five years ago.
But while you didn’t tell me why I was released, you did tell others.
Fourth, why was I hurried out of the church?
It takes a pastor at least a year to find a new ministry these days, but you only offered me two months of severance pay.
You told me to take it or leave it, without letting me pray about it, speak with my family, or consult with my network.
You told me to clean out my office in three days.
You didn’t permit me to preach a final sermon or say goodbye publicly.
You instituted a gag order on the staff and board not to talk about my departure in any way.
Why did you treat me like a pagan or a tax collector instead of your brother?
My wife and I suffered humiliation and shame from the way you handled matters. Was that your intent?
Because of the way you treated me, there will be a cloud over me for the rest of my life.
Finally, why didn’t you protect my reputation after I left?
I’ve heard rumors since I left … ugly, nasty stories … about why I was really terminated. I don’t know where these rumors originated, but I thought I’d recount several for you.
“He used the church credit card for personal purchases.”
Not true.
Who thought I did this? Why didn’t you ask me about it personally?
I had a twelve-year track record of financial integrity. Didn’t that count for anything?
“He seemed too friendly with the office manager.”
What does that mean?
We were friends, yes … every pastor wants to get along with his office manager, who can make or break his ministry.
But I have always loved and been faithful to my wife, as you well know.
Some of you seemed pretty friendly over the years with women who weren’t your wives. Should I have called you out without any evidence?
If so, how would that square with Paul’s instructions toward church leaders suspected of wrongdoing in 1 Timothy 5:19-21?
“He made decisions without consulting the board.”
Which decisions?
Every pastor makes hundreds of decisions every week. You never told me, “We want to be consulted on these specific issues.” I used my best judgment … which seemed acceptable to the board for nearly my entire tenure … on every decision I made.
When did things change?
“He didn’t manage his family well.”
My wife and I have been happily married for 27 years.
Shana our daughter, and Brad our son, both attended nearly every church service and brought friends before they entered college.
They both earned undergraduate degrees … and both have solid jobs.
Even though they don’t live nearby, we see them several times a year, and our family is doing very well … as it always has.
Shana married a fine Christian man. Brad still hasn’t found the right woman, but he’s doing great.
How did I fail as a husband or a father?
I’d like to know why you as godly leaders didn’t put a stop to those rumors when they were being circulated after my departure.
If I had heard such rumors about any of you, I would have put a stop to them immediately, and recommended that anyone concerned speak with you personally.
But I wasn’t afforded the same courtesy, was I? Why not?
If I had to hazard a guess, is it because you wanted to harm my reputation so I couldn’t interfere in church life in the future?
But do you know how much pain you’ve caused us by not refuting those rumors, either privately or publicly?
We’ve not only lost friendships we enjoyed for years, but those rumors may have kept me from obtaining two ministry jobs where I was a finalist.
I could tell by the way the questions were slanted.
_______________
Since I left Christ Church five years ago:
*I’ve been forced to take a secular sales job that doesn’t pay even half of what I earned as a pastor.
*My wife has suffered from depression and anxiety attacks and attends church once a month … at best.
*I’m not involved as a church volunteer because whenever people hear I’m a former pastor, they shy away from me.
*My wife is still under the care of a Christian counselor.
But from what I’ve heard, Christ Church has suffered as well:
*Your attendance is less than half of what it was five years ago.
*The church staff has fallen from nine to three staffers.
*You’ve lost many good people … primarily because you never told them why you terminated their pastor.
*You’ve had three pastors in five years.
Was it worth it?
_______________
So if you had to do it over again:
*Would you fire me abruptly?
*Would you ignore the process Jesus specified in Matthew 18:15-17?
*Would you avoid giving me reasons for my dismissal?
*Would you still keep me from saying goodbye?
*Would you fail to protect my reputation?
If the answer to even one of those questions is “no,” then why don’t you contact me and admit your error?
I promise that I will forgive you. That will benefit the congregation, you as individuals, and me and my family.
It could be a new beginning for everyone.
Many Christians believe that unity trumps everything, including truth.
But I believe the New Testament teaches that truth comes before unity. In fact, I believe that unity is always based upon truth.
With that in mind, I’ve sent this letter via email to former and current church leaders, some of whom will undoubtedly contact you about it.
That’s why I call this an “open letter.”
I’ll let those leaders decide where to go from here.
I’m not about revenge but reconciliation.
How about you?
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