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Archive for the ‘Church Conflict’ Category

This past weekend, while doing some work around the house, I was plagued by some ministry memories I thought I had long forgotten.

But the more I tried to push them down, the more they flooded my soul, and the only way I know to be rid of them is to write them down and share them.

So here goes …

Nearly 30 years ago, I pastored a church in Santa Clara, California … the heart of Silicon Valley, south of the San Francisco Bay.

Early in 1988, my all-time worst antagonist … a man I’ll call Bob … had returned to the church after a year’s absence.  He ended up leading a rebellion against me for two primary reasons: he and his wife didn’t like our change in worship music (which the board unanimously supported) and some of the seniors griped to Bob that I didn’t care about them (if you knew them, you’d understand).

About twenty percent of the congregation ended up following Bob out of our church.

Rather than attend existing churches in the area, those refugees formed their own congregation in a school about a mile from our property … and used our church as their sole mission field.

A pastor who had left his church due to moral failure ended up doing a lot of guest speaking at that new church.

Even though their attendance was meager, Bob contacted the district minister with the stated goal of having his new church admitted both into the district and the denomination.

When I found out about Bob’s intent, I told the district minister, “If you recognize that renegade church, we will pull our church out of the district.”

And I meant it.

It just so happened that the denomination’s annual meetings were being held at the new Santa Clara Convention Center that June … just a few miles from our church … and my wife Kim had volunteered to lead the early childhood program.

I chose to serve with my wife and to help with her program for the upcoming annual meetings.

The festivities opened on a Wednesday night, and the facilities were spectacular.  The early childhood program was located on the second floor, and that’s where I stayed that first night.

But someone quickly brought me some bad news.

Bob was in the lobby of the convention center handing out literature to pastors and delegates inviting them to his new church!

This was a complete breach of protocol.  It just wasn’t done.  The meetings were all about churches as a whole, not any one church in particular.  Nobody went to the annual meetings and publicized their church at the expense of others.

Those who brought me this news also told me that Bob was not only publicizing his church, but taking verbal shots at me … the pastor of the only denominational church in Santa Clara … while I was serving God in a room upstairs.

Later that day, I found our district minister and asked him what he was going to do about Bob’s breach of protocol.

His reply?

“What can I do?  I don’t have the authority to do anything.”

As far as I was concerned, that was the wrong answer.

I spoke with several of my pastoral colleagues, and they were appalled that Bob was passing out literature about his church … and that the district leadership was allowing it to happen.

Finally, a long-time pastor scooped up all of Bob’s literature (he wasn’t in the lobby at the time) … threw it out … came to me … and slapped his hands together as if to say, “That will take care of that.”

I don’t know how Bob reacted when he discovered that his literature had disappeared.  Maybe he blamed me … maybe not.

But that incident is a microcosm of how denominations treat pastors when they’re assaulted by conflict:

First, many denominational leaders secretly hope that certain pastors and churches fail.

Bob was a formidable opponent.  He wanted to turn our church back to the 1940s and 1950s.

I couldn’t reason with him, and neither could anyone on our board.  He was a bully, and he was going to attack me until I resigned.

Several months before, my district minister had even recommended that I quit because of Bob’s attacks.

But I didn’t leave.  I stayed … forcing Bob and his minions to depart instead.

I couldn’t figure out why my district minister wasn’t more supportive … until a pastoral colleague clued me into what was really happening.

My friend told me that district leaders wanted both me and our church to fail so they could take over the property … sell it … and use much of the proceeds to plant new churches.

Most denominational churches insert a clause into their governing documents that states that if the church dissolves, the property reverts to the denomination.

Although our church property sat on less than two acres, land in Silicon Valley at that time sold for one million dollars per acre.

What better way to secure a windfall than to force me out and take over the church?

If you’re skeptical that denominational officials do things like this, let me assure you … they do.

And in my case, I’m positive that’s what was happening.

Second, many denominational leaders claim they lack the ecclesiastical authority to resolve conflicts involving pastors.

This is precisely what my district minister told me: “I don’t have the authority to take any action toward Bob.”

Fine … maybe the DM didn’t have any official authority to deal with him.

Many denominational executives claim that they can’t interfere in the life of a congregation because churches are autonomous … that is, they govern themselves without any outside interference.

But let me tell you … when a district minister wants to interfere in a church situation and get rid of a pastor … he will.

My district minister at that time went back to his previous church, advised the board on how to get rid of their current pastor, and was present when the board demanded the pastor’s resignation.

Not only was it a total breach of ethics, he was also violating that church’s autonomy by interfering … and his influence led to a lawsuit.

In my case, I wanted someone to exercise moral and spiritual authority.

After all, what good is ecclesiastical authority if it doesn’t translate into moral and spiritual decisions?

Thank God, several of my fellow pastors did take action against Bob’s sabotage efforts … and I was grateful for their courage.

But if you’re looking for principled action, look away from the district office … because denominations are far more political than they are spiritual.

Finally, many denominational leaders are more interested in building their denomination than advancing Christ’s kingdom. 

This was certainly true in our district.

I went to Talbot Seminary (now School of Theology), a non-denominational school.  While there, I gravitated toward books written by British scholars like John Stott, J. I. Packer, Michael Green, F. F. Bruce, and D. Martyn Lloyd-Jones.

Those guys were my heroes.

I tried to think broadly, read widely, and view Christ’s kingdom internationally.

But when I started becoming involved with my church’s denomination, I was appalled at how narrow their thinking was.

For example, I served for several years on the district’s education committee.  One day, I asked the chairman if I could invite Pastor Chuck Smith from Calvary Chapel Costa Mesa to speak to the pastors in our district.  (I knew a pastor on that committee who was saved at one of Calvary’s concerts.)

At the time, Calvary Chapel may have been the largest church in the United States, and certainly was among the most influential churches anywhere in the world.

One of my best friends worked at Calvary with Pastor Chuck and I thought it would be great to have someone from outside the denomination talk about leadership.

My friend asked Chuck if he would speak for us, and Chuck said yes, so I went back to the chairman of the committee to deliver the news.

The chairman asked a district official if Chuck could come and speak.  The official said that Chuck couldn’t come because there were plenty of denominational personnel who could speak to the leaders without going outside our own group.

Pretty lame excuse, if you ask me.

That same district official later criticized me for going to Talbot even though choosing a denomination wasn’t even on my radar when I selected a seminary to attend.

A lot of pastors at this point might say, “Okay, this group may identify its denomination with the kingdom of God, and they’re obviously mistaken, but I’ll suck it up, play the game, schmooze the right people, and maybe move up the ladder someday.”

But I can’t do that.

My wife and I have been watching the TV show Blue Bloods on Netflix.  If you haven’t seen it, Tom Selleck plays Frank Reagan, the police commissioner of New York City.  (And if you aren’t aware of this, Reagan’s family openly talks about their Catholic faith and often says grace before eating … a rarity on television.)

When faced with a dilemma, Reagan always wants to do the right thing.  He always chooses principles over politics.  He hates phoniness … meaningless social events… and speaks his mind at all times.

That’s me … and that’s why I resonate with Frank Reagan so well.

But I was never comfortable in my denomination.  I was the wrong ethnicity … went to the wrong seminary … thought outside the box … and could not turn a blind ear to wrongdoing.

Many years ago, that district was holding a meeting one Saturday at my best friend’s church.  I dutifully put on my suit (this was the early 1990s), got in my car, and drove down the expressway toward the church.

About a mile down the road, I thought to myself, “I hate these meetings.  I don’t want to go … so why am I going?”

I turned around … went home … and never went to another one again.

My wife applauded me.  She said, “You always come back from those meetings depressed.”

She was right … and I hate being depressed.

Fast forward 15 years.

In our last church, out of 400 adults, only seven people cared about our church’s affiliation with that denomination.  Only seven.

One night, at a board meeting, a board member asked me what it would take to leave the denomination.

I told him that I didn’t want that to happen on my watch.

My wife later told me, “You made a mistake.  You should have taken the church out.”

She repeated that same sentiment to me this past weekend.

But I didn’t want to do it.  I thought I could just ignore them indefinitely.

When major conflict surfaced in my church in 2009, I discovered that my former district minister – who never once contacted me personally over a five-year period – was integrally involved in getting rid of me … even though he liked to claim, “I can’t interfere in local church conflicts.”

My wife was right … I should have led the church out of the denomination years before.

If I had, maybe I’d still be a pastor today.

 

 

 

 

 

 

 

 

 

 

 

 

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How much do you like to play chess?

One summer, between eighth and ninth grades, I played 97 games of chess with an older friend.  As I recall, I won 49, he won 45, and there were three stalemates.

Since he was in the high school chess club and knew all my tricks, I had to prepare myself for long games, which meant that I had to learn how to set up a defense to protect my key pieces, especially the King and Queen.

In the same way, a church needs to learn how to protect their pastor(s) from attack, and to prepare a long-term defense plan.

In my last article, I mentioned five ways that church leaders can protect their church from the inevitability of internal conflicts.  (You can access that article by clicking on the green link above and to the left of the title.)

Let me share the last five ways with you:

HOW CAN YOU STRENGTHEN THE IMMUNE SYSTEM OF YOUR CHURCH?

Sixth, create a special document that specifies how to handle conflicts with the pastor (Matt. 18:15-17; 1 Tim. 5:19-21).

Most churches lack this document.  If your church decides to create a Conflict Resolution Group, this could be among their first assignments.

It should be biblically-based, conform to labor law, be consistent with the church’s governing documents, and aim to treat the pastor fairly and justly.

If an individual, a leader, or a group in the church makes accusations against a pastor, the governing board should determine the severity of the charges:

*Forgive citations: these are petty, personal issues people have with the pastor (Prov. 19:11; Matt. 23:23-24).  The board should say, “This is such a silly charge that you either need to forgive the pastor, pray for him, or let this go.  We won’t pursue this any more.”  The great majority of accusations against a pastor fall into this “citation” category.

*Confront misdemeanors: this is where the pastor hurt or offended someone personally or where he committed a minor offense while carrying out his ministry (Luke 17:3-4).  The proper way to deal with a minor offense is to speak with the pastor directly about it.

*Investigate felonies: this involves serious charges against the pastor, especially involving heresy, sexual immorality, or criminal behavior (Deut. 19:15-21).

If the pastor is accused of a felony, the board should do an investigation and (a) gather evidence; (b) meet with witnesses; and (c) decide if the charges are legitimate or illegitimate.

If they are illegitimate, the accusers should ask the pastor for forgiveness or leave the church, and the board should insist on this.  If the pastor’s accusers don’t admit they’re wrong, they’ll just create more charges down the road.

If they appear to be legitimate, the board should set up a meeting between the accusers and the pastor.  The pastor must be allowed to face his accusers.

Once this meeting is held, the board must decide the future of the pastor and his accusers in the congregation. Aim for restoration first (Gal. 6:1), removal last.

Seventh, remind leaders that conflict is likely to break out at certain predictable times:

Much of the time in church life, the pastor and staff know that conflict will surface at specific times.  For example:

*When the pastor/leaders are initiating change.  This is because church leaders have taken a long time to study the changes but they haven’t allowed enough time for people to share feedback and adjust to the changes themselves.

*Easter/Christmas seasons.  This is primarily because everyone wants their church to look good on the major Christian holidays and this causes people to become highly anxious.  It’s also because people bring their own personal stress over the holiday to church.

*Budget time.  This is because the annual church budget determines a church’s values and priorities (“Oh no, the youth ministry budget got slashed while the pastor’s slush fund was doubled”) and because people become anxious about the church’s ability to reach their targeted income.

*When changing the worship service.  Despite the fact that the New Testament never mentions even one Sunday morning worship service … and therefore, churches are free in the Lord to plan their own … some people will react negatively and emotionally to any change that they and their friends do not like.

*The addition of a new generation.  How many churches have made specific plans to reach Millennials?  What is your church doing to reach them?  Just think about the changes you’d have to make … and envision the conflict those changes would provoke.

*The addition or removal of staff.  “Why did we hire him?  I don’t like the guy.”  “Why did they let Pastor Brian go?  He was always very nice to me.”  Those statements alone speak volumes as to how churchgoers view staff members.  While I loved adding new staff, I hated letting anybody go because most of the fallout would be directed at me as pastor.

*When the church is shrinking.  This is because people don’t want to invest their time, energy, and money in a sinking ship … and because some will pin the blame for decline on one person: the lead pastor.

*When the church is growing.  This may sound surprising, but many pastors are ousted because they were too successful.  Many churchgoers … especially long-time leaders … would rather be large fish in a small pond than smaller fish in a larger pond.  And when they discover that some of their power is to be shared or taken away by new people, they often rebel.

Eight, practice openness about official church matters while maintaining confidentiality concerning the issues in people’s lives (1 Cor. 1:10-17; 3:1-9; 6:12-19).

During a major conflict, church leaders usually stay tight-lipped and say little or nothing to churchgoers about what’s happening.

But I believe that leaders should share as much as they can, not as little as possible, because as the saying goes, you are as sick as your secrets.

*Your church should have at least one congregational/business meeting annually.  The purpose of this meeting is for the church to vote on new board members and next year’s budget.

*Your congregation should also schedule periodic informational meetings (like a town hall meeting) where the pastor and church leaders can provide updates and receive feedback without the pressure of any voting.  Two meetings a year sounds reasonable.

*The pastor, staff, and board should be transparent with church members about everything that involves the church as an institution: attendance, weekly giving, the budget, and policies. Membership has its privileges.

*Everyone in the church should know how to contact the key leaders.  Their pictures should be on a wall someplace, and their email addresses should be published.

*The church board should report to the congregation in some fashion as often as the lead pastor has to report to the board.  You can’t have an accountable pastor and an unaccountable board.  It’s a scenario for disaster.

I learned this adage for church leaders from Dr. Archibald Hart: “We don’t have secrets, we do keep confidences.”

Ninth, practice periodic “conflict drills.”

My wife and I run a preschool in our home, and once a month, we have to do a fire drill.  (In fact, we just did one within the past hour!)  When the alarm sounds, the children must exit through the front door … even if they have one shoe on and one shoe off … and walk to the fire hydrant along the rim of our cul-de-sac as a meeting place.

In the same way, a pastor and a governing board should run one or two “conflict drills” every year … unannounced … so both parties can evaluate how they handle conflict.

Here’s an example:

*A board member hears that several church leaders are openly complaining about the pastor.

*The board member contacts the complainer and says: “If you are upset about policy matters, please speak with anyone who made the policy (usually board members). If you are upset with the pastor personally, please speak with him directly, pray for him, or let it go.  Otherwise, we’re not going to entertain your complaints.”

*The board determines the severity of the complaint (citation, misdemeanor, felony) and acts accordingly.

*Consult with the Conflict Resolution Group and make sure that the ten principles and the governing documents are followed.

*The pastor must be allowed to face his accusers.

*The pastor/board contacts (a) a church consultant; (b) a conflict manager; (c) a Christian mediator; (d) a denominational executive for counsel.

*The board makes a decision and announces it to the appropriate parties.

Create your own steps if you’d prefer, but I believe that periodic conflict drills can be a lifesaver for a congregation.

Tenth, implement these five biblical principles for preventing church conflict:

*Talk directly to those you’re upset with rather than telling others about them (Prov. 11:13; 16:28; 18:8; 20:19; 1 Tim. 3:11; 5:13; James 4:11-12; 3 John 9-10).

*Share your frustrations with the appropriate spiritual leader rather than complaining indiscriminately (Num. 14:1-4; Luke 15:1-2; Phil. 2:14; Jude 16).

*Refuse to allow people to drag you into a dispute between two parties (called “triangulation”) (Luke12:13-14; 22:1-6).

*Deal with offenses as they arise rather than collecting them and dumping them on someone (called “gunnysacking”) all at once (Matt. 18:15; 1 Cor. 13:5; Eph. 4:26-27).

*Report those who attack and conspire against church leaders (Rom. 16:17; Titus 3:10-11).

Since implementing any or all of these ten immune system strengtheners is a lot of work, a pastor would be well-served to implement one or two of them every year.

If the pastor doesn’t initiate ideas like these, when a major conflict surfaces – especially if the pastor is attacked – the law of the jungle is likely to take effect.

Depending upon the level of emotion involved, people may choose sides … define enemies … ignore Scripture … and do anything and everything to remove their pastor from office.

In the process, the church will be destroyed for the foreseeable future, and can only survive intact if there’s a resurrection years later.  Not pretty.

Which of my suggestions resonate with you?

 

 

 

 

 

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I recently conducted a workshop at the Christian Leadership Training Association Convention in Pasadena, California, on the topic, “Strengthening Your Church’s Immune System.”

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The goal of my workshop was to present ten practical ideas designed to prevent most conflicts in Christian churches.

A severe conflict can damage a church, its leaders, and its people for years.  The trauma of a major conflict wreaks havoc with personal relationships, church budgets, pastoral careers, and spiritual lives.

So long before a church experiences serious conflict, the pastor and church leaders should discern, model, teach, and implement healthy, biblical behaviors for resolving differences.

And the best way to manage and resolve conflicts in churches is to prevent them before they escalate.

For a church to grow today, a pastor must initiate change … which involves taking risks … which provokes anxiety in some people … which leads to complaining … which usually focuses on the pastor … which can lead to antagonism, plots, secret meetings, accusations, demands, threats, church splits, forced resignations, and ultimately, a decimated congregation.

I believe that pastors must implement these strategies over time to protect their churches form internal attacks – as well as the pastoral position – or a major conflict can wipe out a congregation for years.

HOW CAN YOU STRENGTHEN THE IMMUNE SYSTEM OF YOUR CHURCH?

First, identify and communicate why your church exists and where it is going.

Many of the conflicts I experienced in my first ten years of pastoral ministry were related to our church’s direction … or lack thereof.  I had a mental picture of where I wanted those churches to go but I didn’t articulate it clearly and concisely, and consequently, major conflict resulted on two occasions.

Your mission is your church’s overarching purpose, the reason you exist.

Your vision is your church’s preferred future by a certain date; the direction you’re going.

Let me share four thoughts about mission and vision – and I have done what I’m suggesting:

*Utilize a bottom-up approach.  Let the people of your congregation have input into the creation of your mission and vision statements.  Avoid using a top-down approach where the pastor rams through his ideas without congregational buy-in.

Start by asking your congregation four open-ended questions on a handout, such as:

  1. What do you like about our church?
  2. What are our strengths as a congregation?
  3. Where can we improve?
  4. What should our church look like in five years?

Reserve 10-15 minutes during a worship service to do this.  Let people write whatever they want.  Ask them to turn in their surveys anonymously.

Then choose a mission/vision team to compile the responses.  Ask the team to meet, maybe on a Saturday morning.  Share the responses.  Look for patterns.  Create draft statements.

Let the pastor refine the language.  Send the statements back to the mission/vision team for further input.  When the process is complete, the board should officially approve the statements.

*Create compelling statements.  Make them shorter rather than longer.  The trend today is to have mission statements that are ten words or less so they can be remembered.

“Loving Jesus and others” is boring and vague.  “To transform our families and communities for Jesus” is exciting and unifying.  Make them simple but somewhat edgy.

*Announce the statements to the church in final form. Post them everywhere: your lobby, website, bulletin, classrooms.  The pastor must refer to them often … at least once a month.

*Every consequent decision will flow from your mission/vision statements which may relieve as many as 90% of your church’s “problems.”  Those who don’t like the direction – because they wanted to turn your church into Lakewood West or Saddleback North – will be forced to get with the program or leave the church.

Yes, some churches grow without those statements, and some churches that have mission/vision statements never go anywhere.  But people want to know, “What’s the plan?”  Growth is intentional, not accidental.  Without a clear direction, your church will drift.

Second, choose only leaders (pastor/staff/board) who follow and embody Scripture (1 Tim. 3:1-7; Titus 1:5-9).

It’s well-known in evangelical circles that church leaders should be biblically-qualified according to Paul’s lists in the Pastoral Epistles.  But selecting leaders of high character doesn’t prevent a church from experiencing a horrific conflict.  I know all too well.

*It is crucial that every leader embrace the church’s mission and vision statements.  My failure to nail this down was a primary factor in why major conflict surfaced in my last ministry.  I assumed that board members were with me without ever asking them directly.  Board members can smile when their pastor is present and stab him in the back when he’s absent.

*It is essential that prospective leaders are interviewed (maybe by the pastor and board chairman) and that after they take office, receive training (at least quarterly) and undergo periodic evaluations.  (Either every major leader should be evaluated or nobody should be evaluated.)

*The pastor should check with the financial secretary and make sure that any prospective board members are regular, generous givers to the ministry.  The pastor can do this by asking the person who knows the givers and their amounts, “Just let me know if this person is a stingy giver … an average giver … or a generous giver.”  Believe me, you don’t want any stingy givers on your board because they will tend to shoot down budget increases and special projects because they won’t want to give themselves.  You only want regular givers handling church finances.

*It is better to have nobody than the wrong person in leadership.  Why?  Because it can take a long time to get rid of the wrong person … and there is a price to be paid for doing that.

*It is better to have just a few qualified leaders than any non-qualified leaders.  If the church’s governing documents state that you need to have a minimum of seven board members, but you can only find four that are qualified, just go with four.  If you don’t, the other three “fill-ins” will kill you.

Third, ask your leaders to study and summarize the biblical principles for conflict resolution.

I believe that the lead pastor in a church must take the initiative to prevent major conflicts from surfacing.  One way to do that is to hold regular meetings involving every key leader in your church: staff members, board members, ministry team/committee leaders, small group leaders … and to broaden the ownership base by making the group larger rather than smaller.

The meetings can be held monthly or quarterly … maybe after the last service on Sunday morning, which means you’ll have to provide lunch … but it’s essential that they be held.

This article I wrote several weeks ago describes the process of formulating these principles:

Preventing a Major Conflict in Your Church

The aim of such a process is to create a one-page document stating Ten Principles for Resolving Conflict at _________ Church that should be posted in many rooms all over the church.  (Just try and envision the rooms where conflict surfaces, like the church office, the associate pastor’s office, the board room, the kitchen … you get the idea.)

Fourth, create a Conflict Resolution Group inside your church of at least three strong, wise, and healthy individuals.

The reason I advocate a CRG is because when a pastor is attacked, there are usually some board members and/or staff members who are involved in trying to oust the pastor.

And when this happens, they almost always use shortcuts to expedite his departure.

They ignore Scripture … the church’s governing documents … labor law … and common decency because they have their eye on one goal: the pastor’s speedy exit … and they are anxious until “the deed is done.”

*The CRG’s job is to make sure biblical principles and processes are followed whenever a conflict surfaces, not to determine an outcome.  They make sure that the pastor is treated justly and fairly at all times.  They watch over the entire congregation, but engage in special surveillance over the board and staff.

*CRG members should be voted on by the congregation, making them accountable to the whole church.  If the board appoints the CRG, it can just disband the group should the board plan to take action to force out the pastor.  But if the CRG reports to the congregation, the board and staff may think twice about railroading the pastor unfairly.

*Terms should be for 1-3 years.  Consider especially former board members … retired pastors … and people who work in human resources.

*Make provision for them to receive training, such as that offered by Peacemaker Ministries in Colorado Springs.  Their website is http://peacemaker.net

Realize that Peacemaker University at its lower levels centers upon how to resolve conflicts between two individuals.  I have taken their course on coaching people to resolve conflicts.

*The penalty for violating the CRG’s directives is church discipline and possible expulsion.  For example, there might be a statement in the church’s governing documents that if the CRG rules that the board didn’t use the approved process for dealing with the pastor, the board could be suspended or must resign en masse.  The CRG cannot function effectively unless they can recommend discipline to the congregation.

Fifth, update your church’s governing documents (constitution/bylaws) every five years.

As churches change, their governing documents should keep pace.  While I believe that church constitutions and bylaws should be slaves, not masters, whenever a conflict breaks out, the leaders and congregation must abide by the latest version.

*Insure that your governing documents align with your ten principles for resolving conflict. (Covered under the third step above.)

*Make sure you specify the pathway to remove the pastor from office and to remove troublesome board members and staff members as well.

*If a major conflict ever breaks out, some people will become so reactive that they will resort to “the law of the jungle” to win.  If your governing documents are clear, they may think twice.

*If your church is ever sued, and a judge takes the case, the judge will decide for the party that most closely followed the governing documents.

I know this seems like a lot of work, but it can be implemented over time.

In fact, let me go further: if a pastor plans on making changes in his congregation, he should implement as many of these strategies as possible first.

The best time to prepare for war is during a time of peace.

I’ll share the remaining five ways to strengthen your church’s immune system next time.

 

 

 

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Several years ago, I preached a sermon on the topic “Resolving Conflict Biblically” at a church several communities away.

When I was done speaking, a woman in her mid-80s – who had attended a prominent California church for most of her life – told me, “I have never heard a sermon on the subject of conflict in my entire life.”

Now maybe she was ill or away on the Sundays that her pastor spoke about conflict, or maybe all his sermons fused together in her mind.

But I happen to know that her former pastor – one of America’s best-known Bible teachers – experienced a major conflict in his church before he eventually resigned.

The best churches experience major conflicts.  In fact, I still agree with this adage that I heard years ago: “Small churches have small problems, while big churches have big problems.”

Regardless of your church’s size, it’s almost certain that your congregation will experience a severe conflict within the next ten years … and about a 40 percent chance that you’ll suffer through a major conflict within the next five … unless your church is ready when that conflict strikes.

But sadly, most churches aren’t ready for a major conflict.

Maybe they’re in denial, thinking, “We’re such a nice group of Christians that nothing horrendous could happen here.”

Or they’re thinking, “Our constitution and bylaws specify what to do if conflict breaks out, so we’re adequately prepared.”

Or they’re thinking, “Our leaders are such godly individuals, they will handle any conflict expertly” … not realizing that church leaders are often the source of major conflicts.

There isn’t a lot written on how to prevent major conflicts in church life.

That’s why I’m doing a workshop for Christian leaders next week called “Strengthening Your Church’s Immune System.”  I’ll be talking about ten ways that a church’s leaders can prepare for and prevent major conflict from even happening in their congregation.

Let me share with you one of the ten steps I’ll be presenting next week … and it takes a bit of work.

I believe that the lead pastor in a church must take the initiative to prevent major conflicts from surfacing.  He should allow people to share feedback and even disagree about matters without, at the same time, letting them start a bloodbath.

One way to do that is to hold regular meetings involving every key leader in your church: staff members, board members, ministry team/committee leaders, small group leaders … and to find reasons to make the group larger rather than smaller.

So if feasible, I’d invite their spouses as well.

The meetings can be held monthly or quarterly … maybe after the last service on Sunday morning, which means you’ll have to provide lunch … but it’s essential that they be held.

During one of those meetings, here’s what I would do if I were the pastor:

First, I would prepare a 3-4 page document for each person listing every New Testament reference – word for word – on church conflict. 

Maybe throw in some verses from Proverbs on the tongue as well.

Don’t ask people to look the verses up in their Bibles.  It takes too long … people have different versions … and you want all the relevant verses gathered in one place.

So the pastor should do the work for them.  Write out Matthew 18:15-17 … 1 Corinthians 6:1-8 … Titus 3:10-11 … 3 John 9-10 … in chronological order.

Second, I would ask the leaders to divide into groups without their spouses. 

The fewer people in each group, the more each person will have to interact with Scripture themselves … and that’s what you want.  Aim for five people per group.

I would have at least as many groups as there are pages.  For example, if you hand out five pages of verses, make sure you have at least five groups.

If you have 50 leaders present, then make ten groups with five individuals in each group.

Third, I would ask each group to appoint a leader … and for group leaders to ask for volunteers to read the verses.

My last few years as a pastor, I always asked for people to volunteer as readers.  Some people can’t read very well, and others become anxious when asked to do something in a group.  You want people to feel comfortable going through this exercise.

Fourth, after the verses have been read, ask each group to summarize the verses on their page in five principles. 

This should take 15-20 minutes per group.

Then starting with page 1, ask each leader to appoint a spokesperson to present their five principles to the entire group.

Fifth, the pastor should ask someone ahead of time to record each principle word for word on newsprint and hang each sheet on the wall. 

This isn’t busy work … it’s documentation.  In fact, the pastor should store the newsprint somewhere safe in case someone ever challenges the wording of the principles.

Sixth, after all the reports, the pastor should ask the entire group questions like:

*Can we summarize the teaching of Scripture concerning conflict resolution in one sentence?

*Which verses that you studied stand out to you?

*How well do you personally carry out these principles in your own life?

*Why do we have such a hard time dealing with conflict?

*How realistically can we follow the teaching in these verses in 2016?

*How well does our church follow Scripture when it comes to conflict resolution?

Seventh, after that discussion, the pastor should do two things:

*Ask someone to collect all the newsprint sheets and give them to the pastor directly.  The pastor should consider reproducing everything written down word for word on the church website.  This not only shows the leaders that their words are taken seriously, this also shows the congregation that the church takes Scripture seriously when it comes to conflict.

*Then reserve time on the agenda of the next board meeting – or call a special Saturday board meeting – and ask the governing board as well as members of the church staff to summarize the biblical teaching on conflict resolution in ten principles.

(The board and staff should do this because they are ultimately the guardians of both the congregation and the pastor … and because they are sometimes the sources of potential trouble themselves.)

When that’s complete … maybe at the next board meeting … three more things need to happen:

Eighth, the pastor makes sure that those ten principles for resolving conflict are posted in key places all over the church.

This includes the rooms where staff meetings, board meetings, finance team meetings and other key meetings are held.

Ninth, the pastor then schedules a brief series – maybe two sermons – on those ten principles, letting the congregation know, “This is how we handle conflict around here.”

And every year – possibly before the annual meeting – the pastor should preach another brief series on biblical conflict resolution.  Call it internal insurance.

Finally, the pastor schedules time every six months to review the principles with the staff, the board, and the key leaders. 

This doesn’t have to take long, but it has to be done.

Some people might say, “But Jim, if a severe conflict does break out, some people will become so emotional that they will ignore those principles, so aren’t these principles really worthless?”

No, they aren’t worthless.  God gave those principles to us, and He never gives His people anything that isn’t of value!

But even if some people become irrational during conflict, there are others in the congregation who will view matters in a more biblical and rational fashion, and you want the more logical people to deal with the more emotional ones.

Let me give you an example of how these principles can help once they’re posted:

Imagine that you’re in the church library after a Sunday service, and a woman saddles up to you and says, “Listen, a few of us are meeting for lunch today to discuss the latest changes that the pastor is trying to impose on our church.  If you want to join us, we’re meeting at Olive Garden at 1:00 pm.”

Instead of answering her directly, you take her by the hand, waltz her over to the north wall, show her the list of ten principles for resolving conflict biblically, and say to her, “Look at principle number seven.  It says, “If you are upset about a policy, please speak directly with any member of the church board.  [They set policy along with the pastor.]  And if you are upset with the pastor personally, please speak directly with him.”

You then ask this person, “Are you upset with a policy?  Then you need to speak directly with a board member … maybe the one you know the best.  But if you’re upset with the pastor personally, you need to speak with him directly.  Which is it?”

If the person says, “I’m upset with the policy,” then ask the person, “Which board member will you speak with about this issue?”

If the person says, “I’m upset with the pastor,” then ask them, “When will you be speaking with the pastor about this issue?”

If the person says, “Forget it.  I thought you were a friend, but you aren’t,” I’d say to them, “These ten principles summarize how we handle conflict around here.  If you don’t comply, I will report you to the pastor and the church board and tell them what you’re planning to do.  It’s your call.”

The beauty of this approach is that these principles:

*are based on Scripture.

*have been devised by all the key leaders in the church.

*have been ratified by the governing board and staff.

*have been presented to the church through the pulpit.

*have been posted all over the church facility.

*can then be enforced by all of God’s people.

If you follow this plan, I can’t guarantee that you’ll never experience a major conflict in your church.

After all, when some people are intent on committing murder, they can be hard to stop.

But I can guarantee that if you do this, the plotters will know that they’re violating Scripture and the culture of their church … and that will take all the fun out of plots against the pastor … secret meetings … and playing politics.

If you can manage major conflict in your church, that might allow your church to do what Jesus called it to do:

Fulfill His Great Commission in your community.

 

 

 

 

 

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While watching television this morning, I saw a commercial I’ve seen scores of time before.

It was an ad for Wounded Warriors Project, including photos of American military veterans who have been severely injured during combat and are struggling to lead normal lives.

With the concerned face and deep voice of country singer Trace Adkins inviting viewers to support WWP financially, I’m sure these commercials are providing tens of thousands of dollars in revenue to help our vets in need … which is really wonderful.

But did you know there are thousands of former and current pastors who might also be termed Wounded Warriors?

Many of you do know … some of you may not.

I mention this because last week, I posted an article called “19 Things I’d Rather Do Than Attend a Church Board Meeting.”  Although several Christian leaders told me they resonated with what I’d written … including a seminary professor and well-known author … one person … whom I do not know … left this comment:

Articles on congregational and pastoral leadership written in bitterness following a painful dismissal are not particularly insightful or productive.  This one is no exception.”

(My policy is to let comments stand, even when they’re negative.  I don’t edit them, and only a handful of times have I chosen not to approve comments because I felt they made the writer look bad.)

Let me make several observations about this comment – which is atypical of the ones I normally receive – which will give me the opportunity to make some clarifications about my writing ministry:

*I tried to write an article that contrasted my previous calling as a pastor with my current job, which is serving with my wife caring for children in our home … and I made the point that at this point in my life, I prefer what I’m doing right now.

*As those who know me or my previous church situation knows, I wasn’t dismissed as pastor.  I chose to resign because my wife was attacked as a way of forcing me to quit … an entirely different dynamic than usually occurs.  That may be a “forced resignation,” but it wasn’t a “painful dismissal.”

*Even though I wrote a book about that 50-day conflict … and even though I refer to it on occasion in my blog … I usually write as if people are coming to my blog for the first time.  This means that I sometimes will repeat myself … and risk boring my faithful readers … but I want my readers – especially pastors and their wives who have gone through a forced termination – to know that I understand what they are going through and that I feel their pain.

*I’m not bitter about what happened.  I accepted my destiny long ago.  I have no desire to hurt any of my detractors for what they did … I forgave them years before … nor to harm my former church in any way.  But I am wounded, and always will be.  How could I not be?  My career in church ministry ended after 36 years!  But I’m just one of thousands of God’s servants who have suffered similar mistreatment – like David, Isaiah, Jeremiah, Daniel, Paul, and Jesus – and were changed by the experience.

*The list of “19 Things” was tongue-in-cheek and presented in an ironic manner.  My sermon prep teacher warned our class years ago not to use irony when we preach because many people don’t get it.  It’s still true … but I still enjoy using it … even though I risk being misunderstood.  Maybe I could have written that article better.

*My main takeaway from this comment was, “I don’t want to hear anything about the dismissal of a pastor from a congregation or the way he feels afterward.  If I hear anything … regardless of the person’s experiences or motives … I will label it sour grapes.”

It’s this last observation that I’d like to address for a few moments.

When I started my blog in December 2010, and when my book Church Coup was published in March 2013, I made a conscious decision: to be willing to share in detail an attempt by a few people from my former congregation to force me out of my pastoral position.  I also chose to share how I felt about it at the time … and to try and make a dent in the epidemic of forced terminations in Christian churches today.  (I’d like to think that I’ve succeeded somewhat based on the thousands of views I’ve received for my article “If You Must Terminate a Pastor” as well as the number of pastors, board members, staff members, and laymen I’ve counseled over the past few years.)

I didn’t share everything that happened … it would have made the book much longer … and I intentionally left out parts that might make some individuals look bad.  In fact, I spent six hours with an attorney reviewing the book’s contents so that I was telling my story accurately rather than wreaking revenge.

I knew that the book would never be a Christian bestseller, although I’ve sold more copies than I thought I would.

I assumed that some Christian leaders would severely criticize me for revealing information that normally stays hidden inside a congregation, although I masked the church’s name … the city where it’s located … and the real names of those who wished me harm.  However, while I’m ignorant of what has been said about my book in private, few leaders have criticized me to my face, and many have thanked me for writing and getting the issue out into the open.

I shared how I felt about the conflict because I’m not a programmed robot; I’m a real person with real feelings.  A Christian counselor told me, “If you want to help others, don’t ever forget how you felt when you were going through your conflict.”  Some Christians are uncomfortable reading about how a pastor feels after a forced exit … and someday I’ll speculate on why that is … but I will continue to inject emotion into my writing because it takes too much effort to suppress it.

Some Christian leaders view forced terminations both cynically and politically.  Their attitude is, “You were pressured to resign.  You lost, your opponents won.  That’s just the way it goes.  Shut up about it now.”  I am troubled by that attitude because it guarantees that forced terminations – along with all the damage they cause – will continue unabated in Christian churches … although I certainly don’t want to bleed all over the place whenever I write!

The Christian community as a whole does not want to hear about pastoral termination or to hear from its victims.  We’d rather banish such pastors … call them “losers” … and tape their mouths shut.

Many years ago, a prominent Christian psychiatrist – who had counseled hundreds of pastors who had experienced a forced exit, along with their wives – wanted to write a book about the subject.  He pitched it to a major Christian publisher … and they turned him down.  The assumption was, “Who wants to read about pastors who have been terminated?”

The Christian community wants to keep this issue buried because (a) it’s poor marketing for the Christian faith; (b) it exposes glaring weaknesses in congregational life; (c) it reveals hatred and bitterness among church leaders; and (d) it negates the power of the gospel to reconcile relationships.

But don’t Christians believe in redemption … even for ex-pastors?

Can’t we learn something significant from the stories of those who have been forced out unjustly?

Why would we want to silence such pastors?

What are we as Christians afraid of?

Wouldn’t the wider Christian community benefit from an honest discussion of this issue?

Because when a forced termination is handled poorly … and they usually are … forces are unleashed in a church that people can’t control … and those forces damage lots of people … as well as their church’s future.

This is the 491st blog post I’ve written.  On occasion, I’ve written about baseball … music … travel … even cemeteries! … and I’ll do more of that in the future.

But I know why people come to my blog in the first place: because I deal with the topic of pastoral termination … in all its many ramifications … and in an authentic and thorough fashion.

When I was in the Doctor of Ministry program at Fuller Seminary, my focus was on church conflict.  My editor couldn’t believe the examples I used in my dissertation because she wasn’t aware of what goes on in Christian churches behind closed doors.

But God has called me to this ministry, and I will continue to speak up … and speak out … as long as He gives me breath.

Thank you for reading!

 

 

 

 

 

 

 

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I once served as the pastor of a church where the board chairman made a colossal mistake … and I didn’t know what to do about it.

The elders had hired a contracting team to renovate a warehouse we rented into a contemporary worship center.  The contractors we hired lacked a sense of urgency and weren’t making much progress.  Worst of all, when the contractors billed us, we paid them immediately … but they were diverting funds to other projects without paying their sub-contractors.

Concerned that we might be getting ripped off, I recommended to the elders that we consult with an attorney, who told us in no uncertain terms not to pay the contractors any more money until we received lien releases from all the sub-contractors.

One Friday afternoon, the contracting team met with the board chairman (I’ll call him Ben), another elder, and our associate pastor in my office.  (I wasn’t present.)  The contractors said that if we didn’t pay them even more money, they’d pull their people off the job.

Ben took out the church checkbook – he also served as leader of the finance team – and wrote the contractors a large check.  He wanted to keep the project moving along.  The associate pastor warned him not to do it … but Ben did it anyway.

When I was informed later that evening of what had taken place, I was justifiably angry.  Not only had Ben acted against the advice of our attorney, he had also paid the contractors in direct violation of the will of the other elders.

What in the world was I going to do?

Since I accounted directly to the elders … and since Ben was the chairman … in a very real sense, he was my boss.  How could I confront him – of all people – with wrongdoing?

After a terrible night, I arose that Saturday morning and drove to the warehouse.  There was a small room upstairs where some men held a half-hour prayer meeting early every Saturday.

Ben – who met me for prayer on Saturdays – was the only person to join me that day.

And he felt just terrible.

He told me softly but emphatically – with his head hanging down: “I blew it.”

I don’t recall what either one of us said after that, but as pastor, I had to discern how to handle Ben’s mistake.

I don’t remember how many Christian leaders I spoke with about Ben’s action, but I do recall talking to two in particular … and one gave me counsel that I’ve always appreciated.

This leader … who had known Ben for several decades but was now serving at another church … told me that I needed to put Ben’s blunder in the context of his total life and ministry.

This leader told me: “Ben has served the Lord faithfully as a layman ever since I’ve known him.  He has done it all joyfully and yet has never been paid a nickel.  His track record does not indicate that he’s made similar mistakes in the past, so please take his entire life and ministry into account as you make your decision.”

I finally decided that Ben could remain as chairman of the elders, but that he would have to step down as finance team leader.  (I never wanted him to hold two such positions – it concentrates too much power in one person’s hands – so it was an arrangement that I welcomed.)

I called Ben into my office and shared with him my decision.  He completely understood my reasoning and didn’t fight me.  He resigned as finance leader immediately.

I don’t think we ever discussed it again.

Years later, I left that church and moved hundreds of miles away.  I didn’t think I’d ever see Ben again.

But a few years ago, he and his wife were driving across the country, and the other elder I mentioned above invited me to lunch with Ben.  We had a great time.

Ben died several years ago, and although I wasn’t able to attend his memorial service, I wrote his wife a letter.  Although I can’t find the letter on my computer, I know that I didn’t mention his mistake more than two decades before.

In the context of his entire life, it simply didn’t matter.

We live in a culture that exhibits zero tolerance toward the mistakes of public persons.  Say or do the wrong thing in someone’s eyes, and they’ll mention it on Twitter … slam you in a blog … or denounce you in a press conference.

I fear that much of that spirit has leaked into our local churches.

There is great pressure on pastors to be perfect.  It’s a pressure that I felt every day during my 36 years in church ministry.

And it’s an impossible standard to meet.

In fact, it’s one of the reasons why I’m glad that I’m not a pastor anymore.

Because when a pastor misspeaks from the pulpit … or makes a less than stellar decision about a staff member … or doesn’t show up for a large social event … there are always people ready to pounce on him and denounce him.

But I maintain that we should view pastors – and all Christian leaders – through more charitable lenses.

Yes, pastors who are guilty of clear-cut heresy, sexual immorality, or criminal behavior need to be confronted – and fired.

But most of the time when a pastor makes a mistake, it doesn’t approach the gravity of these offenses … and yet there will always be someone who magnifies a mistake and concludes, “Let’s just fire the guy.”

In Ben’s case, his life and ministry were not defined by a single mistake.

Ben loved his wife and spoke highly of her.  He spent a bundle when his daughter got married.  When his father died, he invited his mother to live in his home.

I can still see him reading Scripture before board meetings … inviting the board to pray in the four corners of the warehouse before we starting using it … and reminding me all the time, “God is in control.”

And when I was attacked by a group in the church, he always supported me and encouraged me.

Because Ben didn’t define me by my mistakes, it made it easier for me not to define him that way as well.

So yes, I remember his mistake … but that’s not how I define him … and I’m sure that’s not how God defines him, either.

I think Satan wants us to focus on the flaws in God’s leaders so that we turn from them as examples.

Should we turn away from Abraham because he lied about Sarah being his sister?

Should we turn away from Moses because he angrily struck the rock in front of Israel?

Should we turn away from Elijah because he ran away in fear from Jezebel?

Should we turn away from half the Psalms because David impregnated Bathsheba and murdered her husband?

Should we turn away from most of the Book of Proverbs because Solomon had too many wives and concubines?

Should we turn away from Paul because he called the high priest “you whitewashed wall?”

Should we turn away from Timothy because he was shy and timid and often afraid?

Or should we factor in their flaws and mistakes but view their lives and ministries as a whole?

Yes, I know there’s more to be said on this subject … much more.

But for now, I want to encourage you to define the people in your life … including your pastors … not by their mistakes, but by their entire lives.

Isn’t that the way we want God to view us?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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“Tell me your story.”

Whenever a pastor under attack contacts me – whether he wants a listening ear, an analysis of his current situation, or some counsel – I encourage him to let me know what he’s going through.

Even though I’ve heard scores of such stories – and have my own to tell – I always learn something that allows me to help someone else down the road.

Years ago, Chris Creech – author of the recent book Toxic Church – heard similar stories from pastors, but he didn’t necessarily want to hear them.

Creech was a new missionary, trying to meet with pastors in hopes that the pastor would persuade church leaders to financially support his plan to teach at a seminary in Singapore.  He had also been a pastor and a church planter for nearly 30 years.

Creech opens his book and all the information below is taken from its first chapter – by recounting a time when he met with a pastor named Bill and his wife Pat to ask for financial support … but the pastor needed emotional support from Creech instead.  Why?

Two elders had just met with that pastor and accused him of saying something that he had never said.  Creech recounts:

“They then asked Bill to offer his resignation.  They promised that if he refused to resign, they would make certain that he was fired.  They refused to listen to Bill’s explanations.  They had determined that Pastor Bill had to go!”

Creech continues:

“Bill was absolutely shocked.  The church was growing.  They had just completed a major building project.  The treasury was doing quite well.  They were even considering a new missionary (me).  How could they ask for his resignation on the basis of charges from nameless individuals and an attack from a person whose words were completely fraudulent?”

Creech then shares the dilemma that the pastor and his wife had:

“Should they fight the charges?  Would anyone believe them?  Would anyone care?  What would happen to Bill’s career if he left suddenly without a plausible explanation?  What church would consider him if he left without a place to go?  What would happen if they stayed to fight the charges and then were forced to leave?  Was there anyone who could help them with the struggle that was before them?”

After leaving the pastor and driving away, Creech was disturbed but wasn’t sure why.  Then it came to him:

“I was troubled because Pastor Bill’s experiences mirrored my own when I was serving a troubled church.  I too had been wounded, and I still felt the pain of being attacked.  When I listened to the lament of my new friends, Bill and Pat, I was reliving the horror that had been a part of my life.”

As Creech continued to meet with pastors and seek financial support, his experience with Bill and Pat was repeated “over a dozen times.”

*One pastor said a member of his church had died because of the attacks against him.

*Another pastor’s child committed suicide after a church member waged “a relentless war against him and his family.”

*Pastors endured serious physical ailments related to their attacks.

*Pastors had been falsely accused of “adultery, doctrinal impurity, or some other ethical or moral misconduct.”

*Staff members often colluded with the pastor’s primary accuser.

One Sunday morning, Creech was preaching, and during the early part of the service “the sanctuary had emptied of many members of the congregation, including the pastor … after the worship, the pastor told me that he had been meeting with the church’s board during the worship service.  He had been fired …”

Can you believe that?  He was fired during the worship service!

And then Creech writes:

“We have now been on the mission field for many years.  All of the struggling pastors I met during our support raising days have been forced to leave their churches with the exception of two.  These two are surviving, but barely…. Three of our supporting churches have closed their doors since we began our ministry in Southeast Asia.  Struggles between pastors and churches were a significant part of the closing of two of these churches.”

Creech’s book – and I’m not done reading it yet, but I highly recommend it so far – dramatizes what is clearly becoming a serious problem in many of our churches.

Let me make four observations based on what I’ve shared from Creech’s book:

First, the problem of pastoral termination is too widespread to be completely the fault of pastors.

Yes, a few pastors are arrogant and narcissistic … a few others are controlling and manipulative … and a few more are just plain incompetent.

But there can’t be that many bad pastors in Christian churches.

Pastors are chosen by God … trained by seminaries … ordained by churches … and called to congregations.  They are highly specialized professionals.

The root cause lies elsewhere.

Second, various church leaders – especially members of the official board – are acting independently of boards in other congregations.

I’m not aware of any blogs, newsletters, or books that encourage church boards on how to push out their pastors.  In other words, this phenomenon is not organized … on earth, anyway.

I see two issues at work when pastors are terminated:

*The church board is unable to think biblically, rationally, and creatively when someone – often another board member, staff member, or key church leader – makes a serious accusation against the pastor.

Board members don’t ask themselves, “What process does the Bible prescribe in this situation?”  They don’t ask, “Why don’t we individually think and pray about this accusation before we take action?”  They don’t ask, “If this accusation turns out to be true, how can we deal with the pastor without pressing for his resignation first?”

Instead, someone blurts out, “I think the pastor needs to go” … another board member chimes in, “I agree!” … and the flame becomes a firestorm.

*The enemy slips into the inner circle of the church undetected.

And he uses the same entry point nearly every time: a church leader who is angry with the pastor over a personal and perceived injustice.

Paul says in Ephesians 4:26-27 that when we let the sun go down on our anger – when we let it fester and grow into bitterness – we give the devil a foothold into our lives and churches.

Just once, when a board member complains about his pastor, I’d love to hear another board member tell him, “It sounds like you have something personal against the pastor.  Why don’t you meet with him and work it out?”

Just once.

Third, church leaders move to power too quickly when love would be far more effective.

When Chris Creech told the story of Pastor Bill’s meeting with the two elders, the elders never tried to use love as a methodology.

Love would have said to Pastor Bill, “We’ve just heard someone make a serious accusation against you.  We’d like to set up a meeting between the two of you.  Our prayer is that this issue can be resolved quickly and peacefully and that you can continue to enjoy a productive ministry here.”

Instead, power said, “We don’t care if this accusation against you is true or not.  In fact, it’s such a serious charge that as far as we’re concerned, you’re through around here!  Pack your bags, pastor, or we’ll pack them for you!”

When the pastor finally resigns, the average churchgoer will hear, “The pastor said something so offensive to someone that he was forced to quit.”

But the reality is that those two elders – possibly without the knowledge of the others – were the real culprits in the pastor’s departure.

In my own case six years ago, the board never tried love.  They went straight to power.  Mass casualties resulted.

Finally, we need strong, determined, principled Christians to stand up to those who bully pastors – even if the bullies are on the church board.

The problem, of course, is that the bullies do most of their plotting behind closed doors.

But inevitably, the plot leaks into the congregation, and some people hear about it.

If I was one of those individuals, I would:

*find out who was on the church board

*ask around to find out which board member was most approachable

*ask to speak with him/her as soon as possible

*ask if the pastor is under fire

*and then ask, “What process are you using to insure that the pastor is treated biblically and justly?”

When there is no predetermined process, the pastor is being evaluated by church politics instead.

Predetermined processes heal pastors and congregations.

Church politics destroy everybody and everything.

I encourage you to obtain and read the book Toxic Church by Chris Creech.  The Kindle edition on Amazon is still selling for only $4.97.

Read Toxic Church … and both you and your congregation can become much healthier.

 

 

 

 

 

 

 

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Ten years ago, I was pastoring the largest Protestant church in our city and working on my doctoral project for Fuller Seminary.

Because I was using so many books during that time, I set up a card table in my study at home, right next to my desk and computer.

The title of my project was “Conflict Transformation: A Biblical Model Informed by Family Systems Theory at ______________ Church.”

Regardless of the title, my project was really about how to prevent and resolve antagonistic behavior in the local church – nearly always directed toward the pastor.

I wanted to research and write on this issue because I had seen antagonistic behavior directed toward pastors all of my life:

*My father was pushed out of a church he planted after five years.

*A pastor at my next church was forced out as well.

*My father-in-law was forced out of his two pastorates.

*A pastor I worked for was voted out of office during a contentious church meeting.

I’ve seen pastor after pastor bullied … threatened … falsely accused … mobbed … and damaged … simply because the pastor would not surrender himself to a faction in the church … including the official board.

But two years after earning that degree, I went through a severe conflict in my own ministry … and I learned ten times more going through that conflict than I did writing about it from an academic perspective … although the academic preparation gave me a foundation for interpreting what was happening.

Let me share four things that I learned from going through that conflict I could not have learned from books or professors:

First, I learned that Christians can hate their pastor for a long time without ever revealing their feelings to him.

If I was attending a church, and I couldn’t stand my pastor, I would leave the church.

I would leave even if my family members all loved him … even if I enjoyed a fruitful ministry as a volunteer … even if I had been in that church for years … and even if I didn’t know any other church to attend.

Let me say this loud and clear: it is better for you to leave the church … even if you have to sit at home on Sundays for six months … then to stay in your church and lead a rebellion against your pastor.

Because when people hate their pastor … whether it’s because of his personality, or his preaching, or his mannerisms, or the changes he’s instituting … they will invariably share their feelings with their family and friends.

And those feelings will almost always go viral, because sharing your bitterness will embolden others to share their grievances as well.

As James 3:5 says, “Consider what a great forest is set on fire by a small spark.”

A spark against a pastor has to start somewhere, and when it does, it often results in a firestorm that engulfs the entire congregation.

Before the conflict surfaced, I had no idea that some people hated me with a passion, but I have written evidence that they did.

But none of those people ever had the courage to come to me and say, “Hey, Jim, I have an issue with you, and I’d like to share it in hopes that we can work together better.”

God hates sin, but God doesn’t hate sinners.

And He doesn’t hate His own people.

And He especially doesn’t hate His own called servants.

But for some reason … in nearly every case where an innocent pastor is pushed out of office … hatred is the fuel that drives the conflict.

I couldn’t learn that from a book … I had to experience it myself.

Second, I learned that the pastor feels massive betrayal during such a conflict.

I bought a book a while back on betrayal in the local church.  The book contained some good insights … I’ll probably share some of them sometime … but as I read it, I wanted to ask the author one question: “Have YOU ever gone through a massive betrayal in a church before?”

If he had experienced betrayal himself, I think he would have rewritten large portions of his work.

Let me share just one instance of betrayal … and I could cite many more.

After the conflict in my last ministry came to light, I was unsure who I could trust anymore.  For the most part, I waited until people came to me and expressed support before I shared anything with them from my perspective.

After a brutal public meeting of the congregation, a man came up to me and expressed strong support.  We had done things together outside of church and I was glad he was on my side.

A month later, on my final Sunday at the church, I invited people who had demonstrated support to a final luncheon at someone’s house, and I invited this man along.

Before he left that day, he told me that he had met with one of my detractors, and that person’s attitude toward me was, in his words, “nasty.”

Several months later, I noticed on Facebook that this man had a birthday, so I wrote him a note, telling him that if I ever came back to the area, maybe we could get together.

But his conciliatory tone had changed.  I could tell by what he wrote that he had been worked over by one or more of my detractors … and that our friendship was over for good … even though I had never shared with him my side of the conflict.

When scenarios like this are constantly repeated … and they were in my case … you suddenly become suspicious of everyone you once deemed a friend from that church.

In fact, you come to a point where if you lose contact with someone in the church … even for a few days … you assume that they have turned against you.

I couldn’t learn that from a book … I had to experience it myself.

Third, I learned that the body of Christ lacks any kind of fair process for dealing with accusations against a pastor.

Most attacks on a pastor originate with a group of seven to ten people, regardless of church size.

Sometimes … especially if board or staff members are involved … those seven to ten individuals can force the pastor to resign without resorting to anyone else in the church.

But if the board and/or staff can’t do it alone, they will seek reinforcements from inside the congregation, including their spouses … friends … family members … and people who have left the church.

Those seven to ten people can grow to 25-35 pretty quickly.

As a conflict spreads throughout the church, the pastor needs people who are spiritual … and strong … and wise to counter the charges made against him.

The issue is never, “Are the charges being made against the pastor true?”

The issue is always, “What kind of process has been used to deal with the pastor’s shortcomings?”

If I was a church member, and I caught wind that the church board or a faction were making accusations against my pastor, I would ask each of them the same question:

WHAT PROCESS ARE YOU USING TO DEAL WITH THE PASTOR’S PROBLEMS?

I would specifically ask these questions:

*Does the pastor know what you are saying about him in private?

*Have you given the pastor the opportunity to respond to you or any of his other accusers?

*What steps are you taking to insure the pastor is treated fairly and justly?

*Which biblical passages are informing your process?

And if I didn’t like the answers to those questions, I would inform the pastor that he was being judged by the law of the jungle … not by Scripture.

And I would also figure out a way to tell the congregation that the pastor was being abused and lied about without giving him a chance to respond.

For several days in a row, someone entered the following phrase into a search engine and then found my blog:

“How can we fire our pastor without going by the church constitution?”

Do you know what they’re really asking?

“How can we avoid using a process that is biblically-based, takes time, preserves the pastor’s rights, and doesn’t guarantee the outcome that we want?”

Instead, they want to know, “How quickly can we get rid of the pastor without giving him any safeguards?”

In my case, I asked for but was not shown any evidence that church leaders claimed to have.

And I was never given a fair forum in which to answer any of the charges that were circulating around the church.

The leaders involved in pushing me out were very process-oriented whenever it came to changes I wanted to make at the church, but when they wanted me to leave, they resorted to short-cuts instead.

This is what happens almost every time that professing Christians try and force their pastor to resign.

I couldn’t learn that from a book … I had to experience it myself.

Finally, I learned that Satan’s presence during a conflict is so real that you can almost see him … and smell him.

I have told the story of what happened to my wife and me in my book Church Coup, but let me just touch on several things we experienced during the 50 days of our conflict:

*The conflict culminated on Halloween … and we always had the biggest outreach event of the year that evening.

*My wife and I experienced fear that we have never experienced before or since.

We were afraid to stay in our house.

We were afraid to answer the telephone.

We were afraid to answer the doorbell.

We were afraid to get the mail.

We were afraid to have any contact with our detractors.

We were afraid that we were going out of our minds.

We were afraid that we had done something horrible … but we didn’t know what it was.

*My wife was attacked by Satan in a visible, soul-destroying way.

I do not blame and have never blamed any individuals for what happened to her.  Her attack was not mediated through individuals … it was a direct assault by the enemy upon her heart, mind, and body.

*There were many lies going around the church about me, but there were so many that I didn’t know where they came from or how to answer them.

*I received an anonymous letter in the mail with the word RESIGN typed in large letters.  I gave the letter that night to a member of the new church board … he wanted to see if he could determine who sent it … but he never did.  That letter was NOT from God, believe me.

I don’t believe that every conflict in a church is from Satan, but there are two tipoffs that he’s involved:

First, there are lies and false accusations floating around the church.

Second, there is an obvious attempt to destroy the pastor’s reputation, position, career … and even his health.

At the time, I thought that Satan was targeting me to get me out of church ministry, but he was really attacking me as a means of attacking the church.

I couldn’t learn that from a book … I had to experience it myself.

There are many other things that I could only learn by going through a conflict firsthand, which is why I wrote my book Church Coup … and one of the most frequent comments that I receive from pastors is, “You’re describing exactly what I went through!”

That sentiment always gladdens my heart, because it means that what I experienced … and suffered … is fulfilling God’s ultimate purpose.

If you’re a pastor or staff member who has gone through a horrendous conflict, I want you to know something:

There is a God-ordained purpose behind your suffering, too.

 

 

 

 

 

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There’s a scene in the new James Bond film Spectre where the British spy sneaks into a meeting filled with international villains and thugs shrouded in shadows.  Though he has to run for his life after being discovered, Bond gains valuable information he could never have gathered otherwise.

That scene made me wonder: what if a faction of seven people in a medium-sized church held a secret meeting designed to create a strategy for forcing out their pastor … and two church leaders watched the whole meeting on a hidden camera?

_______________

“The meeting will now come to order,” Greg confidently proclaimed.  Greg was the leader of sports ministries for Brookside Church.

“Many of us have felt for a long time that Pastor Ben is not the right man for this church.  Over the past few months, several friends have come up to me after the service and said that they don’t like Ben’s preaching.

“In addition, a lot of us are really upset that Ben dismissed Pastor Scott, who worked so well with our young people.  My kids really liked Scott a lot, and were very unhappy when he left.

“Those are just some of the concerns we have about Pastor Ben.  But before I start, let me introduce the others I invited to this meeting:

“You all know my wife Marie.  She’s been taking soundings from some of the women in her small group Bible study.

“Then there’s Max, one of our oldest members who has watched pastors here at Brookside come and go over the years.  Max is here to represent the seniors.

“I want to welcome Pete and Jo, who worked with the high school group under Pastor Scott.  They never saw any of the misbehavior that Ben claimed Scott was guilty of before he was let go.  They represent our youth.

“I’m glad that our Associate Pastor, Phil, could join us tonight.  He has worked with Ben for several years and doesn’t like the direction he’s taking the church.  Once Ben is gone, Phil is willing to step in and take over the leadership of Brookside.  He’s a much better leader and preacher than Ben.

“It’s also a privilege to have Arnold, one of the board members, with us this evening.  Arnold has witnessed Ben’s behavior firsthand in official meetings these past few years.  Because I’ve heard Arnold question several of Ben’s past decisions, I decided to approach Arnold, and he’s all in with us.

“So let’s go around the room.  I want to hear why each one of you believe that Pastor Ben needs to leave our church … the sooner the better.”

_______________

With an expertise in surveillance that no one knew about, Arnold decided to accept Greg’s invitation to attend the meeting as a “double agent” and hide a small camera on his clothing where it couldn’t be detected.

His aim?  To expose Greg and his cohorts by recording the entire meeting … even if such a practice was illegal.

The camera fed pictures and sound directly to the computer of Steve, the worship pastor, a loyal supporter of Pastor Ben’s.  Brandon, another board member, watched the proceedings with Steve in his home office … all without Pastor Ben’s knowledge.  (The two leaders wanted to give the pastor deniability.)

When Greg started soliciting grievances against Pastor Ben, Brandon leaned over to Steve and whispered, “Did I miss something, or did they neglect to start the meeting with prayer?”  Steve whispered back, “You’re right.  How could God ever bless what they’re doing?”

_______________

Greg asked his wife Marie if she would keep a list of everyone’s grievances.  Marie asked, “Should I write down who made the complaints?”  Greg quickly responded, “No, that information won’t be necessary.  We’re just trying to pile up charges.”

Pete and Jo decided to go first.  Jo began, “As you all know, Scott was here just eighteen months.  Our two kids really liked the way he ran the youth group.  He had them doing service projects and always had time to listen to their problems.  I don’t know why Ben fired Scott, and I don’t really care.  My kids loved to come to church when Scott was here.  Now they won’t come at all, and they blame it all on Pastor Ben.”

(Back at Steve’s office, Steve said to Brandon, “Pete and Jo’s kids probably came to church once a month when Scott was here, if that.  They may have loved him, but not enough to show up on a regular basis.”)

Greg responded, “Sounds like Ben doesn’t care about the youth.  If he did, he would have kept Pastor Scott on because it’s hard to find a good youth man.  In fact, Ben should have been the one to leave!  Marie, write down that Ben doesn’t care about the youth.”

(Brandon turned to Steve and said, “You know why Ben fired Scott.  It’s because Scott was hired to work full-time and he didn’t even work half that time.  Ben warned him over and over … and kept the board informed … but Scott refused to change.  He deserved to be canned.”)

Max, representing the seniors, was next.  He said, “You know, Pastor Ben supposedly visits people when they’re in the hospital, but I don’t think that’s true.  Two months ago, I went in for some tests on my heart and had to stay overnight.  I kept waiting for Ben to visit me, but he never did!  Another senior said that Ben never visited him in the hospital, either.”

(Steve said to Brandon, “Ben didn’t visit Max because he was on vacation!  Ben asked me to do hospital visitation while he was away, so I visited Max, but he neglected to mention that fact.”)

Marie asked her husband, “What should I write down, Greg?”  Greg thought for a moment and then said, “Put down that Ben doesn’t care about the seniors of this church … or about people who are sick.”

Greg went fishing again.  He asked Marie, “Tell the others what you told me about Ben’s daughter Lacey last night.”

Marie replied, “Remember how Lacey was going out with Jeff, whose parents run the Guest Ministry?  I heard from a reliable source that Jeff broke up with Lacey because she was pregnant and wanted to have an abortion.”

Greg exclaimed, “Oh, brother!  That’s two charges right there!  First, Marie, write down that Ben can’t manage his family because his daughter got pregnant, and then write down that Ben is immoral because he tried to cover up the fact that his daughter planned to kill her baby.”

(Steve and Brandon, watching this horror show unfold on Steve’s computer, couldn’t believe their ears.  Steve told Brandon, “That’s a flat-out lie, and Pastor Phil knows it.  Ben told us in a staff meeting one day why Lacey and Jeff broke up.  It’s because Jeff was pressing her to have sex with him, and she told him she was only going to have sex after marriage.  Why doesn’t Phil speak up and say something?”)

Coincidentally, it was now Phil’s turn to knife his pastor.  Phil said, “I never liked Ben from Day One.  There was just something about him that I couldn’t connect with.”

Phil proceeded, “My main concern about Pastor Ben is that he doesn’t listen to our ideas.  I’ve told him over and over that I don’t agree with his emphasis on reaching out to people in our community.  After all, those people aren’t attending our church, and they aren’t paying the bills!  Why should we focus our attention on people who aren’t here?  We need to focus on the Christians who come here instead!”

Phil’s outburst caused everyone in the room to nod their heads in agreement.  “Our people come first,” Greg added.

(Brandon said to Steve, “This is hard to watch.  What about Jesus’ Great Commission?  What about all the lost people around us who are hell-bound without Christ?  If Ben focuses just on our own people, the church will begin to die.”)

Greg then asked Marie, “Can you read back the charges against Ben so far?”

Marie listed six charges:

*He doesn’t care about the youth.

*He doesn’t care about seniors.

*He doesn’t care about the sick.

*He can’t manage his family.

*He stands for immorality.

*He doesn’t pay attention to our people.

This process continued throughout the evening.  Three hours later, the group had 17 charges against Pastor Ben … including two that intimated that Ben had mishandled church funds … both sure winners once they went public.  Now they had to decide what they were going to do with those charges.

Greg, who had done this sort of thing in two previous churches, gave the group a game plan:

“First, I think we need to talk up these charges throughout the church.  Over the next two weeks, slip a charge or two into your conversations with friends and family members.  Find out who else doesn’t like Ben.  We need to develop a larger critical mass before we can act.

“Second, we need Arnold to share these charges with anyone on the board who might be sympathetic.  Arnold, can you think of any of the seven board members that you can recruit to our cause?”  Arnold replied, “I think I can sway two members to our way of thinking.”  (Arnold played along even though he had no intention of harming Pastor Ben.)

Greg continued, “If we can win four of the seven board members to our side, it’s only a matter of time until Ben is toast.  But if the board protects him, we may need to meet with Ben ourselves as ‘concerned church members.’

“Third, I’ll call the district office and let Wayne, the district minister, know that there are many people here at Brookside who think that Pastor Ben should leave the church.  My experience is that Wayne will listen to my concerns … want to know some of the charges … and tell me that he’ll be praying for our church.  District guys tend to believe the first thing they hear, so if and when Ben calls him, he’ll probably believe us over Ben.  That’s an advantage for us.

“Fourth, let’s solicit more charges from people who have left the church.  Marie and Jo, why don’t you look through the directory, see who has left Brookside over the past year, give them a call, and find out why they left.  Then make a list of those charges and bring them here next week.

“Finally, we need to stay underground and yet stay aggressive.  Don’t tell anyone what our plan is.  Don’t tell anyone who is in this group.  Let’s just keep things among ourselves for now, agreed?”

Everyone nodded their heads.

Greg concluded the meeting by saying, “If you want to talk among yourselves, use your cell phones.  No texts … no emails … and no instant messaging.  If anyone learns anything new over the seven days, please call me on my cell and let me know.  Otherwise, we’ll meet here next week, same time and place.  Good night.”

(Even though it was a long evening, Steve and Brandon now knew the entire plan.  They planned to meet with Pastor Ben the next day … tell him about the plot … reveal the names of the plotters … and help Ben create either a counterattack or a solid defense.  Ben’s future and their future were intertwined.)

Let me make seven observations about secret meetings in churches:

First, secret meetings are called either by the church board or by a church faction.  They are almost always invitation-only.  The clandestine nature of the meeting makes group members feel powerful.  Secrecy is what binds everyone together.  Take out one “secret member” and the whole scheme might come crashing down.  The faction cannot afford to have anyone who disagrees with them present.  It would ruin the entire exercise.  It usually takes only seven to ten people to “take out” a pastor, regardless of church size.

Second, secret meetings aren’t called to investigate charges against a pastor.  They are called to create charges – true or untrue – and to pile up as many charges as possible.  The charges only need to seem plausible.  The sheer volume of charges is what’s most important.  How can a pastor even answer charge after charge?  He can’t … and that’s the idea.

Third, secret meetings by their very nature create false accusations.  The group meets to pile up charges, so accusations aren’t vetted.  The most plausible charges are assumed to be true.  If the group cared about truth, they would give the pastor their list in advance … along with the names of his accusers … and let him rebut them, one by one.  But they don’t want him to rebut the charges … they want him to be ensnared by them.

Fourth, secret meetings don’t begin with offenses the pastor has made against the congregation, but offenses he’s made against individual group members.  Personal gripes somehow morph into official charges.  In this case, seven people fool themselves into thinking that they’re speaking for 300 … and they’ll try and fool the pastor into believing that, too.

Fifth, secret meetings involve one-way charges.  Group members serve as judge, jury, and executioners.  The pastor doesn’t know what the charges are, or who is making them, so he can’t answer them.  By the time he hears about the charges … and he will only hear about a few … a sizable percentage of the congregation will believe them, and he will not be given any fair and just forum to defend himself.

Sixth, secret meetings are designed to enhance the power of people who currently feel powerless.  Pete and Jo wanted Scott to stay, but Ben made him leave.  Phil secretly wants to be the pastor, but he can’t be as long as Ben is around.  The plotters must include someone from the church board and/or staff, or they won’t be successful.  They need inside support.  Those who attend and participate in secret meetings are saying two things, loud and clear: “I want to have more power than the pastor, and I want to exact revenge upon him for marginalizing me.”

Finally, secret meetings are always about one thing: destroying the pastor’s reputation, position, and even career.  Group members convince themselves that they are meeting for the good of the church and to carry out God’s will.  But the truth is that in almost every case, they are meeting for their own good and to do Satan’s will.  They aren’t meeting in the light, but in the darkness.

I thought I’d end this article with the words of John the apostle from 1 John 2:9-11.  They fit this scenario so well.  Just replace the word “brother” with “pastor”:

Anyone who claims to be in the light but hates his brother is still in the darkness.  Whoever loves his brother lives in the light, and there is nothing in him to make him stumble.  But whoever hates his brother is in the darkness and walks around in the darkness; he does not know where he is going, because the darkness has blinded him.

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There are occasional verses in Scripture that I don’t fully understand.

And two of those verses are found in Matthew 5:23-24 in the Sermon on the Mount.  Jesus says:

“Therefore, if you are offering your gift at the altar and there remember that your brother has something against you, leave your gift there in front of the altar.  First go and be reconciled to your brother; then come and offer your gift.”

Jesus seems to be saying, “If you’re in the act of worshiping God, and suddenly recall that a fellow believer is angry with you, suspend your worship, seek out your friend, make things right, and return to worship renewed.”

These two verses seemed simple to live out … until I became a pastor.  And then I ran into all kinds of scenarios where I tried to live out these verses but wasn’t sure how to apply them.

Some examples:

*How about when a pastor stands up to preach?

Some Sunday mornings, I would walk up to the stage … look out over the congregation … see several people who didn’t like me … and wonder, “Should I keep on preaching, or stop everything and find out why those people hate me?”

I kept on preaching … but did I violate Matthew 5:23-24 in the process?

*How about when people leave the church without telling you as pastor?

One time, a family had stopped coming on Sundays for several weeks, and someone told me they had left the church.  So I drove over to their house and knocked on their door, and the man of the house appeared.  When I asked if I could speak with him and his wife, he refused because his wife didn’t want to talk to me.  Although she later returned to the church for a brief time, the family ultimately left for good … and they never did tell me what I had done wrong.

I tried to apply Matthew 5:23-24 in that situation … so why didn’t it work?

*How about when someone continually asks if you are angry with them?

Years ago, a staff member came to me every few weeks and asked me, “Are you upset with me?  Have I done something to offend you?”  I wondered, “Am I giving off accidental signals that he’s displeased me?  Or is he just an overly-sensitive individual?”  Although he was trying to live out Matthew 5:23-24, in my view, he went way overboard.

Let’s reverse this situation.  How would you feel if your pastor came to you every few weeks and asked, “Have I done something to offend you?  Please tell me what I’ve done so I can make things right between us!”  Would you start to run every time he got near you?

*How about when someone comes to you and says, “So-and-So is really angry with you?”

This scenario happens to every pastor.  Whether they’re meddling or just want everybody to get along, some churchgoers seem to ferret out offenses that the pastor has committed against others … then come to the pastor to report the bad news.

If a pastor has preached his heart out at two services on Sunday morning, and a Christian ferret comes to him after the service and says, “There are four individuals in this congregation who are really upset with you, pastor,” should the pastor spend the rest of his Sunday contacting these people to make things right with them?

But most of the time, when I have approached people who were reportedly incensed at me, they denied that they felt that way at all … and sometimes, I felt like an idiot.

Is that a valid application of Matthew 5:23-24?

*How about when a pastor makes a decision that negatively impacts many people in the church?

I once attended a leadership conference at a prominent megachurch.  A well-known pastor told us that he once tried to impose a major change on his church, but because he didn’t handle things wisely, many people were either upset with him or stopped coming altogether.  In the spirit of Matthew 5:23-24, this pastor visited every home that he could identify where people were upset with him, and he apologized for his behavior personally.

While I have great admiration for any pastor who would humble himself like that, I also wonder if that was the best way to handle that situation.

I am not trying to evade what Jesus is saying in Matthew 5:23-24, but I am trying to understand His words so that pastors know when to apply them … and when not to do so.

What do you think Jesus was saying in those two verses?

I’ll have more to say on this topic next time.

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