How much do you like to play chess?
One summer, between eighth and ninth grades, I played 97 games of chess with an older friend. As I recall, I won 49, he won 45, and there were three stalemates.
Since he was in the high school chess club and knew all my tricks, I had to prepare myself for long games, which meant that I had to learn how to set up a defense to protect my key pieces, especially the King and Queen.
In the same way, a church needs to learn how to protect their pastor(s) from attack, and to prepare a long-term defense plan.
In my last article, I mentioned five ways that church leaders can protect their church from the inevitability of internal conflicts. (You can access that article by clicking on the green link above and to the left of the title.)
Let me share the last five ways with you:
HOW CAN YOU STRENGTHEN THE IMMUNE SYSTEM OF YOUR CHURCH?
Sixth, create a special document that specifies how to handle conflicts with the pastor (Matt. 18:15-17; 1 Tim. 5:19-21).
Most churches lack this document. If your church decides to create a Conflict Resolution Group, this could be among their first assignments.
It should be biblically-based, conform to labor law, be consistent with the church’s governing documents, and aim to treat the pastor fairly and justly.
If an individual, a leader, or a group in the church makes accusations against a pastor, the governing board should determine the severity of the charges:
*Forgive citations: these are petty, personal issues people have with the pastor (Prov. 19:11; Matt. 23:23-24). The board should say, “This is such a silly charge that you either need to forgive the pastor, pray for him, or let this go. We won’t pursue this any more.” The great majority of accusations against a pastor fall into this “citation” category.
*Confront misdemeanors: this is where the pastor hurt or offended someone personally or where he committed a minor offense while carrying out his ministry (Luke 17:3-4). The proper way to deal with a minor offense is to speak with the pastor directly about it.
*Investigate felonies: this involves serious charges against the pastor, especially involving heresy, sexual immorality, or criminal behavior (Deut. 19:15-21).
If the pastor is accused of a felony, the board should do an investigation and (a) gather evidence; (b) meet with witnesses; and (c) decide if the charges are legitimate or illegitimate.
If they are illegitimate, the accusers should ask the pastor for forgiveness or leave the church, and the board should insist on this. If the pastor’s accusers don’t admit they’re wrong, they’ll just create more charges down the road.
If they appear to be legitimate, the board should set up a meeting between the accusers and the pastor. The pastor must be allowed to face his accusers.
Once this meeting is held, the board must decide the future of the pastor and his accusers in the congregation. Aim for restoration first (Gal. 6:1), removal last.
Seventh, remind leaders that conflict is likely to break out at certain predictable times:
Much of the time in church life, the pastor and staff know that conflict will surface at specific times. For example:
*When the pastor/leaders are initiating change. This is because church leaders have taken a long time to study the changes but they haven’t allowed enough time for people to share feedback and adjust to the changes themselves.
*Easter/Christmas seasons. This is primarily because everyone wants their church to look good on the major Christian holidays and this causes people to become highly anxious. It’s also because people bring their own personal stress over the holiday to church.
*Budget time. This is because the annual church budget determines a church’s values and priorities (“Oh no, the youth ministry budget got slashed while the pastor’s slush fund was doubled”) and because people become anxious about the church’s ability to reach their targeted income.
*When changing the worship service. Despite the fact that the New Testament never mentions even one Sunday morning worship service … and therefore, churches are free in the Lord to plan their own … some people will react negatively and emotionally to any change that they and their friends do not like.
*The addition of a new generation. How many churches have made specific plans to reach Millennials? What is your church doing to reach them? Just think about the changes you’d have to make … and envision the conflict those changes would provoke.
*The addition or removal of staff. “Why did we hire him? I don’t like the guy.” “Why did they let Pastor Brian go? He was always very nice to me.” Those statements alone speak volumes as to how churchgoers view staff members. While I loved adding new staff, I hated letting anybody go because most of the fallout would be directed at me as pastor.
*When the church is shrinking. This is because people don’t want to invest their time, energy, and money in a sinking ship … and because some will pin the blame for decline on one person: the lead pastor.
*When the church is growing. This may sound surprising, but many pastors are ousted because they were too successful. Many churchgoers … especially long-time leaders … would rather be large fish in a small pond than smaller fish in a larger pond. And when they discover that some of their power is to be shared or taken away by new people, they often rebel.
Eight, practice openness about official church matters while maintaining confidentiality concerning the issues in people’s lives (1 Cor. 1:10-17; 3:1-9; 6:12-19).
During a major conflict, church leaders usually stay tight-lipped and say little or nothing to churchgoers about what’s happening.
But I believe that leaders should share as much as they can, not as little as possible, because as the saying goes, you are as sick as your secrets.
*Your church should have at least one congregational/business meeting annually. The purpose of this meeting is for the church to vote on new board members and next year’s budget.
*Your congregation should also schedule periodic informational meetings (like a town hall meeting) where the pastor and church leaders can provide updates and receive feedback without the pressure of any voting. Two meetings a year sounds reasonable.
*The pastor, staff, and board should be transparent with church members about everything that involves the church as an institution: attendance, weekly giving, the budget, and policies. Membership has its privileges.
*Everyone in the church should know how to contact the key leaders. Their pictures should be on a wall someplace, and their email addresses should be published.
*The church board should report to the congregation in some fashion as often as the lead pastor has to report to the board. You can’t have an accountable pastor and an unaccountable board. It’s a scenario for disaster.
I learned this adage for church leaders from Dr. Archibald Hart: “We don’t have secrets, we do keep confidences.”
Ninth, practice periodic “conflict drills.”
My wife and I run a preschool in our home, and once a month, we have to do a fire drill. (In fact, we just did one within the past hour!) When the alarm sounds, the children must exit through the front door … even if they have one shoe on and one shoe off … and walk to the fire hydrant along the rim of our cul-de-sac as a meeting place.
In the same way, a pastor and a governing board should run one or two “conflict drills” every year … unannounced … so both parties can evaluate how they handle conflict.
Here’s an example:
*A board member hears that several church leaders are openly complaining about the pastor.
*The board member contacts the complainer and says: “If you are upset about policy matters, please speak with anyone who made the policy (usually board members). If you are upset with the pastor personally, please speak with him directly, pray for him, or let it go. Otherwise, we’re not going to entertain your complaints.”
*The board determines the severity of the complaint (citation, misdemeanor, felony) and acts accordingly.
*Consult with the Conflict Resolution Group and make sure that the ten principles and the governing documents are followed.
*The pastor must be allowed to face his accusers.
*The pastor/board contacts (a) a church consultant; (b) a conflict manager; (c) a Christian mediator; (d) a denominational executive for counsel.
*The board makes a decision and announces it to the appropriate parties.
Create your own steps if you’d prefer, but I believe that periodic conflict drills can be a lifesaver for a congregation.
Tenth, implement these five biblical principles for preventing church conflict:
*Talk directly to those you’re upset with rather than telling others about them (Prov. 11:13; 16:28; 18:8; 20:19; 1 Tim. 3:11; 5:13; James 4:11-12; 3 John 9-10).
*Share your frustrations with the appropriate spiritual leader rather than complaining indiscriminately (Num. 14:1-4; Luke 15:1-2; Phil. 2:14; Jude 16).
*Refuse to allow people to drag you into a dispute between two parties (called “triangulation”) (Luke12:13-14; 22:1-6).
*Deal with offenses as they arise rather than collecting them and dumping them on someone (called “gunnysacking”) all at once (Matt. 18:15; 1 Cor. 13:5; Eph. 4:26-27).
*Report those who attack and conspire against church leaders (Rom. 16:17; Titus 3:10-11).
Since implementing any or all of these ten immune system strengtheners is a lot of work, a pastor would be well-served to implement one or two of them every year.
If the pastor doesn’t initiate ideas like these, when a major conflict surfaces – especially if the pastor is attacked – the law of the jungle is likely to take effect.
Depending upon the level of emotion involved, people may choose sides … define enemies … ignore Scripture … and do anything and everything to remove their pastor from office.
In the process, the church will be destroyed for the foreseeable future, and can only survive intact if there’s a resurrection years later. Not pretty.
Which of my suggestions resonate with you?

Showdown at the Denominational Convention
Posted in Church Conflict, Conflict with Church Antagonists, Conflict with the Pastor, Pastoral Termination, Please Comment!, tagged antagonism toward pastors, church politics, denominational support of pastors, denominations and church conflict, denominations and pastoral termination, pastoral termination on June 2, 2016| 4 Comments »
This past weekend, while doing some work around the house, I was plagued by some ministry memories I thought I had long forgotten.
But the more I tried to push them down, the more they flooded my soul, and the only way I know to be rid of them is to write them down and share them.
So here goes …
Nearly 30 years ago, I pastored a church in Santa Clara, California … the heart of Silicon Valley, south of the San Francisco Bay.
Early in 1988, my all-time worst antagonist … a man I’ll call Bob … had returned to the church after a year’s absence. He ended up leading a rebellion against me for two primary reasons: he and his wife didn’t like our change in worship music (which the board unanimously supported) and some of the seniors griped to Bob that I didn’t care about them (if you knew them, you’d understand).
About twenty percent of the congregation ended up following Bob out of our church.
Rather than attend existing churches in the area, those refugees formed their own congregation in a school about a mile from our property … and used our church as their sole mission field.
A pastor who had left his church due to moral failure ended up doing a lot of guest speaking at that new church.
Even though their attendance was meager, Bob contacted the district minister with the stated goal of having his new church admitted both into the district and the denomination.
When I found out about Bob’s intent, I told the district minister, “If you recognize that renegade church, we will pull our church out of the district.”
And I meant it.
It just so happened that the denomination’s annual meetings were being held at the new Santa Clara Convention Center that June … just a few miles from our church … and my wife Kim had volunteered to lead the early childhood program.
I chose to serve with my wife and to help with her program for the upcoming annual meetings.
The festivities opened on a Wednesday night, and the facilities were spectacular. The early childhood program was located on the second floor, and that’s where I stayed that first night.
But someone quickly brought me some bad news.
Bob was in the lobby of the convention center handing out literature to pastors and delegates inviting them to his new church!
This was a complete breach of protocol. It just wasn’t done. The meetings were all about churches as a whole, not any one church in particular. Nobody went to the annual meetings and publicized their church at the expense of others.
Those who brought me this news also told me that Bob was not only publicizing his church, but taking verbal shots at me … the pastor of the only denominational church in Santa Clara … while I was serving God in a room upstairs.
Later that day, I found our district minister and asked him what he was going to do about Bob’s breach of protocol.
His reply?
“What can I do? I don’t have the authority to do anything.”
As far as I was concerned, that was the wrong answer.
I spoke with several of my pastoral colleagues, and they were appalled that Bob was passing out literature about his church … and that the district leadership was allowing it to happen.
Finally, a long-time pastor scooped up all of Bob’s literature (he wasn’t in the lobby at the time) … threw it out … came to me … and slapped his hands together as if to say, “That will take care of that.”
I don’t know how Bob reacted when he discovered that his literature had disappeared. Maybe he blamed me … maybe not.
But that incident is a microcosm of how denominations treat pastors when they’re assaulted by conflict:
First, many denominational leaders secretly hope that certain pastors and churches fail.
Bob was a formidable opponent. He wanted to turn our church back to the 1940s and 1950s.
I couldn’t reason with him, and neither could anyone on our board. He was a bully, and he was going to attack me until I resigned.
Several months before, my district minister had even recommended that I quit because of Bob’s attacks.
But I didn’t leave. I stayed … forcing Bob and his minions to depart instead.
I couldn’t figure out why my district minister wasn’t more supportive … until a pastoral colleague clued me into what was really happening.
My friend told me that district leaders wanted both me and our church to fail so they could take over the property … sell it … and use much of the proceeds to plant new churches.
Most denominational churches insert a clause into their governing documents that states that if the church dissolves, the property reverts to the denomination.
Although our church property sat on less than two acres, land in Silicon Valley at that time sold for one million dollars per acre.
What better way to secure a windfall than to force me out and take over the church?
If you’re skeptical that denominational officials do things like this, let me assure you … they do.
And in my case, I’m positive that’s what was happening.
Second, many denominational leaders claim they lack the ecclesiastical authority to resolve conflicts involving pastors.
This is precisely what my district minister told me: “I don’t have the authority to take any action toward Bob.”
Fine … maybe the DM didn’t have any official authority to deal with him.
Many denominational executives claim that they can’t interfere in the life of a congregation because churches are autonomous … that is, they govern themselves without any outside interference.
But let me tell you … when a district minister wants to interfere in a church situation and get rid of a pastor … he will.
My district minister at that time went back to his previous church, advised the board on how to get rid of their current pastor, and was present when the board demanded the pastor’s resignation.
Not only was it a total breach of ethics, he was also violating that church’s autonomy by interfering … and his influence led to a lawsuit.
In my case, I wanted someone to exercise moral and spiritual authority.
After all, what good is ecclesiastical authority if it doesn’t translate into moral and spiritual decisions?
Thank God, several of my fellow pastors did take action against Bob’s sabotage efforts … and I was grateful for their courage.
But if you’re looking for principled action, look away from the district office … because denominations are far more political than they are spiritual.
Finally, many denominational leaders are more interested in building their denomination than advancing Christ’s kingdom.
This was certainly true in our district.
I went to Talbot Seminary (now School of Theology), a non-denominational school. While there, I gravitated toward books written by British scholars like John Stott, J. I. Packer, Michael Green, F. F. Bruce, and D. Martyn Lloyd-Jones.
Those guys were my heroes.
I tried to think broadly, read widely, and view Christ’s kingdom internationally.
But when I started becoming involved with my church’s denomination, I was appalled at how narrow their thinking was.
For example, I served for several years on the district’s education committee. One day, I asked the chairman if I could invite Pastor Chuck Smith from Calvary Chapel Costa Mesa to speak to the pastors in our district. (I knew a pastor on that committee who was saved at one of Calvary’s concerts.)
At the time, Calvary Chapel may have been the largest church in the United States, and certainly was among the most influential churches anywhere in the world.
One of my best friends worked at Calvary with Pastor Chuck and I thought it would be great to have someone from outside the denomination talk about leadership.
My friend asked Chuck if he would speak for us, and Chuck said yes, so I went back to the chairman of the committee to deliver the news.
The chairman asked a district official if Chuck could come and speak. The official said that Chuck couldn’t come because there were plenty of denominational personnel who could speak to the leaders without going outside our own group.
Pretty lame excuse, if you ask me.
That same district official later criticized me for going to Talbot even though choosing a denomination wasn’t even on my radar when I selected a seminary to attend.
A lot of pastors at this point might say, “Okay, this group may identify its denomination with the kingdom of God, and they’re obviously mistaken, but I’ll suck it up, play the game, schmooze the right people, and maybe move up the ladder someday.”
But I can’t do that.
My wife and I have been watching the TV show Blue Bloods on Netflix. If you haven’t seen it, Tom Selleck plays Frank Reagan, the police commissioner of New York City. (And if you aren’t aware of this, Reagan’s family openly talks about their Catholic faith and often says grace before eating … a rarity on television.)
When faced with a dilemma, Reagan always wants to do the right thing. He always chooses principles over politics. He hates phoniness … meaningless social events… and speaks his mind at all times.
That’s me … and that’s why I resonate with Frank Reagan so well.
But I was never comfortable in my denomination. I was the wrong ethnicity … went to the wrong seminary … thought outside the box … and could not turn a blind ear to wrongdoing.
Many years ago, that district was holding a meeting one Saturday at my best friend’s church. I dutifully put on my suit (this was the early 1990s), got in my car, and drove down the expressway toward the church.
About a mile down the road, I thought to myself, “I hate these meetings. I don’t want to go … so why am I going?”
I turned around … went home … and never went to another one again.
My wife applauded me. She said, “You always come back from those meetings depressed.”
She was right … and I hate being depressed.
Fast forward 15 years.
In our last church, out of 400 adults, only seven people cared about our church’s affiliation with that denomination. Only seven.
One night, at a board meeting, a board member asked me what it would take to leave the denomination.
I told him that I didn’t want that to happen on my watch.
My wife later told me, “You made a mistake. You should have taken the church out.”
She repeated that same sentiment to me this past weekend.
But I didn’t want to do it. I thought I could just ignore them indefinitely.
When major conflict surfaced in my church in 2009, I discovered that my former district minister – who never once contacted me personally over a five-year period – was integrally involved in getting rid of me … even though he liked to claim, “I can’t interfere in local church conflicts.”
My wife was right … I should have led the church out of the denomination years before.
If I had, maybe I’d still be a pastor today.
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