While going through some old church files recently, I stumbled upon a folder I forgot I had.
The folder contained documentation related to a couple who had once left a church I pastored. I’ll call them Harry and Mary.
Harry came to Christ under my ministry. A while later, I married him to Mary, a long-time Christian. They attended several small groups that I led.
I even invited Harry over to watch the Super Bowl with me one year.
During premarital counseling, I discovered that Mary struggled with a particular issue. While I made suggestions on how to manage things, there didn’t appear to be a long-term solution at hand.
Then one Sunday morning, I made a strong statement from the pulpit that reflected a value I held dear. I could have said it better, but I explained it and moved on.
But I had hit a nerve with Harry and Mary. They were incensed at what I had said.
Harry and Mary were part of a group that met after the first service. When they entered the room, they immediately began criticizing me to a new couple.
That new couple never returned.
I don’t remember receiving flak from anyone else after making my statement, but Harry would not let me forget it.
He made an appointment with me in my office and wanted me to apologize for the statement that I made while preaching.
If he had said, “Jim, I appreciate your ministry. I enjoy your preaching and have learned a lot about the Bible from you. But that statement you made really stung, and here’s why,” I probably would have said, “Harry, I still believe in what I said, but I admit to you I could have said it better.”
But that’s not what Harry did. He demanded an immediate apology.
Some pastors would have apologized on the spot. Others would have stood their ground.
I tend to come from the “stand your ground” group.
And all I could think of was, “If I apologize this time for something I said while preaching, is he going to demand more apologies in the future?”
If I apologized, I was extremely concerned about the precedent I would be sending.
So I tried to explain rather than apologize … but that wasn’t enough for Harry.
He and his wife wrote a letter to the church board. The chairman listened to the recording of my message.
The board’s conclusion: I hadn’t said anything wrong.
The board unanimously stood behind me, and Harry and Mary fired off another letter to the board, letting them know in detail why they were leaving the church.
Pastors would rather gather sheep than drive sheep away, but when sheep begin to threaten the shepherd, the shepherd must enforce boundaries.
Let me make four statements about people who threaten to leave a church:
First, making threats is a power move, not a love move.
Several years ago, I traced the English words “threat,” “threats,” and “threatening” throughout both Testaments and could not find a single instance in which those terms were used in a positive manner in Scripture.
When someone threatens us, they promise, “If you do A, I will do B” or “If you don’t do A, I will do B.”
Using a threat implies that the person making it (a) is superior to the person being threatened, and (b) views himself or herself as being indispensable.
While our world often operates by threats, that’s not the picture we receive in Scripture of how relationships operate in the body of Christ.
If I could do it all over again, I would have told Harry, “When you threaten me, I feel defensive and resistant. If you’ll calm down and rephrase how you feel, I can hear you better.”
Second, making threats damages innocent people.
I once served on a church staff and was approached by someone who told me, “If the pastor doesn’t start doing Such-and-Such, ten percent of the people in this church are going to leave.”
That wasn’t a warning … that was a threat.
Based upon our attendance at the time, ten percent equaled 25 or 30 people.
That’s a lot of attendees … a lot of volunteers … and a lot of givers. If they all left, it might take several years to replace them, and that can cause a pastor … or staffer … to panic.
My experience tells me that only a handful of those 25-30 people really felt strongly about the issue. In fact, the likelihood is that most people agreed to join the cause simply to support their friends.
Knowing what I know now, I would have told the person making the threat, “This isn’t the best way to handle this situation. Can you identify for me the two or three people who are most upset by this issue?”
If given their names, I would have said, “Chances are this is just their concern. If this is a personal matter, I encourage someone to go and speak with the pastor directly. If this is a policy matter, I encourage someone to go and speak with a board member directly. But I encourage you to stop speaking for anyone who is unwilling to go directly to the pastor or the board.”
Suggesting a wiser course of action may not always work, but it’s worth a try.
Third, making threats works all too often.
This is why people do it … at least, at church.
People would never make similar threats at work, or at a government office, but they’ll do it with God’s people. Why?
Peter Steinke writes in his book Congregational Leadership in Anxious Times that when some people use aggression and anger at church:
“Peace mongering is common. With tranquility and stability reigning as premium values, congregational leaders adapt to their most recalcitrant and immature people, allowing them to use threats and tantrums as levers of influence. Malcontents’ complaints never seem to cease. Unwilling to confront the constant critic, leaders set the table for the unhappy souls to have a movable feast of anxiety. By appeasing rather than opposing, leaders give control to reactive forces. Feed them once and leaders can be sure they will be back for more.”
Of course, that’s the problem when threats work: it’s guaranteed those same threats will be used again.
Finally, making threats should never be rewarded.
Once Harry went to power … and refused to shift into love mode … I knew what the outcome was going to be: he and his wife were going to end up leaving the church.
For a few weeks, they sapped the energy out of the congregation, the church board, and their pastor.
More than 95 percent of our congregation liked the church the way it was. People were growing spiritually and excited about our future.
But the more the board and I engaged with Harry and Mary behind closed doors, the less effective we were in ministering to the rest of the church.
Because of the energy sap, and because most people who make threats are never satisfied, I believe that most pastors and boards should handle similar situations swiftly but firmly by saying:
“We have listened to your complaints. We have made a decision, and we cannot support the way you have handled things. You have a choice: either stay at the church and support the ministry, or feel free to leave. The choice is up to you.”
Pastors should never make threats, either, and those that do should be given the opportunity to rephrase their threat. But if a pastor consistently says, “If you don’t do this my way, I will resign,” then a church board may reluctantly have to say, “Pastor, we don’t reward threats, so if that’s your final decision, we’ll accept your resignation.”
As a pastor, I hated it when people left the church, and tended to take it personally.
But sometimes, the best possible outcome is for unhappy people to walk out the door and never return … especially if they unwisely use threats.
And when people who use such tactics leave, throw a party!
I always did.
Anger in the Church
Posted in Church Health and Conflict, Forgiveness and Reconciliation among Christians, Please Comment!, tagged causes of church conflict, church division, Ephesians 4:25-32; handling anger in the church; anger among Christians on April 17, 2015| 2 Comments »
Over the years, I’ve witnessed some pretty volatile moments in the churches I’ve served.
*During my first pastorate, I was teaching on the resurrection of Christ at a midweek study. When I mentioned that Christ’s resurrection couldn’t be scientifically proven, a board member stood up, barked, “Then we’re all wasting our time here,” walked out of the room, and slammed the door hard.
*In my next ministry, I threw some hymnbooks into the dumpster. They were so old that even the Rescue Mission wouldn’t take them. The greatest antagonist I’ve ever had in any church found them (I should have thrown them out at home) and told anyone who would listen that I was throwing out the old hymns and therefore should be tossed on the trash heap myself!
*Years later, in another church, a board member became visibly angry during three separate meetings. He kept promising to accomplish certain tasks, but didn’t get anything done, and when another board member called him on it, he went ballistic.
In addition, I’ve seen a board member stand up and lash out at a woman during a congregational meeting … had staff members adamantly refuse what I asked them to do … been fiercely challenged about my theology seconds after preaching … and on and on and on.
And from what I’ve heard from other pastors, most of the churches I served were mild in the volatility department compared to theirs.
Let’s be honest: Christians don’t handle anger very well.
We know that anger is often sinful and is one of the more overt misbehaviors in Christ’s church … so much so that Paul devoted 8 key verses to anger in Ephesians 4:25-32 … among the greatest words ever written on the subject.
I’m particularly interested in verses 26 and 27:
“In your anger do not sin. Do not let the sun go down while you are still angry, and do not give the devil a foothold.”
Let me share four thoughts about anger in the church from these verses:
First, every Christian, being human, feels angry at times. We may not like admitting this, and may even try to hide our feelings, but there are times when each of us becomes very upset … even at church … and even with the best of God’s people.
In fact, Paul implies that this is normal behavior.
Just feeling angry isn’t sinful by itself. If we can control how we feel, and express it constructively, our anger can do much good.
But unfortunately, many Christians don’t express their anger very well. They suppress it until it explodes. (I heard one pastor say that there was a psychologist in his congregation who claimed that the pastor had more suppressed anger than anyone he had ever known.) Or they unleash it at the most inopportune times.
Second, it is possible to become angry without sinning. Just because I feel angry doesn’t mean that I have to express that anger verbally. I can choose to distract myself … pause before speaking … walk away … or deal with the source of my anger.
Put another way, I can control my anger rather than letting my anger control me.
Every time God issues a command in Scripture, He is saying to His people, “Not only do I want you to do this, I expect that you will do this. You have the power to choose.”
For years, I became angry every time I was driving and another car came up behind me and tried to force me to change lanes. If he kept pushing me, I’d finally get over, but then I’d yell at him and sometimes even chase him … both stupid, dumb, counterproductive actions.
I told myself, “This happens so often that I have to come up with a plan for dealing with my feelings.” So with God’s help, I did. Here’s what I do now:
If another car demonstrates road rage in my rear view mirror, I get in the next lane … let off the gas … and verbally say to the Lord, “May You send a Highway Patrol officer to arrest that driver.”
Works for me.
If someone at church keeps getting on your nerves, come up with a plan in advance on how you’re going to respond … and if possible, ask a friend or family member if you can be accountable to them for your behavior. Sometimes that plan involves using several different phrases that you can pull out of a hat to defuse the situation … or better yet, just ask the other person a question, such as, “What do you mean by that?”
Worked for Jesus.
Third, resolve any lingering anger that very day. If Christians took to heart Paul’s phrase, “Do not let the sun go down while you are still angry,” we’d have far fewer divorces among Christian married couples … and almost no destructive conflicts in churches.
Paul encourages God’s people to resolve that day’s conflicts before sunset … or, in the case of family members, before bedtime.
This summer, my wife and I will be celebrating our fortieth wedding anniversary. Since we both have strong personalities … even though our temperaments are exact opposites … we sometimes cross verbal swords with each other.
It’s okay for us to disagree with each other … to express how we really feel at the time … and even to show a little anger. (I once heard evangelist Luis Palau say that if a husband and wife agree on everything, one of them is retarded.)
What isn’t okay is for us to go to bed angry with each other.
Early in our marriage, there were a lot of nights where we stayed up until midnight trying to iron out our latest disagreement. We were determined to obey this verse and not “let the sun go down” while we were still angry.
My guess is that we’ve only gone to bed angry with each other a handful of times over those forty years, and in every case, we quickly resolved matters the following morning.
This concept is so important that I believe that every successful married couple practices it. It’s unbearable to live in the same house day after day when you’re ticked off at your partner.
But the context in Ephesians 4 isn’t marriage, but the local church … and for some reason, when another Christian wrongs us … or we wrong someone else … we quickly become hurt … even angry … and rather than resolve matters by moving toward the other person, we move away from them, which creates distance.
And then we recite the hurt to others in hopes of seeking allies.
Most of the time, when someone in the church became visibly angry in my presence, I was able to listen … calm the person down … hear what they were upset about … and suggest a way to resolve matters.
But since most Christians believe they shouldn’t become angry … and should never express that anger … they just push their feelings underground, and it surfaces in the form of avoidance … sarcasm … gossip … slander … and even rage. (Paul was cognizant of the phenomenon of unresolved anger, commanding us in verse 31 to “get rid of all bitterness … rage and anger … brawling and slander … with every form of malice.”)
I’ve heard that pastors on the whole are an angry bunch … probably because we have a lot of be angry about. And sadly, I must confess that there have been times in my ministry when I overreacted … said something stupid … failed to restrain my emotions and language … and deeply hurt someone else in the process.
If and when that happens, I need to make things right with the target of my wrath as soon as possible because:
Finally, unresolved anger invites Satan’s influence into a church. Paul says that when believers don’t resolve matters before sunset, we are giving the devil “a foothold” into our life … and into our church family.
In fact, bitterness (mentioned specifically by Paul in verse 31) is probably the leading cause of church conflict … church splits … and pastoral termination.
It’s okay to share with another believer that I am upset about something they said or did … as long as I “speak truthfully” to my neighbor and remember that “we are all members of one body” (verse 25).
In other words, it’s fine to be assertive as long as I’m not aggressive (being assertive + angry) in the process.
But when I’m aggressive instead of assertive … and when I fail to speak directly to the person I’m upset with … and when I involve others in my dispute … then I’m making a situation worse, not better.
And Satan rubs his hands with glee, because now he has an entry point into the congregation: my own bitterness.
But I don’t want the devil to roam free throughout my church family. Instead, I want the Holy Spirit of God to have free rein (verse 30) and I want the devil chased away.
Paul concludes Ephesians 4 with one of the greatest statements in all of Scripture: “Be kind and compassionate to one another, forgiving each other, just as in Christ God forgave you.”
Translation: you’ve been angry with God and others on many occasions, haven’t you? And every time you’ve approached the Father and sought forgiveness, He’s forgiven you, correct?
Then when others are upset with you … even when their anger is unjustified … forgive them unilaterally.
And do everything possible to rectify matters with your brothers and sisters so you can reconcile with them … just as the Father reconciled Himself to us through His Son, Jesus Christ.
As I think back over my life and ministry, I find that I’m not upset about the people who came to me and bludgeoned me with their anger. Sometimes these were good people who were hurting in another area of their life and sensed I was a safe person to unload on.
No, I’m much more upset that I said or did something that may have driven someone else away from the Lord or His people … and that, if I did sense their pain, I didn’t resolve matters as soon as possible.
What are your thoughts … and feelings … about anger in the church?
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