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One Sunday morning many months ago, I received a phone call from a layman who attended a church in another state.  He had read the following blog article discussing whether pastors should preach on controversial issues and he wanted to talk.

Should Pastors Speak on Controversial Issues?

He told me how distressed he was that his pastor didn’t preach on anything controversial and wondered what, if anything, could be done about this problem.

We proceeded to have an impassioned discussion about the reluctance of most pastors to talk about the moral and social issues of our day.

Since the decision to affirm gay marriage in all fifty states by the Supreme Court in late June, I’ve been wondering why so many evangelical pastors have been reluctant to say much … if anything … about this issue.

Weeks ago, I wrote my mentor and asked him if he knew anyone I could speak with about why so few pastors talk about anything controversial anymore.

He directed me to a veteran pastor and former Christian university professor.  When we had lunch several days ago, I shared with him some reasons why I felt pastors were silent, and he told me, “You have an article right there.”

So … why don’t most pastors preach on controversial issues?

Let me give you six primary reasons:

First, most pastors are feelers rather than thinkers.

As I mentioned in my book Church Coup, Dr. Charles Chandler from the Ministering to Ministers Foundation states that on the Myers-Briggs test, 77% of all pastors are feelers, while only 23% are thinkers.

This does not mean that feeling pastors don’t think, nor that thinking pastors don’t feel.

But this statistic indicates that nearly four out of every five pastors are governed more by their feelings than their reasoning.  I would think this applies not only to their leadership and shepherding duties, but also to their preaching.

Here is an example of a scenario that I faced all the time when I was preparing a sermon:

Let’s say that I’m scheduled to preach on the eighth commandment this Sunday, “You shall not steal.”

As I’m preparing my message, I remember that a man in the church was caught embezzling funds at his work … an “investor” cheated another man in the church out of several thousand dollars … and a high school kid was arrested for shoplifting.

While I certainly don’t want to preach at those individuals … and given the announced topic, they might not show up that Sunday anyway … do I pull my verbal punches because I might say something that causes them pain?

My guess is that the “feeler” pastor will pull his punches.  The “thinker” pastor will prepare and preach as if those guilty of theft won’t even show up.

I’m more of a thinker than a feeler … more prophetic than personal … and even though the faces of the “thieves” would flash before my mind during sermon preparation, those faces wouldn’t stop me from saying what I believed God wanted me to say.

But those faces would affect the “feeler” pastor.

Second, most pastors lack the time or motivation to properly research a controversial issue.

I once heard that one of America’s great Bible teachers spent only 6 to 8 hours preparing each sermon.

Rick Warren promised the people of Saddleback in their early days that he would spend a minimum of 15 hours per week in sermon preparation.

We were taught in seminary that a pastor should spend 20 minutes in preparation for every minute in the pulpit.  That’s a minimum of 12 hours of preparation for a typical 35-minute message.  (Some homiletics professors say that a pastor should spend one hour in preparation for each minute in the pulpit, but that seems hopelessly unrealistic to me.)

In my case, I spent an average of 15 hours on every sermon I preached.

But 4 issues each required more than 20 hours of study: abortion, atheism, evolution, and gay marriage.

I studied my brains out for those messages because I needed to:

*know what I was talking about.

*familiarize myself with the various views.

*think through and refine my own position.

*present my material in a biblical and interesting manner.

*address any objections and questions that people might have after the message.

On those rare occasions when I scheduled a sermon on a major issue, I tried to clear my calendar ahead of time so I could devote my best thinking to that message.

Most pastors just won’t … or can’t … do that.

Third, most pastors would rather address spiritual topics than cultural ones.

Last year, I visited a megachurch close to my house.

The pastor was preaching through Ephesians and came to chapter 5, verse 18, which says:

Do not get drunk on wine, which leads to debauchery.  Instead, be filled with the Spirit.

The first thing the pastor said was, “Now I’m not going to talk about alcohol.”

Alarms started going off in my brain.  I might even have said, “What?????” out loud.

If you’re a pastor, you have to talk about alcohol in this verse because Paul’s whole point contrasts alcohol with the Spirit’s filling.  Alcohol is a depressant … the Spirit is a stimulant.  Alcohol abuse leads to wastefulness … the Spirit leads to productivity … and so on.

I sensed this pastor was comfortable talking about the Spirit, but uncomfortable talking about alcohol.

But the passage clearly says “don’t get drunk” … not “you can’t ever drink anything.”

When the pastor came to the end of the chapter … where Paul compares the union of Jesus and His church to a marriage between a husband and wife … the pastor punted on the whole issue of gay marriage as well.

This is pietism, pure and simple … the spiritual view that all that matters in my life is my relationship with God and my relationships with God’s people.

But what about what’s happening out in the culture?

Many years ago, I gave a message on a culturally sensitive issue, and a man at my church … who was an electrician … thanked me profusely for that talk.  He said that now he could speak intelligently with his fellow electricians about that issue.

To me, that’s a major part of what Ephesians 4:12 means by “to prepare [equip] God’s people for works of service” … and I don’t think that service only applies to the four walls of the local church.

In fact, when a believer tries to share his faith in the marketplace, it’s common for an unbeliever to bring up the existence of God … the authority of Scripture … and the latest cultural issue.

If God’s people know how to answer people intelligently (1 Peter 3:15), they’ll be better evangelists.

Fourth, many pastors are afraid they will turn off potential converts by discussing hot topics.

Several years ago, I attended an Easter service where the pastor … who was preaching on Christ’s resurrection … twice criticized the practice of abortion.

That seemed odd to me … especially since there’s nothing in any of those resurrection texts about killing a fetus.

My concern was, “Of all Sundays in the year when you want to focus on Christ alone, this is the one!”  His comments turned me off … and, in the words of Neil Diamond, “I’m a believer.”

I once knew a veteran pastor who espoused this “drop in” technique.  He believed in discussing a hot issue for just a sentence or two … and then moving on to the main issue.

But for me, I’d rather devote an entire message to a controversial issue and “make a case” for the biblical/Christian position.

I would never just spring such a topic on a congregation.  Instead, I’d announce it ahead of time, so that those who didn’t want to hear that message could plan not to attend.

Back in the early 1990s, when I was relearning how to preach, I noticed that Bill Hybels … pastor of Willow Creek Community Church near Chicago, the nation’s largest church at the time … never shied away from anything controversial.

In fact, he did a series called “Our Modern Moral Trifecta,” bringing separate messages on abortion, racism, and homosexuality.

Hybels is primarily an evangelist … by his own admission … but wow, did he ever hit those topics hard … and his church was reaching unbelievers in droves!

I believe that every area of a Christian’s life should be lived under the Lordship of Jesus Christ: your home life … your work life … your financial life … your citizenship … your sex life … your leisure time … your church participation … everything.

If that’s true, then shouldn’t a pastor be willing to preach about anything and everything as well?

As my friend Dr. Donald Shoemaker says, “Preaching that avoids what is timely is unworthy preaching.”

Fifth, many pastors are afraid they will hurt or offend people in their congregations.

Here’s how this thinking goes:

“I don’t want to preach that homosexual behavior is wrong because I’m sure there are some gay people in my congregation and I don’t want to condemn their behavior and turn them off to Christ.”

“I don’t want to preach against adultery because I know people in this church who have had affairs and talking about the issue will only bring them pain.”

My first reaction to this kind of explanation is, “Then why didn’t you become a therapist instead of a preacher?”

I recently heard a Jewish commentator on the radio chastise evangelical pastors for not talking about anything controversial, and I thought to myself, “Christians leaders are farming out these issues to Bill O’Reilly … Rush Limbaugh … Sean Hannity … and Michael Medved because we refuse to address them.”

I believe a pastor has to do two things with any controversial issue that is clearly mentioned in Scripture:

*He has to say, “This is where the Bible comes down on this issue.  Let me tell you what this means … why God said this … and how doing this will help you in your life.”

I believe it’s helpful for unbelievers to hear a pastor talk about sanctification … how to lead a holy life … so he or she knows what God expects of them if they do come to faith in Christ.

Paul loved to preach the gospel … as he did in Romans 1-11 … but then he talked about how to live a Christian life in chapters 12-16.

We can’t do one or the other: we need to do both.

*A pastor also has to say, “If you’ve crossed the line on this issue, and you’ve confessed your sin to God, He will forgive you … each and every time.  But you may also have to repent by changing your behavior.  We’re here to help, and here’s the help we provide.”

If a pastor just rips on people who have violated God’s Word, I agree … that’s counterproductive and harmful preaching.

A pastor also needs to tell people how to be liberated from their sins … and if you do that, you can preach on anything.

Finally, many pastors don’t believe that a sermon is the best place to address issues of controversy.

This was the view of the late Robert Schuller.  For years, he taught that controversial issues should be addressed in a classroom setting so there could be adequate discussion of all sides.

It’s interesting to me that Blll Hybels’ mentor was Schuller … but that Hybels deviated from Schuller’s practice on this.

It’s also interesting to me that the only time I ever heard Schuller preach in person at the Crystal Cathedral … in February 2000 … he preached on “You shall not commit adultery” … and he hit a grand slam with that message.  In fact, it’s probably the best sermon I’ve ever heard on that topic.

So even Schuller … the non-controversial television evangelist … couldn’t always shirk the tough issues!

Here are five brief ways that pastors can wisely address controversial issues in their churches:

*Preach on the ones you feel strongly about.  I’ve preached on abortion once in 36 years of preaching.  While I abhor the practice, it’s not something that has touched my life personally.  But once I preached on the issue, my position became the position of my church, and if anyone asked where we stood, either I or the other leaders could tell them.

*Invite guest speakers to address specific issues.  When I pastored in the San Francisco Bay Area, I invited Dr. Philip Johnson from the University of California at Berkeley to speak on a Sunday.  His specialty was law and logic, which he used to decimate macroevolution in many of his books.  Or if a pastor doesn’t feel comfortable addressing abortion, he could invite a speaker from the local Christian pregnancy center to address his congregation.

*Allow for people to ask you questions in public after you preach.  This was the regular practice of Dr. R. T. Kendall from Westminster Chapel in London.  When he was done preaching, he arranged for microphones to be set up in the aisles, and people would come and make comments or ask questions after the sermon.  I love this approach and wanted to incorporate it in my last ministry, but we could never work out the logistics.  But I think people would learn a lot more from a post-sermon dialogue than they would from an exclusively pastoral monologue.

*Create a small group devoted to discussing hot topics.  I once led a group where we discussed a different issue every week from a biblical viewpoint.   It could be capital punishment one week … Arminianism and Calvinism the next week … and gun control the following week.  I led the discussion, but let group members select the topics.  This kind of group isn’t for everybody, but it provides a much-needed outlet for people who want to delve into issues with more depth.

*The pastor teaches a midweek class on various issues every summer.  For years, I taught a class on Tuesday nights during the summer on hot topics.  The class was usually well-attended … people got to make comments and ask questions … and I even divided people up into smaller groups for more focused discussion.  If there’s a Bible school or seminary professor in your church who could do this instead of the pastor, that’s fine … but I think it’s important to offer these kinds of classes on a regular basis.

I realize this article has been a bit long, but I wanted to deliver my soul on this topic.  Thanks so much for reading!

What are your thoughts on this subject?

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My wife and I once lived in an apartment located directly behind a prominent church in our community.  My theology professor from seminary attended there, as did several friends.

One weekend, I had a Sunday off from my own church, so my wife and I decided to visit the church behind our place – and I’ve never forgotten what happened.

The service began with the pastor standing up to announce a change in church scheduling.  He sounded hesitant … defensive … and even scared … and his announcement went on for twenty minutes.

I was so shocked by how long his announcement went that I can’t remember anything else about that service.

So it didn’t surprise me when I later learned that church was undergoing severe conflict … and that the pastor’s days were numbered.

When a church is experiencing major conflict:

*everyone can feel the tension.  More than any service I’ve ever attended, you could cut the tension that morning with a knife.  I never found out what the exact issues were.  Maybe it was the pastor’s lack of leadership … or his remoteness … or the fact that he wanted to superimpose the culture of his previous church on this one.  Whatever it was, we could feel there was trouble afoot.

*people just want relief.  Most churchgoers don’t like conflict and just want it to vanish, and they’ll do almost anything to gain relief … even to the point of doing unchristian things.

*the pastor will usually be blamed … either for starting the conflict … allowing it to continue … or not resolving issues quickly.  I don’t know what role that pastor had in making that announcement … whether it was his idea or whether it came from the church board … but he became identified with the scheduling issue in many people’s minds.

*outreach will be affected.  Nobody greeted my wife and me as we entered the worship center … and nobody greeted us as we exited, either.  I remember telling my wife, “The people in this congregation feel relationally and emotionally cold.”  Even though we lived behind the church, we never returned.

By contrast, here’s what Acts 9:31 says about the progress of the early church:

Then the church throughout Judea, Galilee and Samaria enjoyed a time of peace.  It was strengthened; and encouraged by the Holy Spirit, it grew in numbers, living in the fear of the Lord. 

This is one of five summary statements about the early church in the Book of Acts.  It’s such a positive and joyful observation that when I preached through Acts many years ago, I devoted an entire sermon to this single verse.

And what is most remarkable is that the church of Jesus Christ was at peace in three different locales: Judea,  Galilee, and Samaria.  That’s like a district minister saying, “We have one hundred churches in our territory, and every one of them is relationally healthy.”  Happens rarely, if ever.

How can a church enjoy such a time of peace?

*The church must unite around Christ’s Great Commission.  A church’s priority has to be community and global outreach: “making disciples of all nations.”  Nothing unites a church more than focusing on Jesus’ final words to His disciples in Matthew 28:19-20.  When a church focuses on efficiency … finances … fellowship … social justice … or some other agenda rather than outreach … that church has started to die.  It’s no accident that this church “grew in numbers” … and those people didn’t come from other churches!  They were all new converts.

*The church must be led by authentic leaders.  These leaders … composed of pastors, staff members, and board members … must give priority to the Great Commission in their own lives.  Whenever a church isn’t growing, it’s usually attributable to two things: the pastor isn’t preaching the Great Commission … and the pastor and leaders aren’t living it out.  When they are, they’ll have so many stories to tell that their passion will become contagious throughout the congregation.

*The leaders must fear God more than their critics.  I love the last phrase of Acts 9:31: “living in the fear of the Lord.”  The leaders always did what God wanted them to do.  They did what was right, even when they were criticized by state or religious officials.  Jesus was their Head … not any government or ruler … and they were His body.  I see some Christian churches caving to cultural pressures right now, and when they do, they usually shrink in numbers.  The early church didn’t live in fear of the culture … they lived in fear of their God.

*The congregation must be empowered by God’s Spirit.  When I was a rookie staff member, I sometimes engaged in ministry in my own strength … and things almost never worked.  I learned the hard way that to be effective, I had to be filled with God’s Spirit, asking God for His power and relying upon Him for any results.  When we give ourselves completely to the Lord, we sense His smile, and we’re “encouraged by the Holy Spirit” as a byproduct.

*The believers quickly resolved their conflicts with each other.  They did not let the sun go down while they were still angry with somebody (Ephesians 4:26).  They learned to talk with anyone who had hurt them … before they went to bed … so they could live and serve in harmony.  They knew that only a church at peace can grow in numbers … and they wanted as many people to come to Christ as possible.

I once had the privilege of leading a church like this, and for several years, it was the closest thing to heaven on earth that I have ever experienced.

Is your church enjoying a time of peace?

If not, what can you do to bring greater peace to your congregation?

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It is the nature of a pastor to want everyone in a congregation to like him.

And when a pastor discovers that some people don’t like him, that revelation can be painful … especially if they eventually leave the church.

But sometimes those who don’t like the pastor choose to stay … and want him gone instead.

The pastor’s detractors start pooling their grievances against him … meeting secretly … and plotting their strategy to make him unemployed.

When he’s under attack, it’s natural for a pastor to focus on those who stand against him.  After all, the knowledge that some people think you shouldn’t pastor their church is devastating.

But a healthier approach is for the pastor to ask himself, “How many allies do I still have in this church?”

The more allies … and the stronger their support … the better chance the pastor has of surviving any attacks against him.

Let me share with you seven kinds of allies that every pastor needs to survive internal attacks:

The first ally is God Himself.

If a pastor believes that he is innocent of wrongdoing before God … no matter what his opponents claim … then he may confidently count the Lord God among his allies.

I read Psalm 56 during my quiet time today.  David begins:

“Be merciful to me, O God, for men hotly pursue me; all day long they press their attack.  My slanderers pursue me all day long; many are attacking me in their pride.  When I am afraid, I will trust in you.  In God, whose word I praise, in God I trust; I will not be afraid.  What can mortal man do to me?”

David believed strongly that God was 100% behind him.  From his perspective, the Lord wasn’t on the side of his enemies; he was on David’s side.  After all, God had called David to lead Israel, hadn’t He?

When a pastor is under attack, he needs to remind himself, “God called me to lead and shepherd this church.  He did not call my detractors.  Therefore, I will assume that God is on my side.”

A pastor can have no greater ally than God Himself.

Paul asks in Romans 8:31, “If God is for us, who can be against us?”  This rings true in the spiritual realm.

Yet inside a congregation, a pastor may sense that God fully supports him … and yet get bounced by people who aren’t listening to God.

So the pastor needs human allies as well … the more, the better.

The second ally is the pastor’s wife.

If a pastor’s wife doesn’t respect him, or doesn’t believe he should be in ministry, or wants nothing to do with the local church, her feelings will impact her husband’s ability to pastor.

In such cases, it would be better for a pastor to leave ministry and work on his marriage than to stay in the church and eventually lose both his marriage and his ministry.

But if a pastor’s wife is solidly behind him … if she tells her husband, “I support you no matter what anyone else thinks” … if she listens to his fears and takes care of his needs and prays with him when he’s under attack … then that pastor can truly count his wife among his allies.

Before we met 42 years ago, my wife wanted to be a missionary.  I felt called to be a pastor.

Because of her love for me, she was willing to submerge her dreams and serve at my side throughout my 35+ years of church ministry.

On those rare occasions when I was attacked, she stood solidly beside me.

I cannot imagine a better human ally.

The third ally is the church’s governing documents.

Whenever a group inside a church chooses to attack their pastor, they often fail to consult their church’s constitution and bylaws.

Those governing documents were adopted when church leaders were calm and thinking clearly.  And they usually specify how the congregation is to behave when people have become reactive and irrational toward their pastor.

When pastors contact me and tell me they’re under attack, I ask them, “What do your governing documents say about how to remove a pastor?”

Sadly, in too many cases, the church doesn’t have any governing documents … and it’s too late to create them when a group wants the pastor’s scalp.

The governing documents are really a legal and organizational ally.  And if they do specify how a pastor is to be removed from office … and the pastor’s detractors ignore them … then they need to be told … possibly by a board or staff member … that their efforts will not be recognized unless they conform to church protocol.

No church should ever abide by the law of the jungle.

Since most groups opposing a pastor thrive in the dark but wilt in the light, just informing them that they’re violating “church law” can be enough for them to stop … or at least adjust their strategy.

The fourth ally is the official church board.

If the Lord, the pastor’s wife, and the church’s governing documents are all on the pastor’s side, then everything comes down to where the official board stands regarding the pastor’s future.

Whether they’re called elders, deacons, trustees, the church council, the board of directors, or something else, the official board … usually voted in by the congregation … can make or break a pastor’s position.

Some observations:

*If the board chairman strongly supports the pastor, that’s a huge advantage.  During my 25 years as a solo or senior pastor, every board chairman fully stood behind me … except the last one.

*If a majority of the board stands behind the pastor … including the chairman … then it will be difficult for the pastor’s detractors to prevail.

*Much of the time, when a group attacks the pastor, they already have one or two allies on the church board … maybe more.  The group is emboldened largely because they have friends in high places.  Those board members often remain quiet about their position until they sense they’re going to prevail … and only then will they make their position known.

*If the entire board stands behind the pastor, then it may not matter who stands against him.

*If the entire board caves on the pastor, then it may not matter who else stands behind him.

Nearly 30 years ago … when I was in my mid-thirties … I was attacked by the Senior’s Sunday School class at my church.  They compiled a list of my faults, met with two board members, and demanded that the board remove me from office.

To a man, the board stood solidly behind me.  And they told me privately that if I resigned, they would all quit as well … thereby turning the church over to the Seniors … who knew absolutely nothing about leading a church.

When the board told the Seniors they supported me, the Seniors all left … when they disappeared, we were free to pursue God’s vision for our church … but it took time.

Judith Viorst once wrote a book called Necessary Losses.  That’s what those Seniors were.

The fifth ally is the church staff.

This includes the church secretary/office manager … the worship/music director … the youth director/pastor … and any associate pastors.

I have known office managers who undermined the pastor … right under his nose … from inside the church office.

I have known worship/music directors who insisted that worship be done their way … even if the pastor disagreed.

I have known youth pastors who openly rebelled against their pastor … and quietly joined his opposition.

I have known associate pastors who wanted their pastor’s job … and were willing to do or say almost anything to get it.

But I have also known staff members who were completely loyal … utterly faithful … and totally supportive of their pastor.

I believe that if a pastor has the support of his entire board and staff, no group in the church can push him out.

Knowing this, most groups that seek to remove a pastor have to find allies on the board and/or staff.

Even if the entire board collapses their support for their pastor, if certain key staff members stand with the pastor, he may be able to survive … but the combination of key board/staff members who don’t support their pastor can be deadly.

Sometimes a pastor knows that a staff member doesn’t fully support his leadership, but the pastor lets that person stay on because they’re doing a good job … or because they’re afraid of the fallout should that person be fired.

Staff support can be tricky.

The sixth ally is key church opinion makers.

This would include former staff members … board members … and church leaders who are still in the church.

And sometimes, this includes people who have moved away but whose opinion others still value.

When I went through my attack five-and-a-half years ago, some of my best allies were two former board members and a former staff member from inside the church.  They worked behind-the-scenes to call for a fair process dealing with particular issues.

I also consulted with two former board chairmen … one from my previous church, another from my current one … and their counsel was invaluable.

If the former board members had stood against me, I might have instantly resigned … but they wanted me to stay.

If the former board chairmen thought I was out of line, I might have quit … but they encouraged me to hang in there.

If a pastor is under attack, and doesn’t have any ecclesiastical allies, that might be a sign he needs to trade a resignation letter for a severance package.

But if he does have prominent church allies … even if they don’t currently hold offices … they can sway a lot of people.

The seventh and final ally is vocal churchgoers.

When a pastor is under attack, and the charges against him float through the congregation, most people don’t know whether they should believe what they’re hearing.

The focus of most people is on whether or not the charges are true.

But a better way is to ask whether a fair and just process is being used with the pastor.

The pastor’s opponents will tell people, “The pastor is guilty of this … we heard him say that … and we don’t like the fact he does this.”

But does the pastor know what’s being said about him?  Does he know who has lined up against him?  And has he been given the opportunity to respond to the charges that are going around?

When a group presses charges against a pastor, they’re hoping that people become reactive and emotional and demand en masse that their pastor leave.

But when others come along and insist on a fair and just process, they’re hoping to calm down people … engage their brains … and determine the truth before demanding anything.

Every church needs a group of fair-minded, spiritual, and vocal members who tell the pastor’s detractors, “We will not let you engage in a lynch mob to dismiss our pastor.  Whether he’s innocent or guilty of your charges, let’s take our time and work through a fair and just process first.”

These people comprise a pastor’s ecclesiastical safety net.

When Elisha and his servant were in Dothan (2 Kings 6), Elisha’s servant got up early and saw “an army with horses and chariots” surrounding the city … and he instantly panicked.

But Elisha remarked, “Don’t be afraid.  Those who are with us are more than those who are with them.”

When the Lord opened his servant’s eyes, he saw “the hills full of horses and chariots of fire all around Elisha” … the armies of the Lord.

Sometimes a church is full of horses and chariots surrounding the pastor, too … a pastor just needs someone to open his eyes.

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The latest statistics I’ve seen state that 28% of all pastors have experienced a forced termination at least once and that 1500 to 1900 pastors resign from church ministry every month … the majority of them being forced out.

When pastors are under attack inside their own church, they become shocked and disoriented.  They often go into hiding … wish they could run away … and sink into depression.

When politicians are under fire, they put out statements … hold press conferences … respond to their critics … and fight back.

But pastors?  More often than not, they tend to wilt, and when their critics sense that the pastor is on the ropes, they continue punching until the pastor is lying on the canvas … out cold … and out of ministry.

Why do most pastors handle conflict so poorly?

First, seminaries aren’t training pastors to expect church conflict.

In my book Church Coup, I recounted a story that happened to me nearly twenty years ago.

One Sunday evening, I spent five hours in the home of a well-known Christian leader who also taught at my seminary … although he wasn’t there when I was a student.

I asked this professor why pastors aren’t taught “street smarts” in seminary.  He said that the accreditation committee insisted that core classes be academic in nature (like Hebrew/Greek, hermeneutics, apologetics) and that practical issues like church conflict could only be covered with electives.

I did take a class in church conflict management in seminary … it met very inconveniently in the middle of the afternoon … and there were only eight of us in the class.  As a church staff member, I had just gone through a situation where my senior pastor had been voted out of office and I wanted to learn all I could about how to handle such situations better.

Since my Doctor of Ministry program was focused on church conflict, I also took a class in managing conflict from Dr. David Augsburger – one of the foremost authorities on personal/church conflict in the world – and wrote my final project (dissertation) on dealing with church antagonism using both the New Testament and family systems theory.

But even though I’ve had more formal training than many pastors in conflict management, that doesn’t mean that I’ve always handled the conflicts in my ministry expertly.

I believe that pastors need to supplement any seminary training they’ve received in conflict management by reading insightful books and by attending any conflict training they can find.

Because if and when churchgoers attack, you need to respond instinctively and decisively or you’re toast.

Second, church antagonists don’t fight by the rules.

Whenever there is a conflict in a church – especially one focused on the pastor – there are three primary sources for guidelines:

*There is the Bible … especially the commands, practices, and principles of the New Testament Christians.

*There is the church’s governing documents … the constitution and bylaws … which are often a summary of what the Bible teaches on a particular topic.  (For example, many bylaws use Scripture to summarize how to handle church discipline.)

*There is the law … especially what your state has to say about termination practices and ruining someone’s reputation and livelihood.

Pastors are well-versed in Scripture, and they assume that if they’ve done something to offend or anger another believer, that person will approach the pastor with a desire to make things right as the New Testament prescribes.

But no matter how many times pastors preach on Matthew 18:15-20, most people who are angry with the pastor don’t go and seek him out … often choosing to complain to their friends instead.

And when someone is so upset with the pastor that they want him to leave, they will circumvent Scripture altogether … avoid their church’s governing documents … and bypass the law as well.

Instead, they will attack the pastor using the law of the jungle.  They react emotionally … exaggerate his faults … deny him due process … and judge and sentence him without ever letting him respond to his accusers or their accusations.

We might say that while the pastor knows to handle conflict spiritually, his opponents choose to attack him politically.

There are ways to handle those who use the law of the jungle … and I love sharing them with pastors who are under fire … but when pastors discover that they’re being bludgeoned by lawless believers, they become disheartened and nearly quit from despair.

They ask themselves, “How can professing Christians act like this when they’re so clearly disobeying God?”

But the pastor needs to understand that his adversaries … often as few as 7 to 10 people … aren’t focused on keeping any rules, biblical or not … they’re focused on “mobbing” him until he quits under pressure.

Third, most pastors are sensitive individuals.

My friend Charles Chandler, the president of the Ministering to Ministers Foundation, says that 77% of all pastors are feelers, not thinkers, on the Myers-Briggs Temperamental Analysis test.

That’s what makes them good pastors.

They empathize with their people’s hurts and struggles.  They feel joy when a couple gets married … sorrow when a church attendee suddenly dies … and exhilaration when a new believer is baptized.

Many men … and leaders … in our country are insensitive toward the hurting, but a good pastor feels what his people feel.  As Paul wrote in 2 Corinthians 11:29, “Who is weak, and I do not feel weak?  Who is led into sin, and I do not inwardly burn?”

So when someone attacks a pastor, his first instinct isn’t to defend himself, or to fight back.

Instead, his first instinct is to feel numb … and shocked … and betrayed … and wounded.

I believe that a pastor’s antagonists have studied his personality and can predict how he will respond to their criticism.  They sense that his sensitivity plays into their hands and that he will choose to resign rather than fight them in any manner.

To fight back, the pastor needs to feel some outrage … to realize that an attack on his position is really an attack on the church as a whole.

But being sensitive … and acting nice … isn’t going to help him keep his position.

Finally, most pastors are blindsided by their attackers.

The late Ross Campbell was a Christian psychiatrist and a great man of God.  He wrote the Christian classic How to Really Love Your Child (his book changed my wife’s parenting) along with many other books on child raising.

He also had a heart for hurting pastors, especially those who experienced forced termination, and regularly attended the Wellness Retreats sponsored by the Ministering to Ministers Foundation as a consultant.

Here’s a picture of my wife Kim with Ross:

Trip to Knoxville Jan. 10-17. 2010 134

Ross shared with us the template for forcing out a pastor one evening, and since he had counseled hundreds of pastors and their wives, I wrote down everything he said.

Ross said that most pastors are asked to resign right after they return from having time away.  With the pastor away, the church board feels they can plot without the pastor becoming suspicious, and when he returns from his trip, he’s in a vulnerable state and not yet operating at an optimal level.

I hear this all the time from pastors: “It all happened so fast.  I didn’t see it coming.  I had no time to prepare … and I thought things were going so well.”

And that’s the whole point: when you return from a trip, you’re trapped in an emotional no-man’s land, and you’re in no mood to handle matters confidently.

When I was going through my conflict in the fall of 2009, I received a phone call from a megachurch pastor who knew all about what was happening to me.  He told me that one particular individual had been speaking negatively about me for years and that the whole plot had been in the works for some time.

This pastor encouraged me to fight back.  He told me that five ex-pastors attended his church and were miserable because they couldn’t find a new ministry.

In the end, I chose to resign, but if conditions had been different, I might have fought back.

But not long after our conversation, that megachurch pastor was abruptly forced to resign himself.  As soon as he left, his biography had vanished from the church website.

If you’re a pastor and you’re reading this, I encourage you to do some reading in the area of church conflict with a special emphasis on forced termination.

In fact, I’ll recommend some books on conflict management in my next article.

Doing such reading might sound negative, but believe me, it may just save your job … and your career.

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Over the years, I’ve witnessed some pretty volatile moments in the churches I’ve served.

*During my first pastorate, I was teaching on the resurrection of Christ at a midweek study.  When I mentioned that Christ’s resurrection couldn’t be scientifically proven, a board member stood up, barked, “Then we’re all wasting our time here,” walked out of the room, and slammed the door hard.

*In my next ministry, I threw some hymnbooks into the dumpster.  They were so old that even the Rescue Mission wouldn’t take them.  The greatest antagonist I’ve ever had in any church found them (I should have thrown them out at home) and told anyone who would listen that I was throwing out the old hymns and therefore should be tossed on the trash heap myself!

*Years later, in another church, a board member became visibly angry during three separate meetings.  He kept promising to accomplish certain tasks, but didn’t get anything done, and when another board member called him on it, he went ballistic.

In addition, I’ve seen a board member stand up and lash out at a woman during a congregational meeting … had staff members adamantly refuse what I asked them to do … been fiercely challenged about my theology seconds after preaching … and on and on and on.

And from what I’ve heard from other pastors, most of the churches I served were mild in the volatility department compared to theirs.

Let’s be honest: Christians don’t handle anger very well.

We know that anger is often sinful and is one of the more overt misbehaviors in Christ’s church … so much so that Paul devoted 8 key verses to anger in Ephesians 4:25-32 … among the greatest words ever written on the subject.

I’m particularly interested in verses 26 and 27:

“In your anger do not sin.  Do not let the sun go down while you are still angry, and do not give the devil a foothold.”

Let me share four thoughts about anger in the church from these verses:

First, every Christian, being human, feels angry at times.  We may not like admitting this, and may even try to hide our feelings, but there are times when each of us becomes very upset … even at church … and even with the best of God’s people.

In fact, Paul implies that this is normal behavior.

Just feeling angry isn’t sinful by itself.  If we can control how we feel, and express it constructively, our anger can do much good.

But unfortunately, many Christians don’t express their anger very well.  They suppress it until it explodes.  (I heard one pastor say that there was a psychologist in his congregation who claimed that the pastor had more suppressed anger than anyone he had ever known.)  Or they unleash it at the most inopportune times.

Second, it is possible to become angry without sinning.  Just because I feel angry doesn’t mean that I have to express that anger verbally.  I can choose to distract myself … pause before speaking … walk away … or deal with the source of my anger.

Put another way, I can control my anger rather than letting my anger control me.

Every time God issues a command in Scripture, He is saying to His people, “Not only do I want you to do this, I expect that you will do this.  You have the power to choose.”

For years, I became angry every time I was driving and another car came up behind me and tried to force me to change lanes.  If he kept pushing me, I’d finally get over, but then I’d yell at him and sometimes even chase him … both stupid, dumb, counterproductive actions.

I told myself, “This happens so often that I have to come up with a plan for dealing with my feelings.”  So with God’s help, I did.  Here’s what I do now:

If another car demonstrates road rage in my rear view mirror, I get in the next lane … let off the gas … and verbally say to the Lord, “May You send a Highway Patrol officer to arrest that driver.”

Works for me.

If someone at church keeps getting on your nerves, come up with a plan in advance on how you’re going to respond … and if possible, ask a friend or family member if you can be accountable to them for your behavior.  Sometimes that plan involves using several different phrases that you can pull out of a hat to defuse the situation … or better yet, just ask the other person a question, such as, “What do you mean by that?”

Worked for Jesus.

Third, resolve any lingering anger that very day.  If Christians took to heart Paul’s phrase, “Do not let the sun go down while you are still angry,” we’d have far fewer divorces among Christian married couples … and almost no destructive conflicts in churches.

Paul encourages God’s people to resolve that day’s conflicts before sunset … or, in the case of family members, before bedtime.

This summer, my wife and I will be celebrating our fortieth wedding anniversary.  Since we both have strong personalities … even though our temperaments are exact opposites … we sometimes cross verbal swords with each other.

It’s okay for us to disagree with each other … to express how we really feel at the time … and even to show a little anger.  (I once heard evangelist Luis Palau say that if a husband and wife agree on everything, one of them is retarded.)

What isn’t okay is for us to go to bed angry with each other.

Early in our marriage, there were a lot of nights where we stayed up until midnight trying to iron out our latest disagreement.  We were determined to obey this verse and not “let the sun go down” while we were still angry.

My guess is that we’ve only gone to bed angry with each other a handful of times over those forty years, and in every case, we quickly resolved matters the following morning.

This concept is so important that I believe that every successful married couple practices it.  It’s unbearable to live in the same house day after day when you’re ticked off at your partner.

But the context in Ephesians 4 isn’t marriage, but the local church … and for some reason, when another Christian wrongs us … or we wrong someone else … we quickly become hurt … even angry … and rather than resolve matters by moving toward the other person, we move away from them, which creates distance.

And then we recite the hurt to others in hopes of seeking allies.

Most of the time, when someone in the church became visibly angry in my presence, I was able to listen … calm the person down … hear what they were upset about … and suggest a way to resolve matters.

But since most Christians believe they shouldn’t become angry … and should never express that anger … they just push their feelings underground, and it surfaces in the form of avoidance … sarcasm … gossip … slander … and even rage.  (Paul was cognizant of the phenomenon of unresolved anger, commanding us in verse 31 to “get rid of all bitterness … rage and anger … brawling and slander … with every form of malice.”)

I’ve heard that pastors on the whole are an angry bunch … probably because we have a lot of be angry about.  And sadly, I must confess that there have been times in my ministry when I overreacted … said something stupid … failed to restrain my emotions and language … and deeply hurt someone else in the process.

If and when that happens, I need to make things right with the target of my wrath as soon as possible because:

Finally, unresolved anger invites Satan’s influence into a church.  Paul says that when believers don’t resolve matters before sunset, we are giving the devil “a foothold” into our life … and into our church family.

In fact, bitterness (mentioned specifically by Paul in verse 31) is probably the leading cause of church conflict … church splits … and pastoral termination.

It’s okay to share with another believer that I am upset about something they said or did … as long as I “speak truthfully” to my neighbor and remember that “we are all members of one body” (verse 25).

In other words, it’s fine to be assertive as long as I’m not aggressive (being assertive + angry) in the process.

But when I’m aggressive instead of assertive … and when I fail to speak directly to the person I’m upset with … and when I involve others in my dispute … then I’m making a situation worse, not better.

And Satan rubs his hands with glee, because now he has an entry point into the congregation: my own bitterness.

But I don’t want the devil to roam free throughout my church family.  Instead, I want the Holy Spirit of God to have free rein (verse 30) and I want the devil chased away.

Paul concludes Ephesians 4 with one of the greatest statements in all of Scripture: “Be kind and compassionate to one another, forgiving each other, just as in Christ God forgave you.”

Translation: you’ve been angry with God and others on many occasions, haven’t you?  And every time you’ve approached the Father and sought forgiveness, He’s forgiven you, correct?

Then when others are upset with you … even when their anger is unjustified … forgive them unilaterally.

And do everything possible to rectify matters with your brothers and sisters so you can reconcile with them … just as the Father reconciled Himself to us through His Son, Jesus Christ.

As I think back over my life and ministry, I find that I’m not upset about the people who came to me and bludgeoned me with their anger.  Sometimes these were good people who were hurting in another area of their life and sensed I was a safe person to unload on.

No, I’m much more upset that I said or did something that may have driven someone else away from the Lord or His people … and that, if I did sense their pain, I didn’t resolve matters as soon as possible.

What are your thoughts … and feelings … about anger in the church?

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Good afternoon, church family.  I’ve called this meeting today to share with you some additional perspective about the resignation of our now-former senior pastor, George Anderson.

Pastor George served our church effectively for nine years.  Under his leadership, our attendance doubled, we’ve made inroads into our community, and many lives have been changed.  For much of this time, I’ve served on the church board alongside him, and now serve as chairman.

As you may know, Pastor George had big dreams for our congregation’s future, and he was eager to share those dreams both in public and in private.

But over the past several years, two groups opposed to his plans emerged inside our church.  One group was dead set against Pastor George’s desire to build a new worship center.  The other group felt that it was time for Pastor George to leave.

When I first heard about these groups and their dissatisfaction with the pastor, I involved other elders and met with leaders from both groups separately, listening to them, answering their questions, and letting them know that I cared for them.

I told them our policy here at Grace Church: if you have a problem with the pastor personally, then you need to sit down and discuss it with him directly.  But if you have a problem with our future plans or church policies, then you need to sit down and discuss your concerns with any of the elders.  If we believe your concerns have merit, we’ll take them to the next elder meeting, discuss them, and get back to you with our decision.

This is exactly what we did on several occasions with members from both groups.  They seemed satisfied for a few weeks, but then they’d start complaining all over again.

Then somewhere along the line, the two groups merged into one.

In the meantime, various members of this new group began bypassing the board and complaining directly to the pastor.  But they didn’t just express their concerns: they began verbally abusing him, threatening his position and career, and promising to leave the church en masse if he did not agree to their demands.

At this point, I stepped in, trying to mediate the situation between Pastor George and this new group.  But The Group wouldn’t budge an inch.  They all threatened to leave the church if Pastor George did not resign.

Looking back, I made two mistakes at this juncture:

First, I should have recommended bringing in a conflict mediator or a conflict consultant to try and resolve matters between the pastor and The Group.  Whenever a group in the church says, “Either he leaves or we leave,” the conflict cannot be resolved from inside the church.  I didn’t know this at the time.  Now I do.

Second, I should have stood more solidly behind the pastor. There are several individuals in The Group with whom I have been friends for years, and I couldn’t bear for them to leave the church.  But The Group interpreted my wavering as a lack of support for the pastor and turned up the heat for him to resign.  They began spreading rumors about him and his wife that simply weren’t true, and unfortunately, some people began to believe them.

When some people began attacking Pastor George and his family, he came to me with tears in his eyes and said, “This has got to stop.  We can’t take this anymore.  I am willing to offer my resignation in exchange for a severance package that will allow me to support my family until I can discern God’s next assignment for me.”

So the elders reluctantly accepted Pastor George’s resignation and unanimously decided to give him a fair and generous severance package so he and his family can heal in the days ahead.

But not only must Pastor George and his family heal: the people of Grace Church need to heal as well.

I have learned that in almost every situation where a senior pastor is forced to resign, the elders/church board do their best to act like nothing happened.  They sweep sinful behavior under the rug, pretend to start over, and privately blame the departing pastor for everything negative that happened.

But that is not going to happen here at Grace.

Let me briefly share four steps that the elders are going to take to bring healing to our church:

First, the elders are going to identify and confront the members of The Group with their abuse toward Pastor George.

We made it very clear to members of The Group how to handle their disagreements with Pastor George, and they handled matters with power, not with love, which is not the way the New Testament specifies.  Therefore, the elders will be meeting with every person in The Group.

We will ask each person to repent of their sin toward Pastor George, the elders, and this church family.

If they refuse, we will ask them to leave the church.

If they agree, we will ask for them to contact Pastor George and apologize.  We will also let them attend the next meeting of the elders to apologize to us as well.

If they wish to stay in the church, they cannot hold a position of leadership for at least two years, and we will carefully monitor their conduct.  We don’t want a repeat performance with a new pastor.

If you have been part of The Group, and you’d like to confess your part in our pastor’s departure, the elders will be available here at the front after today’s meeting.

Second, the elders will not tolerate any attempts to destroy Pastor George’s reputation or career.

The elders felt that Pastor George was a man called by God when we invited him to be our pastor, and we still feel that way today.  As a human being, he made some mistakes at times during his tenure here, but he was never guilty of any major offense against Scripture.

When many pastors are forced to resign, some people inside that church later scapegoat the pastor for anything and everything that went wrong during his tenure.  But this is playing into the devil’s hands, and we will not allow this to occur.

We believe that once he heals, Pastor George has a bright future in ministry, and the elders will do all in their power to make sure that Pastor George is spoken of in the highest terms here at Grace.

Third, the elders are aware that some people are going to leave the church over this situation.

If you came to this church because of Pastor George’s ministry … and most of you did … I ask that you stay and help make Grace a great church.

If you find that you miss Pastor George a great deal, will you come and speak with me or one of the elders?  If after a few months, you wish to leave the church, just let us know that’s why you’re leaving.

If you want to leave the church because of the way the elders are handling things today, then be my guest.

I didn’t know this until the last several weeks, but whenever a pastor is forced out, many people leave the church.

When the elders keep quiet about why the pastor left, the healthy people leave.

When the elders are open about why the pastor left, the troublemakers leave.

Guess which group we want to stay?

Finally, the elders welcome your questions, comments, and concerns.

In many churches, when the pastor resigns under pressure, the elders put a gag order on the staff and congregation, telling them they are not to discuss matters at all.

But that’s how dysfunctional families operate, and we want to operate in a different manner: we want to tell the truth in love.

There are some matters that we will not discuss openly, not so much for legal reasons, but because we prefer to handle matters behind the scenes.  If the elders sense that we need to go public with an issue, we may do that through the church website, the newsletter, through small group meetings, or through another public congregational meeting.

Our methodology is to tell you as much as we can rather than tell you as little as we can.

If you want to know why Pastor George resigned, please contact him directly.  If he wishes to speak, great.  If he doesn’t, that’s his business.  We are not going to try and control him, and he is not going to try and control us.

The unity of a church is fragile at a time like this, and we’re tempted to blame various groups or individuals for what’s happened.

But I believe that unity is based on truth … not on cover ups or lies … and we’re going to put that theory to the test.

Do you have any questions for me?

 

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Pastor Paul was in great pain.

Paul had been the pastor of a medium-sized congregation for four years, and as far as he could tell, things were going great.

After years of decline, attendance had turned around.  Giving was up.  There were plans to buy additional land and construct a new building.

It was evident that people felt great about their church.

Most people.

But a handful weren’t happy.  They no longer had access to the pastor … weren’t involved in making important decisions … and disagreed with the pastor’s direction for the church.

So eight people began meeting in secret.  They pooled their complaints and pledged to return the church to its pre-Paul state.

But to do that, they first had to bounce Pastor Paul.

And to get rid of him, they had to fight dirty.

They made lists of his flaws … wrote down “questionable” expressions in his sermons … and pulled others into their web.

They even recruited a staff member and two board members to their cause.

Before long, that group of eight had swelled to twenty-three … about five percent of the entire congregation.

When the “charges” going around finally reached Pastor Paul, he panicked.  He began having anxiety attacks … started isolating himself from people … and began breaking down emotionally.

Sensing their strategy was working, the pastor’s critics turned up the heat.

The pastor started preaching less assertively.  He was guarded around members, not knowing who was for or against him.

When his wife began folding under the strain, Pastor Paul negotiated a severance package with the board and quietly left.

Now here’s a question I’d like you to answer:

Should the church board … or members of the church staff … or the local denominational executive … tell the congregation the real reason why the pastor resigned?

The tendency in evangelical churches is to do the following:

*The board issues itself a “gag order” and refuses to discuss the situation inside the church.

*The board puts the staff under the same “gag order” … even threatening their jobs if they say what they know.

*The leader of the denominational district responds to inquiries by using stock phrases like “some people disagreed with the pastor’s direction” or “this problem goes back many years” or “there were philosophical differences” … phrases designed to make people stop asking questions.

*The pastor is given a severance package in exchange for not saying anything about why he left.

*An interim pastor comes to the church and says, “Let’s forget the past and focus on the future.”

But do these actions truly bring healing to the former pastor … church board … staff members … and congregation?

In the meantime, do we as followers of Jesus ever stop to ask ourselves, “Is this really the healthiest way to handle matters?”

In Dennis Maynard’s book Healing for Pastors & People Following a Sheep Attack, the former pastor, author, and church consultant writes the following:

“The healing moment for the wounded members of the congregation will come when the real reason for the pastor’s leaving is brought into the light.  If the former pastor’s leaving was the consequence of a sheep attack then the interim period must be used to bring that out of the shadows and into the open.  It is not a secret!  The denominational executive and the remaining lay leaders may try to pretend so.  The antagonists will put their spin on it.  Most every member of the congregation already knows otherwise.”

I almost cried when I read those words.  Finally, a prominent Christian leader believes that only the truth will really set a church free!

Maynard says that if this step isn’t taken, then those who forced out the pastor will continue to blame him for everything.  But “the spin of the antagonists only deepens the anger in the congregation.  Resentment will build among those members that desperately want the truth to be brought into the open.  The end result is that their alienation from the parish is made complete…. The real dysfunction that is common knowledge in the congregation … is that the pastor was targeted, bullied and attacked.”

After a pastor is forced to leave a church, some people … perhaps many … will eventually leave.

You can’t hold onto everybody.

If church leaders fail to tell the truth, they’ll lose the good people.

If they do tell the truth, they’ll probably lose the antagonists and their friends.

Seems like a no-brainer, doesn’t it?

So why not the tell the truth?

Maynard continues:

“Pretending that the systemic dysfunction does not exist will not correct it.  It must be named and confronted.  I also contend that openly naming and discussing what happened is a critical component in the healing process.  The hurting hearts of the injured members of the congregation need it.  To do otherwise will only cause many faithful lay people wounded by the experience to leave.  Far too many of them will permanently walk away from the Church sad, angry and disgusted.  Some will stay but become passive to inactive members.  Their bitterness toward the denominational authorities and the antagonists will accelerate.  Others will seek a new congregation but will choose to become uninvolved.  Many will never return to their former ministries of leadership in any parish.”

Dennis Maynard is a leader in the Episcopal Church, which is considered to be a mainline denomination.  I believe that what he writes is biblical and true to reality, even though it may not be politically correct among evangelical leaders who seem to prefer expediency to honesty.

When a group of bullies forces a pastor to resign, why won’t anybody talk about what happened openly?

I’d love to hear your thoughts.

 

 

 

 

 

 

 

 

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I once sat in the office of a Christian leader who viewed himself as being extremely important and powerful.  Arrogance oozed from every pore.

During our conversation, he took a stack of letters and began to sign them.  I felt worthless in his eyes … and tried to leave as soon as possible.

For some reason, I wasn’t surprised when I later heard that his wife divorced him.

Another time, my wife and I were invited to the home of some casual friends so we could spend an evening with their new minister.

The night with the pastor was a disaster.

All he did was talk about himself.  He showed zero interest in me or my wife.  He was on stage, delivering a soliloquy, and we were expected to listen and applaud.

Many, if not most, Christian leaders know how to treat people well.  It’s a crucial part of their calling and position.

But, sad to say, this isn’t true of every Christian leader.

Let me share five ways that Christian leaders treat people well:

First, Christian leaders show a genuine interest in others.

When leaders are talking to others, they look at them … listen carefully to them … and seek to understand where they’re coming from.

I recently met a pastor right after a church service.  I told him that I knew a friend of his, and he immediately took out his business card, wrote his phone number on it, asked me to call him, and engaged in several minutes of conversation.

He made me feel important.

His church is healthy and growing, even though it’s in a city corner.

When a Christian leader shows an interest in others, they tend to reciprocate.

Second, Christian leaders demonstrate concern for everybody.

I once knew a Christian leader who prided himself on ministering to wealthy people.  He surrounded himself with people with money … but had little time for people who were poor.

His bias toward the wealthy was noticed and commented upon by others.  If you had money, the pastor would try and befriend you.  If you didn’t … forget it.

But Jesus noticed everybody and anybody around him.  While he paid attention to wealthy people like Nicodemus and Zacchaeus, he also had time for lepers, the blind, and the lame.

A loving leader shows Jesus’ concern for widows … those without jobs … kids in the youth group … those who are “odd” … and those who feel lonely.

I’m not saying that a leader has to spend an equal amount of time with everyone, but that it’s important to treat everybody well.

Third, Christian leaders learn as many names as they can.

During my teens, I attended a medium-sized church.  I listened to my pastor preach twice every Sunday and became a member.

My senior year in high school, I became president of the youth group, and then went to a Christian college.

And every Sunday as I shook the pastor’s hand at the door, he would say the same thing to me:

“Hi, guy.”

It bothered me that my pastor didn’t know my name.  Maybe he did, and forgot it after every sermon … but I’m not so sure.

It’s not easy to do – and a pictorial directory helps – but Christian leaders need to learn people’s names

I once heard Rick Warren say that he knew the names of the first 3,000 people who attended Saddleback Church … and that included children and youth.

Dr. Charles Feinberg, who taught at my seminary for many years, had an incredible ability to remember names.  The last time I saw him, he asked about my wife by name, even though he had never met her personally.  I understand that Jerry Falwell acted the same way.

You have to be relaxed to remember names.  Leaders who are experiencing stress can’t remember their own names, much less anyone else’s!

Fourth, Christian leaders should always correct people in person.

Several months ago, I met a pastor who told me he was fired … via email.  The church board that fired him were obviously COWARDS.

Leaders who treat people well don’t document dissatisfaction with those they are trying to correct via email or letters.  (The revelation of emails from current SONY executives should make this obvious.)

When leaders need to have a tough conversation, they make the time to speak face-to-face with the person whose performance they’re unhappy with.

When I was a pastor, and I was unhappy with something a staff member or volunteer did, I did my best to speak with them with dignity and respect … which meant loving them enough to speak with them directly and personally.

And if a leader can’t or won’t do that, in my view, then they shouldn’t be a leader at all.

Case in point: one could argue that Mars Hill Church in Seattle … which hosted 14,000 people per weekend last January … is dissolving by January 1, 2015 because Pastor Mark did not treat the people around him well.

When a leader who claims to be serving Christ treats people like dirt, that leader is not only sowing the seeds of his own demise, but may very well be sowing the seeds of his church’s destruction as well.

Finally, Christian leaders take their promises seriously.

When they say they’ll return a phone call, they call you.

When they say they’ll meet you for lunch, they meet you.

When they say they’ll pray for you, they pray for you.

When they say they’ll send you a book, they send it.

I understand emergencies.  I understand forgetfulness.  I understand pressure, and exhaustion, and a full schedule.

But Christian leaders need to be people of their word.

Those whose word is good often lead thriving congregations.

Those whose word doesn’t count don’t tend to have much impact.

Tonight I’m going to play Santa Claus for some preschoolers.  (They all know me, so I hope nobody figures out who Santa is.)

With each child, I’m going to ask them their name … ask them what they want for Christmas … try and understand their desires … and not overpromise anything.

I’ve seen a lot of Santas in my time, and I haven’t seen a “bad Santa” yet.

Let’s pray that Jesus’ leaders take a cue from Santa and treat people well.

 

 

 

 

 

 

 

 

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Thirty some years ago, I attended an all-day seminar taught by H. Norman Wright designed to help pastors give, score, and interpret the Taylor Johnson Temperament Analysis “test.”

The test measured nine character traits like depression/lightheartedness, sympathy/indifference, and discipline/impulsiveness.

Mr. Wright said that one trait was the most important one on the test – objective/subjective – because it provided a prism through which to view the other traits.

When a person is objective, they are able to look at life events and interpret them accurately.

When a person is subjective, they look at life events and interpret them inaccurately.

The same events can happen to the same people at the same time, but the way they interpret those events determines how emotionally healthy they are.

Here’s an example:

Let’s say that you receive your bank statement and you notice a charge you’ve never seen before.

The objective person might say, “Hmm.  I wonder what that charge is for.  I’ll need to ask the next time I go to the bank.”

The subjective person might say, “Oh, no!  Another unauthorized charge!  My bank is ripping me off!  It’s time to find a new bank!”

My wife runs a preschool in our home, and I see this trait demonstrated in some of the children.

If she has to correct one child, the child will immediately do what she says without batting an eye.

But if she has to correct another child, he or she will start crying uncontrollably.

Same teacher … same words … same attitude … varying responses.

The same traits are seen in pastors … staff members … church leaders … and regular attendees.

Let’s say that a pastor receives an anonymous letter in the mail.  (I’ve received a few of those in my time.)

The best thing to do with an anonymous letter is throw it in the trash without reading it.

You can’t answer it … weigh the criticisms … or respond to it because you don’t know who sent it.

So the objective pastor says to his office manager, “The letter is unsigned.  It’s not worth reading.  Please shred it … now!”

But the subjective pastor might say, “Uh oh.  These criticisms and threats worry me.  This person claims that he’s going to leave the church unless we change the music to his liking … and that he’s going to take as many people out of the church as he can.  I wonder who this is … and if I’ll have a job in six months!”

Then he proceeds to call the associate pastor … board chairman … and his wife, scared to death his career is over.

Or take the board member who meets with the pastor about the church’s finances.  While the board member is worried that the church might not meet the budget for that fiscal year, the pastor doesn’t seem all that worried.

In fact, the pastor tells the board member, “I remember a time like this in my first church.  We were much further behind budget than we are right now, but God brought us through with flying colors.  It always pays to trust Him.”

But the board member focuses on the idea that the pastor let his first church get behind budget … wonders if he’s doing the same thing now … and begins to doubt that his pastor can pull the church through its donation crisis.

Then there’s the regular attendee who visited the pastor one day for marriage counseling two years ago.  The pastor is now doing a series on marriage, and makes a strong statement about what Scripture says about how wives should treat their husbands.

She becomes convinced that the pastor is preaching directly at her, so she tells five of her friends that she doesn’t like the pastor and wishes he would leave.

Church conflicts sometimes start when individual believers misinterpret the statements … actions … and motives of others, especially church leaders.

I hate to say this, but most pastors fall into the subjective camp.  It’s wonderful that pastors are sensitive to the needs and struggles of others … but not so wonderful when pastors become hypersensitive to everything that is said to them or about them.

Pastors do need to be on their guard … after all, it’s the job of a shepherd to protect his flock from wolves … but sometimes pastors – especially if they’ve been wounded in the past – find opposition where it doesn’t exist.

This is why it’s crucial for a subjective pastor to surround himself with a few staff/board members who are much more objective.

I’ve been blessed to serve with a few board chairmen who could tell me:

“Hey, Jim, you’re worrying about something that isn’t really a big deal.  Don’t give it another thought.  I’ll take care of it.”

“She’s spoken with me, and her real concern is that her son stays in the youth group.  Address that problem, and she’ll be fine.”

“I agree with you.  I don’t think Bart is doing a good job as a staff member, so we need to find a way to ease him out in the next few months.”

When I used to give the Taylor Johnson test, I was surprised at how many people fell into the strongly subjective category … and I was alarmed to discover that was my bent as well.

There’s nothing wrong with being this way … it just leads to a lot of drama for those who know and love you.  (Jesus’ disciple Peter was definitely more subjective than objective!)

I don’t think we should expect subjective pastors to suddenly become more objective … it would probably take three lifetimes to pull that off … but it’s smart for pastors to identify and recruit several people as advisers who see people … and church life … in more objective terms.  (Brit Hume, the political commentator on Fox News, strikes me as an objective person who would make a great pastoral consultant … and he is a believer.)

When subjective leaders become anxious … the objective leader calls for calm.

When subjective leaders avoid their critics … the objective leader prefers engagement.

When subjective leaders grow pessimistic … the objective leader remains realistic.

When subjective leaders want to quit … the objective leader counsels perseverance.

If a church is filled with objective leaders, it might not have much heart.  But if a church is filled with subjective leaders, then their changing feelings might make things chaotic.

The body of Christ needs both objective and subjective leaders.

Which one are you?

 

 

 

 

 

 

 

 

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Five years ago today, October 24, 2009, I attended a board meeting at the church I had served as pastor for ten-and-a-half years.  The meeting began with a surprising and shocking announcement.

Within fifty days, the senior pastor (me), associate pastor, outreach director (my wife), youth director, and all six board members resigned.  Many others eventually left the church – some quitting church altogether – all stemming from the announcement made at that meeting.

When something triggers my memory, I mentally and emotionally relive that day.

Although I was not guilty of any impeachable offense – and my conscience has been clear on that for five years – that meeting ended up catapulting me out of a thirty-six-year pastoral career.

Because I want to prevent other pastors, church leaders, and congregations from experiencing something similar, I wrote a book about that fifty-day struggle called Church Coup: A Cautionary Tale of Congregational Conflict, published by Xulon in early 2013.

With the benefit of time, formal training, personal study, and conversations with Christian leaders, I’d like to share five cautions for Christians to observe when their pastor is under attack:

Caution One: if you have a personal grievance with your pastor, follow Scripture before you do anything else.

If you’re upset with your pastor personally, don’t tell your friends, pool grievances with others, or seek to have the pastor removed from office.

Instead, follow Jesus’ words in Matthew 18:15: “If your brother sins against you, go and show him his fault, just between the two of you. If he listens to you, you have won your brother over.”

In this case, your pastor is your brother.

Personal conflicts with a pastor sometimes spread to the entire congregation because Jesus’ followers fail to obey His directives.

At my wife’s preschool, she tells children who are fighting, “Use your words.”  She has them sit down at a green table and discuss their differences between themselves.  She tells me that so far, in every single case, the children have successfully worked matters out.  They share feelings, say “I’m sorry,” and walk away with matters resolved.

Can Christians learn from preschoolers?

If you do speak with your pastor about a personal grievance, and you’re not satisfied with his response, you can follow Jesus’ steps in Matthew 18:16-17 and 1 Timothy 5:19-21.

But most people who have a personal grievance with a pastor never speak with him directly.  Instead, they share their feelings with others – which is how Satan starts firestorms in churches.

Please: if you won’t discuss your grievance with your pastor personally, then let it go … or leave your church.

But above all: follow Scripture.

Caution Two: you don’t know the real story until you’ve heard the whole story.

I watched the news several days ago about the shootings at the Canadian Parliament in Ottawa.  Some of the initial reports (there were two shooters, one shooter was a member of al Qaeda) proved not to be true.  We’ll learn more about what happened with each passing day.

When a pastor is under fire, the initial accounts you hear may not be true.  If you believe and distribute those reports without solid evidence, you may be responsible for spreading rumors that will hurt people and damage your congregation’s soul.

The only way to know the whole story is to:

*exercise patience

*wait for an official investigation

*hear all sides of the issue

*discount anyone who intends to hurt or punish the pastor

During a conflict, it’s tempting to adopt the viewpoint of your friends so you’ll fit in.  After all, if you disagree too strongly with their views, they might freeze you out from their inner circle.

But if you jump on the “kick out the pastor” bandwagon, you may later be viewed with suspicion as someone who overreacts.  It’s far better to wait for the truth to come out – and that may take months.

Fifteen days after our conflict surfaced, I sat in two meetings of the congregation (totaling three-and-a-half hours) and did not say a word in my own defense. I suppose many people assumed that I was guilty of the charges because I did not respond to them.

But the consultant who was present that Sunday had advised me not to say anything in the meetings, and I promised him I wouldn’t.  If I had spoken up, I could have exposed the entire plot and decimated my critics, but I didn’t.  In fact, I never said one word in any public church meetings in my own defense.

And then I waited more than three years to tell my story in writing.

I wonder … how many people waited for the whole story to come out before hardening their opinions?

Caution Three: insist that church leaders use love first, and only use power when love doesn’t work.

My only secular work experience was at McDonalds, where I worked two (long) years as a teenager.

When the management at McDonald’s wanted the crew to do something, they used threats.

If we stole food, they promised to fire us.  If we stole money, they said they’d prosecute us.

The managers at McDonald’s used power to keep their employees in line, but love wasn’t part of their modus operandi.

However, when I began serving in church ministry, leaders used love to keep staff members in line.  When I messed up, someone spoke to me directly.  They aimed for restoration.  They forgave me when I admitted mistakes.  They would only resort to power if their attempts at love failed … and with me, love always worked.

As a pastor, I served with church boards for twenty-five years, and whenever we had a disagreement, or a board member was unhappy with me, someone would speak to me in love.  We’d discuss matters, resolve the issue, and move on.  Since love worked, power wasn’t necessary.

But in my last ministry, I ran into a board that began to use power first.  They made decisions outside meetings, and then announced them inside meetings without my input or approval.  This had never happened to me before.

I believe that a pastor and a church board should work together.  If the pastor wants to make major changes, he needs to run them through the board first.  If the board wants to make major changes, they need to run them by the pastor first.

But toward the end of my tenure, that didn’t happen.  When board members were unhappy with me, no one sat down and spoke with me in love.

Those tactics sent the church into a spiral.

Paul writes in Galatians 6:1, “Brothers, if someone is caught in a sin, you who are spiritual should restore him gently.  But watch yourself, or you also may be tempted.”

No power moves are mentioned in that verse. If someone – like a pastor – is caught in a sin, God’s Word doesn’t say to punish him harshly.  It says to “restore him gently.”

I never felt any love.  I never sensed any desire for restoration.  I never heard the voice of God coming through their pronouncements.  Instead, I sensed a desire to get even.

It became personal.

The hatred ended my pastoral career and spread throughout the church.  It’s been difficult to recover my heart.

Where was God’s grace?

Several months ago, I attended conflict intervention training with Peter Steinke, who works with mainline churches.  Out of eleven people taking the training, I was the only person with a Baptist background.  At one point, Steinke asked me, “What’s with the Baptists?  They seem to see the pastor as being all good or all bad.”

I don’t have an answer for that.

Caution Four: protect the reputation of your church’s pastor and leaders.

I hear lots of stories of pastors who are pushed out of their churches, usually by the governing board.

These pastors – who have devoted their entire lives to serving Jesus – are petrified that their forced exits will end their pastoral careers.

And humanly speaking, they have good reason to feel that way.

I know a pastor who served his church faithfully for more than twenty years.  After he was forced to resign, vicious rumors started flying around the church about him.

Six months later, when a church showed interest in him as a pastoral candidate, they nearly dropped him from consideration because people from the pastor’s former church called the search team in an effort to smear the pastor’s reputation.

To their credit, the church called the pastor anyway … but that’s often not what happens.  False accusations – which are often feeling-based rather than fact-based – have a way of making the rounds in the Christian community.

Some churches drop a candidate from consideration if they perceive there’s even a hint of failure in his past.  And some forced-out pastors are so devastated by assaults on their character that they assume they’ll never secure another church position.

Pastors are not evil.  Sometimes they’re not matched well with a church or community.  Sometimes they were effective early in their tenure but can’t take the church to the next level.  Sometimes they’re burned out and hanging on for dear life, reluctant to share that information with church leaders because they’re afraid they’ll be instantly dismissed.

But should a pastor be chased out of a church if things aren’t going well?

How do professing Christians harm the reputation of their present or former pastor?

*They attribute false motives to the pastor.

*They naively believe every negative thing they hear about him.

*They disseminate those charges through the telephone and social media.

*They spread rumors and innuendos about the pastor without confirmation.

*They conclude that the pastor is so evil that he needs to leave the church … and maybe ministry altogether.

But these “believers” seem unaware of one basic truth:

When a pastor is attacked from within, the church is attacked as well.  And the being behind that attack is always Satan.

Paul writes in 1 Thessalonians 5:12, “Now we ask you, brothers, to respect those who work hard among you, who are over you in the Lord and who admonish you.  Hold them in the highest regard in love because of their work.  Live in peace with each other.”

How does God want believers to act toward their pastors?

“Respect … hold in the highest regard … love … live in peace.”

That’s a far cry from Satan’s strategy: to destroy pastors through deception.

The allegations you spread can ruin a pastor’s life.  Do you want that on your resume?

Caution Five: ask God to show you your part in the conflict, and to make things right with anyone you harmed.

Paul wrote to the church at Corinth in 2 Corinthians 12:20: “For I am afraid that when I come … there may be quarreling, jealousy, outbursts of anger, factions, slander, gossip, arrogance and disorder.”  Those words perfectly describe what happens inside a church when a major conflict breaks out.

But how many people, if any, ever repent for their part in causing quarreling, slander, and disorder?

From all my conversations over the years, I can only recall a handful of times when those who collaborated to force out a pastor later apologized to him:

*Four staff members revolted against a pastor I know.  After they all resigned, one staff member sent a letter of apology … seven years later.

*A pastor friend served as an interim at a church where the board had pushed out the pastor.  The board chairman stood up in the congregation and confessed his part in the coup.  The board later extended the pastor’s severance package.

*One of my college professors served as the pastor of a megachurch for many years.  He was eventually forced to resign, but when a new pastor came, he invited the former pastor back and the congregation apologized to him for the way they had mistreated him.

*A pastor recently told me that someone confessed their part in removing him from office … seventeen years after the fact.

Several years ago, I discovered a place online where the names and photos of nearly all my detractors were visible.  They were all connected to one individual who had opposed my ministry for years – Grand Central Station for anyone who didn’t like me.  Didn’t surprise me one bit.

Not one has ever admitted their part in forcing my departure.

May God forgive them all.

Although I’m retired from church ministry, I am reaching several thousands every month through my blogs.  If you enter the words “terminate pastor” into a search engine, mine is usually the top entry on Yahoo’s first page, and I’m on Google’s first page as well.  I reach far more people through writing than I ever did through preaching, which is all God’s doing.

I am content to be where God has placed me.

I know very little about what’s happening at my last church.  I refuse to do to others what was done to me.  I have never spoken with the pastor.  I never visit the website.  I only have twelve friends on Facebook who still attend the church, and we never discuss church happenings.

Those were good years, for the most part.  I wish the church well.

And I pray that church – and your church – will always know God’s peace.

 

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