In Simon and Garfunkel’s second album, Sounds of Silence, Paul Simon sang these lyrics with his partner on their song “Blessed” :
“Blessed is the stained glass, window pane glass,
Blessed is the church service, makes me nervous …”
In my last article, I mentioned that there are many elements during a worship service that can make people feel uncomfortable: the music, the greeting time, the sermon, the pastor’s voice … all kinds of things.
And I used the worship service as an example because it’s the most visible expression of what a church is about. During the worship time, a church is at its best. For a pastor, his whole week culminates in what happens during the 75 minutes or so when the congregation gathers together to focus on God.
But before, during, or after that worship experience, the anxiety level in a church can rise significantly.
And when anxiety rises, conflict escalates.
Let me give you an example.
Imagine that you attend a local church service this Sunday.
During the singing time – without introduction or explanation – a man who has cheated people out of investments sings a vocal selection … and most of the people in the church know his reputation.
How will people feel? Most who know him will feel upset … angry … ticked off … even violated. Why?
Because they instinctively believe that only people who are walking with the Lord should stand on that stage.
The anxiety level in that church is going to rise immediately … and people are going to react.
A few might get up and leave the worship center.
Others will write a scathing note to the pastor on their response card.
Still others will write a note to the person next to them (along the lines of “how can they let him sing?”) or whisper a similar statement instead.
After the service, some people will seek out the pastor or the music director to complain.
When the pastor gets home, he’ll receive some phone calls or emails from irate worshipers.
Because when people feel anxious, they react … and complain to others.
For years, I planned Sunday services every week with a team of gifted individuals.
We wanted people to focus on the Lord and the truth of His Word … but we didn’t want people to become complacent, either.
So from time-to-time, we’d take some risks during the service.
Most of the time, the risks worked.
But on occasion, they backfired … and I sometimes regretted what I did.
When I prepared the congregation for the risky element, they usually handled things with grace.
But when I sprung something on them without warning, some people became anxious and consequently reactive.
(I was once cast as Church Lady from SNL in a short drama during a Sunday service … and did a rap about sexual expression in marriage while wearing a dress. It just so happened that my father-in-law … a pastor, missionary, and professor … chose that Sunday to visit our church. Talk about anxiety!)
When a pastor springs a change on a congregation without adequate preparation, he is the cause of the anxiety floating through the church … and it’s the job of a leader to keep anxiety under control, not make it worse.
By the same token, though, even the slightest change in a church can send certain people into anxiety orbit.
Let me introduce you a woman named Ethel.
Ethel’s having a tough time in life right now.
Her husband lost his job, so the family is racking up debt.
Not only is her husband depressed, but he’s being tested for heart problems.
Ethel’s oldest son is on drugs, and can’t hold a job, so he’s living with his parents.
And Ethel feels overwhelmed trying to hold the family together.
When she goes to church on Sunday, she wants to know that God loves her, and that He will give her the strength and courage she needs to get through another week.
But when she arrives, she finds out that the worship director is no longer on the staff, and that someone with far less ability is now leading worship.
Because Ethel has been experiencing great anxiety at home, she can’t handle anymore anxiety at church … the one place she thought she could find peace.
So what does Ethel do with her anxiety?
Leave it at home?
Leave it with the Lord?
Leave it with her best friend?
No, Ethel starts complaining … to anyone who will listen.
The church is now in a dangerous place.
Why?
I’ll deal with that in my next article!
How Anxiety Creates Church Conflict, Part 1
May 16, 2012 by Jim Meyer
I felt very uncomfortable in church last Sunday.
My wife and I are living in a new area and we’ve been looking for a church home. Last Sunday, we visited a church several miles away that meets in a small converted warehouse. Our daughter was with us because it was Mother’s Day.
There was much about the church that I liked.
They sang some praise songs I knew.
They acknowledged the mothers in their midst and gave each of them a gift.
They showed a cute video about Mother’s Day.
The pastor’s message was biblical and heartfelt.
But something bothered me … something personal.
When I brought it up to my wife and daughter in the car afterwards, they felt differently.
But I still felt uncomfortable … even anxious.
If I made that church my home, I’d remain anxious about this issue. I don’t want to feel the way I do, but I do.
And this is how thousands of Christians feel every Sunday … at their home church.
They feel uncomfortable about:
*pews that are too hard
*theatre seats instead of pews
*the way the pastor dresses
*songs they don’t know
*songs they do know but have sang way too many times
*the style of the music
*the worship leader
*music volume
*the greeting time (“I don’t want to shake hands with people I don’t know!”)
*the pastor’s speaking voice (his accent, pitch, rhythm, clarity, volume)
*the pastor’s stories (too many, too few, too irrelevant)
*the pastor’s points (biblical? relevant? realistic? meaningful?)
*the pastor’s body language (does he smile? stand up straight? wave his arms?)
When I leave a worship service these days, there are many criteria I can use to determine whether I’ll visit again:
*How much like me are the pastor and congregation?
*How well was the service done?
*How meaningful was the music?
*How wisely was Scripture used?
*Did God meet me there?
But increasingly, I find myself measuring a service by how the worship experience made me feel.
And one dominant question rattles around inside my spirit:
How comfortable did I feel in that service?
The more comfortable I feel, the more likely I am to return for a second visit … and eventually stay.
The more uncomfortable, the more likely I am to cross that church off my list and visit another one the following weekend.
Here’s how all this is relevant:
When most people attend a worship service, they want to feel comfortable there.
While they may be open to being challenged intellectually and spiritually, they wish to feel safe emotionally and socially.
If they visit a church once, and it feels comfortable, they may visit again … and again … and again … until they can predict that they’ll feel safe every time they attend.
And if the rest of their family has a similar experience, they will finally make that church their spiritual home.
But there are two wild cards that can mess things up and lead to conflict.
The first wild card is sudden or drastic change that makes them feel even more uncomfortable.
The second wild card is their own personal anxiety that they bring with them to church.
I will discuss both of these wild cards in my next article.
And I hope you feel comfortable until then!
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